# \#zohocrm

**URL:** https://community.gravityforms.com/tag/zohocrm/123.md

[Latest](https://community.gravityforms.com/latest.md) · [Categories](https://community.gravityforms.com/categories.md) · [Tags](https://community.gravityforms.com/tags.md)

---

## [Patch to fix TAGs with Gravity ZOHO add-on!](https://community.gravityforms.com/t/patch-to-fix-tags-with-gravity-zoho-add-on/20111)

<div class="topic-metadata">

**Author:** [@user5f72f9bc898a2060](https://community.gravityforms.com/u/user5f72f9bc898a2060)\
**Replies:** 2\
**Last updated:** [March 1, 2026, 9:08am UTC](https://community.gravityforms.com/t/patch-to-fix-tags-with-gravity-zoho-add-on/20111 "2026-03-01T09:08:36Z")

</div>

Thanks to Google Gemini, it works!: add to functions.php this: add\_filter( ‘gform\_zohocrm\_record’, ‘fix\_zoho\_tags\_format’, 10, 5 ); function fix\_zoho\_tags\_format( $record, $module, $feed, $entry, $form ) { // Controll…

---

## [Gravity Forms to CRM Solution](https://community.gravityforms.com/t/gravity-forms-to-crm-solution/519)

<div class="topic-metadata">

**Author:** [@mattemkadia](https://community.gravityforms.com/u/mattemkadia)\
**Replies:** 9\
**Last updated:** [December 12, 2025, 12:26am UTC](https://community.gravityforms.com/t/gravity-forms-to-crm-solution/519 "2025-12-12T00:26:00Z")

</div>

Hi all, I’m looking for a simple and cost effective solution to collate leads from Gravity Forms and Facebook Ads into one simple CRM, we’ve looked at Salesforce, Zoho, Zapier, VTiger but wondered if anyone had any sugge…

---

## [Gravity Forms Zoho CRM plugin not passing some fields](https://community.gravityforms.com/t/gravity-forms-zoho-crm-plugin-not-passing-some-fields/18660)

<div class="topic-metadata">

**Author:** [@chebel](https://community.gravityforms.com/u/chebel)\
**Replies:** 0\
**Last updated:** [December 18, 2024, 4:36pm UTC](https://community.gravityforms.com/t/gravity-forms-zoho-crm-plugin-not-passing-some-fields/18660 "2024-12-18T16:36:14Z")

</div>

I use the gravity form zoho plugin to push data from my lead form into my lead page in Zoho CRM. Everything was working file for about 6 months. Suddenly on Oct 1st, some of the fields are no longer getting passed to Zoh…

---

## [Zoho CRM Create & Update](https://community.gravityforms.com/t/zoho-crm-create-update/18079)

<div class="topic-metadata">

**Author:** [@oldoak](https://community.gravityforms.com/u/oldoak)\
**Replies:** 0\
**Last updated:** [August 27, 2024, 6:10pm UTC](https://community.gravityforms.com/t/zoho-crm-create-update/18079 "2024-08-27T18:10:38Z")

</div>

I understand that there’s the checkbox to update the contact if it already exists, however we don’t want to update the OWNER of the contact. So, let’s say that we have a NEW contact who is not in our CRM, then when that…

---

## [Zoho CRM Add-On Disconnects from Zoho](https://community.gravityforms.com/t/zoho-crm-add-on-disconnects-from-zoho/17947)

<div class="topic-metadata">

**Author:** [@user6385ea57d01d4564](https://community.gravityforms.com/u/user6385ea57d01d4564)\
**Replies:** 0\
**Last updated:** [August 2, 2024, 11:22am UTC](https://community.gravityforms.com/t/zoho-crm-add-on-disconnects-from-zoho/17947 "2024-08-02T11:22:18Z")

</div>

I have multiple websites connected to Zoho using the Zoho CRM Add-On, but they keep disconnecting. Gravity Forms says it’s due to Zoho blocking a request to refresh the authentication token. Zoho hasn’t been able to help…

