My CAPTCHA is not appearing on my page. I get the heading box but no tick box.
Using reCAPTCHA v2 (visible). I can confirm CAPTCHA is fine, both green ticks. I have tried the plugin Enable jQuery Migrate Helper with no luck. On WP 5.6.
My CAPTCHA is not appearing on my page. I get the heading box but no tick box.
Using reCAPTCHA v2 (visible). I can confirm CAPTCHA is fine, both green ticks. I have tried the plugin Enable jQuery Migrate Helper with no luck. On WP 5.6.
Hi Max. I recommend opening a support ticket for that issue here:
Thank you.
Super unhelpful, why not troubleshoot the issue here and help out future cases of the issue by displaying the resolution?
Hi Max. We don’t do a lot of troubleshooting here because these are not support forums. With reCAPTCHA issues, it’s almost always a conflict with other software on the site, or it can be due to multiple CAPTCHA on the same form, or the same form embedded more than once on a page. With a support ticket, we’re able to get your system report, and also a URL to the page on your site where we can see the form. I’ll leave this open if you want to share anything you hear from support, or share your own findings.
If you want to check for conflicts yourself, without contacting support, you can use the Health Check & Troubleshooting plugin, as we explain here: