I paid 49 USD for a year of support to Gravity Plus (https://gravityplus.pro/) in september, and now I need their help as the plugin Send to Third-Party doesn’t send datas.
I couldn’t find any sort of logging page in their website, so I went to their contact page, but their form doesn’t seem to send my request .
Does any one know if they still exist, and where to contact them ?
I’d reach out to @naomicbush on this forum or on Twitter at @NaomiCBush.
Thanks @uamv You can always find us here as Twitter has not been an effective support channel for us.
@Bingo I just checked and we reached out to you as soon as you purchased, and you replied to us We’ve had the same contact information for the last 7 years — nothing has changed.
Our contact page here also works (as long as you don’t try to spam it ). I see a request from you arrived at 1am this morning and support opens at 9am. Give us a bit and it will certainly get handled.
Yesterday the form wouldn’t confirm after sending.
In my contact message I wasn’t describing the trouble, just asking how to contact the support. What is more convenient for you in order to exchange about my problem : using this forum or email ?
BTW, since I am in a kind of emmergency here, I also opened a help request on this forum with more decription about the bug, please have a look here : Need someone to fix Add on "Send to Third-Party".