---

## [Resubmit entry to zoho crm](https://community.gravityforms.com/t/resubmit-entry-to-zoho-crm/17798)

<div class="topic-metadata">

**Author:** [@midwestsalt](https://community.gravityforms.com/u/midwestsalt)\
**Replies:** 1\
**Last updated:** [July 3, 2024, 3:36pm UTC](https://community.gravityforms.com/t/resubmit-entry-to-zoho-crm/17798 "2024-07-03T15:36:44Z")

</div>

Using GF and the zoho addon, we have a form to create leads in zoho using the addon. Is there a way to resubmit a form entry to update or recreate the lead in zoho from the gravity forms single entry itself? eg. i want t…

---

## [Issue with Zoho CRM add-on not able to trigger the Review Process in Zoho CRM](https://community.gravityforms.com/t/issue-with-zoho-crm-add-on-not-able-to-trigger-the-review-process-in-zoho-crm/16825)

<div class="topic-metadata">

**Author:** [@dick](https://community.gravityforms.com/u/dick)\
**Replies:** 0\
**Last updated:** [February 9, 2024, 4:00pm UTC](https://community.gravityforms.com/t/issue-with-zoho-crm-add-on-not-able-to-trigger-the-review-process-in-zoho-crm/16825 "2024-02-09T16:00:21Z")

</div>

Hello everyone, We are new to using Gravity Forms. After migrating our forms to Gravity Forms we have installed the Zoho CRM add-on to create feeds into Zoho CRM. We have been able to get things working as far as auth…

---

## [Multi-Select Checkbox Field to Zoho CRM Multiple Line Field](https://community.gravityforms.com/t/multi-select-checkbox-field-to-zoho-crm-multiple-line-field/16084)

<div class="topic-metadata">

**Author:** [@user64f6988d114d0687](https://community.gravityforms.com/u/user64f6988d114d0687)\
**Replies:** 2\
**Last updated:** [October 24, 2023, 1:38pm UTC](https://community.gravityforms.com/t/multi-select-checkbox-field-to-zoho-crm-multiple-line-field/16084 "2023-10-24T13:38:55Z")

</div>

When I use the gravity form zoho plugin to push data from my lead from into my lead page in Zoho CRM. The data from the Multi-Select Checkbox Field to Zoho CRM Multiple Line Field is shown as below. \[“MON 3pm-6pm”, “MO…

---

## [\[SOLUTION\] Send Partial Form Data to Zoho CRM](https://community.gravityforms.com/t/solution-send-partial-form-data-to-zoho-crm/15610)

<div class="topic-metadata">

**Author:** [@advait.nandeshwar](https://community.gravityforms.com/u/advait.nandeshwar)\
**Replies:** 2\
**Last updated:** [August 3, 2023, 8:46pm UTC](https://community.gravityforms.com/t/solution-send-partial-form-data-to-zoho-crm/15610 "2023-08-03T20:46:31Z")

</div>

I saw two posts regarding pushing Partial Entry data to Zoho CRM. 1 - Partial Entries Add-On to push data to Zoho updates? 2 - Partial Entries Add-On to push data to Zoho Just wanted to share the solution for this, in…

---

## [Gravity Forms Zoho CRM Add-On disconnects from Zoho](https://community.gravityforms.com/t/gravity-forms-zoho-crm-add-on-disconnects-from-zoho/15520)

<div class="topic-metadata">

**Author:** [@user5f5130548ba80901](https://community.gravityforms.com/u/user5f5130548ba80901)\
**Replies:** 1\
**Last updated:** [July 13, 2023, 6:12pm UTC](https://community.gravityforms.com/t/gravity-forms-zoho-crm-add-on-disconnects-from-zoho/15520 "2023-07-13T18:12:43Z")

</div>

We use the Zoho CRM Add-On across several websites and find that we are often having to reconnect to Zoho. Is this a known issue? Any ideas what may be causing this repeated disconnect?

