Expired license but it's been paid [RESOLVED]

My account shows my license has expired but it was paid. The next renewal date shows as 5/2021. I should be all set. What’s the problem? Thanks!

Hi Nancy. Can you please contact us here with your information so we can look into it?

Thank you.

Hi Duane. I removed your post because it contains license information. I updated the status and you should be all set now. Please take a look at your Licenses page again:


If you need more assistance, please contact us here:

Thank you Chris. I mistook this for a private email.

BTW, great service!


Duane Mitchell

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