# \#zendesk

**URL:** https://community.gravityforms.com/tag/zendesk/3049.md

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## [How can I solve the Zendesk Token is invalid error message](https://community.gravityforms.com/t/how-can-i-solve-the-zendesk-token-is-invalid-error-message/18670)

<div class="topic-metadata">

**Author:** [@mike](https://community.gravityforms.com/u/mike)\
**Replies:** 2\
**Last updated:** [December 20, 2024, 4:34pm UTC](https://community.gravityforms.com/t/how-can-i-solve-the-zendesk-token-is-invalid-error-message/18670 "2024-12-20T16:34:21Z")

</div>

The token is definitely valid. Is there a workaround for this? The setup form won’t let me put ‘/token’ after my username, I wonder if that’s causing the error