---

## [Create lead in Zoho after payment has been made (or update existing lead with label)](https://community.gravityforms.com/t/create-lead-in-zoho-after-payment-has-been-made-or-update-existing-lead-with-label/14847)

<div class="topic-metadata">

**Author:** [@recharged](https://community.gravityforms.com/u/recharged)\
**Replies:** 4\
**Last updated:** [April 15, 2023, 7:13am UTC](https://community.gravityforms.com/t/create-lead-in-zoho-after-payment-has-been-made-or-update-existing-lead-with-label/14847 "2023-04-15T07:13:19Z")

</div>

Hi GF-community, We’ve created a multi-page form and connected it with our Zoho account. Currently, if someone clicks on the last button/step ‘Make payment’, the form will be sent to Zoho and a lead will be created. Ho…

---

## [Partial payment/down payment based on a percentage of total price](https://community.gravityforms.com/t/partial-payment-down-payment-based-on-a-percentage-of-total-price/14740)

<div class="topic-metadata">

**Author:** [@recharged](https://community.gravityforms.com/u/recharged)\
**Replies:** 5\
**Last updated:** [March 22, 2023, 7:42pm UTC](https://community.gravityforms.com/t/partial-payment-down-payment-based-on-a-percentage-of-total-price/14740 "2023-03-22T19:42:02Z")

</div>

Dear GF community, I am wondering if it is possible to enable partial payments/down payments based on a percentage of the total price. Right before someone is about to make the payment. E.g. after completing several ste…

---

## [Zoho CRM add-on unable to authenticate via OAuth](https://community.gravityforms.com/t/zoho-crm-add-on-unable-to-authenticate-via-oauth/14379)

<div class="topic-metadata">

**Author:** [@mindutopia](https://community.gravityforms.com/u/mindutopia)\
**Replies:** 2\
**Last updated:** [February 7, 2023, 3:22pm UTC](https://community.gravityforms.com/t/zoho-crm-add-on-unable-to-authenticate-via-oauth/14379 "2023-02-07T15:22:58Z")

</div>

Recently tried switching to the ZOHO CRM add-on and we are unable to authenticate via Oauth. It gets to the screen where you have to approve the permissions but when returning via gravityapi.com it ends up either back a…

---

## [Gravity Forms Zoho CRM Add-On unable to pass GCLID](https://community.gravityforms.com/t/gravity-forms-zoho-crm-add-on-unable-to-pass-gclid/13923)

<div class="topic-metadata">

**Author:** [@user619d2c75f26a9906](https://community.gravityforms.com/u/user619d2c75f26a9906)\
**Replies:** 3\
**Last updated:** [December 20, 2022, 11:00pm UTC](https://community.gravityforms.com/t/gravity-forms-zoho-crm-add-on-unable-to-pass-gclid/13923 "2022-12-20T23:00:39Z")

</div>

I’ve been trying to pass Google Ads information into Zoho via the Zoho CRM add-on and it is unable to pass any information to Zoho. I’ve search the fourms and found a post about creating an GF hidden field, adding the Z…

---

## [Zoho crm add-on, create lead failed notification](https://community.gravityforms.com/t/zoho-crm-add-on-create-lead-failed-notification/13968)

<div class="topic-metadata">

**Author:** [@midwestsalt](https://community.gravityforms.com/u/midwestsalt)\
**Replies:** 6\
**Last updated:** [December 8, 2022, 1:17am UTC](https://community.gravityforms.com/t/zoho-crm-add-on-create-lead-failed-notification/13968 "2022-12-08T01:17:06Z")

</div>

Is there a way from the add-on to be notified when a lead fails to be created in zoho? I see it logs a note when if fails, but I don’t see a way to be notified via email if creating a lead in zoho fails.

