Conditional Formatting with Discount Add on Not working

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1

Hey,

I build forms for each of my products. I use a formula for count each product (as they have various colours and sizes)

I then offer 3 options, Blank, Printed or Embroidered. There radio buttons with values of 0, 3 and 3.5 I have conditional formatting on for discount fields, these show if the Total Items is between certain numbers.

For some reason, it is not showing when the blank is selected and applying the discount, however this was working around 4 months ago. Is anyone able to help?

I build all my items this way, so this is a huge issue for me

Thanks

2

@user5e4519a463588318 Can you share the page link to check it once?

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3

Regatta High Visibility Pro Soft Shell Jacket | Bee Unique

So if you leave it blank and type 100 into 1 of the sizes/colours the discount does not appear. But when you change it to printed or embroidery, you will see the discount at the bottom

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4

Your condition formatting logic is causing discount calculation error on gravity form. So I need to explore your form code to suggest solution for fixing the issue.

5

Hey, thanks for the reply, what is the best way to do that? do I paste the code here or upload the json export somewhere?