---

## [Zoho CRM add-on bugs](https://community.gravityforms.com/t/zoho-crm-add-on-bugs/14017)

<div class="topic-metadata">

**Author:** [@midwestsalt](https://community.gravityforms.com/u/midwestsalt)\
**Replies:** 0\
**Last updated:** [December 6, 2022, 7:35pm UTC](https://community.gravityforms.com/t/zoho-crm-add-on-bugs/14017 "2022-12-06T19:35:05Z")

</div>

The plugin interface has required fields (mapped fields) from zoho crm that are multi select fields. This info can not be passed from GF to zoho so it results in an error (Zoho CRM Request: The value of Product\_Type cann…

---

## [Issues with Zoho plugin](https://community.gravityforms.com/t/issues-with-zoho-plugin/13865)

<div class="topic-metadata">

**Author:** [@MarketingArena](https://community.gravityforms.com/u/MarketingArena)\
**Replies:** 3\
**Last updated:** [November 18, 2022, 4:47pm UTC](https://community.gravityforms.com/t/issues-with-zoho-plugin/13865 "2022-11-18T16:47:53Z")

</div>

The ZoHo WP plugin for Gravity Forms has been installed and seems to be functioning after the fields have been mapped. The Gravity forms are now populating the CRM with leads, but there is a remaining issue: The ZoHo lea…

---

## [Migrate Gravity Forms from old site to new site](https://community.gravityforms.com/t/migrate-gravity-forms-from-old-site-to-new-site/12962)

<div class="topic-metadata">

**Author:** [@brian](https://community.gravityforms.com/u/brian)\
**Replies:** 1\
**Last updated:** [July 1, 2022, 2:45pm UTC](https://community.gravityforms.com/t/migrate-gravity-forms-from-old-site-to-new-site/12962 "2022-07-01T14:45:25Z")

</div>

I have a site that is using Gravity Forms, Gravity Forms User Registration Add-On, and Gravity Forms to Zoho CRM. I am working on building a new site and I want to move the plugins and settings from the old site to the n…

---

## [Zoho CRM plugin IP being blocked when revalidating API credentials](https://community.gravityforms.com/t/zoho-crm-plugin-ip-being-blocked-when-revalidating-api-credentials/11864)

<div class="topic-metadata">

**Author:** [@connectgo](https://community.gravityforms.com/u/connectgo)\
**Replies:** 3\
**Last updated:** [February 11, 2022, 3:59pm UTC](https://community.gravityforms.com/t/zoho-crm-plugin-ip-being-blocked-when-revalidating-api-credentials/11864 "2022-02-11T15:59:19Z")

</div>

I added IP restrictions in zoho CRM for security reasons, but zoho can’t seem to tell me which IP that is not allowed, that is causing the API for this plugin to not be authorized, and it doesn’t show in the logs. Their …

---

## [Zoho Plugin: Missing/Changed Lead data without any changes to site or configuration](https://community.gravityforms.com/t/zoho-plugin-missing-changed-lead-data-without-any-changes-to-site-or-configuration/11472)

<div class="topic-metadata">

**Author:** [@max.hartz](https://community.gravityforms.com/u/max.hartz)\
**Replies:** 2\
**Last updated:** [January 12, 2022, 3:48pm UTC](https://community.gravityforms.com/t/zoho-plugin-missing-changed-lead-data-without-any-changes-to-site-or-configuration/11472 "2022-01-12T15:48:24Z")

</div>

I am a developer who inherited an old site built by someone else. All of a sudden around December 4/5, the Lead Source column in the Zoho CRM changed from “Internet” to “Web Download” and the Lead Source Detail is no lon…

---

## [Partial Entries Add-On to push data to Zoho updates?](https://community.gravityforms.com/t/partial-entries-add-on-to-push-data-to-zoho-updates/11349)

<div class="topic-metadata">

**Author:** [@user5a676820cf2c23.5](https://community.gravityforms.com/u/user5a676820cf2c23.5)\
**Replies:** 2\
**Last updated:** [December 8, 2021, 7:47pm UTC](https://community.gravityforms.com/t/partial-entries-add-on-to-push-data-to-zoho-updates/11349 "2021-12-08T19:47:49Z")

</div>

Hi @chrishajer Any news from the documentation team on the partial entries for Zoho CRM FEED? Wanted to ask you about it in the previously opened thread but it was closed on the 6th of November. I went to visit the gform…

---

## [Mapping conditional fields to Zoho](https://community.gravityforms.com/t/mapping-conditional-fields-to-zoho/11103)

<div class="topic-metadata">

**Author:** [@user5b7e6790964259.1](https://community.gravityforms.com/u/user5b7e6790964259.1)\
**Replies:** 2\
**Last updated:** [November 3, 2021, 9:24pm UTC](https://community.gravityforms.com/t/mapping-conditional-fields-to-zoho/11103 "2021-11-03T21:24:26Z")

</div>

Hi all, so I have an issue whereby I have used conditional logic to display different options based on previous field choice, and I’m having trouble mapping this to Zoho. Annoyingly I’ve managed to make it work in one a…

---

## [Need to empty a Zoho CRM field when the field is blank in the Gravity form](https://community.gravityforms.com/t/need-to-empty-a-zoho-crm-field-when-the-field-is-blank-in-the-gravity-form/11060)

<div class="topic-metadata">

**Author:** [@user5c04a1e6856e49.5](https://community.gravityforms.com/u/user5c04a1e6856e49.5)\
**Replies:** 0\
**Last updated:** [October 28, 2021, 10:25pm UTC](https://community.gravityforms.com/t/need-to-empty-a-zoho-crm-field-when-the-field-is-blank-in-the-gravity-form/11060 "2021-10-28T22:25:29Z")

</div>

When a field is left empty in a Gravity form, it is not cleared in Zoho CRM using the Gravity \> Zoho CRM integration. The field is properly cleared using the same form and the ActiveCampaign integration. Here’s the sce…

---

## [Partial Entries Add-On to push data to Zoho](https://community.gravityforms.com/t/partial-entries-add-on-to-push-data-to-zoho/4946)

<div class="topic-metadata">

**Author:** [@user5ea305f2796ca415](https://community.gravityforms.com/u/user5ea305f2796ca415)\
**Replies:** 4\
**Last updated:** [September 6, 2021, 4:56pm UTC](https://community.gravityforms.com/t/partial-entries-add-on-to-push-data-to-zoho/4946 "2021-09-06T16:56:33Z")

</div>

How do I configure Partial Entries Add-On to push form entries to Zoho at the page breaks?

---

## [Zoho CRM - Push Leads from Gravity forms to a specific layout in Zoho](https://community.gravityforms.com/t/zoho-crm-push-leads-from-gravity-forms-to-a-specific-layout-in-zoho/10194)

<div class="topic-metadata">

**Author:** [@user60e6a3c65e567881](https://community.gravityforms.com/u/user60e6a3c65e567881)\
**Replies:** 3\
**Last updated:** [July 12, 2021, 4:51pm UTC](https://community.gravityforms.com/t/zoho-crm-push-leads-from-gravity-forms-to-a-specific-layout-in-zoho/10194 "2021-07-12T16:51:52Z")

</div>

Hi guys, I’m using the Gravity Forms Zoho CRM Add-On to integrate Gravity Forms with Zoho CRM. I’ve created a new layout for my Leads in Zoho CRM and I would like to send the Leads coming from my Gravity forms to this …

---

## [Change the checklist value separator from comma to pipe when sending to ZohoCRM \[RESOLVED\]](https://community.gravityforms.com/t/change-the-checklist-value-separator-from-comma-to-pipe-when-sending-to-zohocrm-resolved/8975)

<div class="topic-metadata">

**Author:** [@user608b0a888f589692](https://community.gravityforms.com/u/user608b0a888f589692)\
**Replies:** 5\
**Last updated:** [May 4, 2021, 8:18pm UTC](https://community.gravityforms.com/t/change-the-checklist-value-separator-from-comma-to-pipe-when-sending-to-zohocrm-resolved/8975 "2021-05-04T20:18:02Z")

</div>

I am trying to use the checkbox on my sign up form to allow users to pick between 4 options. After the options are selected, pass the results to our ZohoCRM and map it to a multi-line field (originally, I want to map it …

---

## [Google Ads/Gravity Forms/Zoho CRM](https://community.gravityforms.com/t/google-ads-gravity-forms-zoho-crm/7629)

<div class="topic-metadata">

**Author:** [@user5fff5b6db4696979](https://community.gravityforms.com/u/user5fff5b6db4696979)\
**Replies:** 0\
**Last updated:** [January 27, 2021, 8:31pm UTC](https://community.gravityforms.com/t/google-ads-gravity-forms-zoho-crm/7629 "2021-01-27T20:31:01Z")

</div>

We are switching to Gravity Forms from Zoho Forms and I cannot find any good info on how to make sure my GCLID tracking info is pushed through to the CRM through my new forms. There was an article in the documentation ab…

---

## [Is there an equivalent to {date\_dmy} to display tomorrow date?](https://community.gravityforms.com/t/is-there-an-equivalent-to-date-dmy-to-display-tomorrow-date/6593)

<div class="topic-metadata">

**Author:** [@user5f92a554eac36054](https://community.gravityforms.com/u/user5f92a554eac36054)\
**Replies:** 1\
**Last updated:** [October 23, 2020, 5:39pm UTC](https://community.gravityforms.com/t/is-there-an-equivalent-to-date-dmy-to-display-tomorrow-date/6593 "2020-10-23T17:39:07Z")

</div>

Hi there ! I’m currently using Gravity Forms and Zoho CRM plugin. Each integration to Zoho CRM needs to create a task with a due date equals to tomorrow. How can I do that ? The tag {date\_dmy} works pretty well to disp…

---

## [Random Zoho CRM Feed Error: Feed was not processed because API was not initialized](https://community.gravityforms.com/t/random-zoho-crm-feed-error-feed-was-not-processed-because-api-was-not-initialized/5083)

<div class="topic-metadata">

**Author:** [@user5e589f393c3d5674](https://community.gravityforms.com/u/user5e589f393c3d5674)\
**Replies:** 2\
**Last updated:** [June 10, 2020, 11:04am UTC](https://community.gravityforms.com/t/random-zoho-crm-feed-error-feed-was-not-processed-because-api-was-not-initialized/5083 "2020-06-10T11:04:14Z")

</div>

Hi guys, Wondering you any of you that use Zoho CRM addon have experienced this error happening randomly? It doesn’t stop submissions that happen after this error. Please share if you have any tips to resolve this. …

---

## [Creating Gravity Forms that can pull from Athena API and populate a form for submission to a CRM](https://community.gravityforms.com/t/creating-gravity-forms-that-can-pull-from-athena-api-and-populate-a-form-for-submission-to-a-crm/3014)

<div class="topic-metadata">

**Author:** [@user5acaa4543568a0.6](https://community.gravityforms.com/u/user5acaa4543568a0.6)\
**Replies:** 1\
**Last updated:** [October 28, 2019, 11:01pm UTC](https://community.gravityforms.com/t/creating-gravity-forms-that-can-pull-from-athena-api-and-populate-a-form-for-submission-to-a-crm/3014 "2019-10-28T23:01:29Z")

</div>

We are looking for someone that can help us pull information from the Athena EHR API system based on a persons name and DOB and then populates a the rest of the form… that can then push out to submission in to a paymen…

[Next page](https://community.gravityforms.com/tag/zohocrm/123.md?match_all_tags=true&page=1&tags%5B%5D=zohocrm)
