# \#routing **URL:** https://community.gravityforms.com/tag/routing/419.md [Latest](https://community.gravityforms.com/latest.md) · [Categories](https://community.gravityforms.com/categories.md) · [Tags](https://community.gravityforms.com/tags.md) --- ## [WordPress was unable to send the notification email. Cannot send email because the TO address is invalid](https://community.gravityforms.com/t/wordpress-was-unable-to-send-the-notification-email-cannot-send-email-because-the-to-address-is-invalid/20170)
**Author:** [@user6728e9cdbb383588](https://community.gravityforms.com/u/user6728e9cdbb383588)\ **Replies:** 1\ **Last updated:** [March 24, 2026, 10:27pm UTC](https://community.gravityforms.com/t/wordpress-was-unable-to-send-the-notification-email-cannot-send-email-because-the-to-address-is-invalid/20170 "2026-03-24T22:27:31Z")
User and Admin Notification Works.. but Routing Notification doesn’t work for some reason. In the screenshot, I put a placeholder email for privacy, but each has an email value. I’ve tried the solutions Google Gemini pro… --- ## [Problem with GFCommon::send\_notifications](https://community.gravityforms.com/t/problem-with-gfcommon-send-notifications/18165)
**Author:** [@x.stewie.grifffin.x](https://community.gravityforms.com/u/x.stewie.grifffin.x)\ **Replies:** 4\ **Last updated:** [September 10, 2024, 6:32am UTC](https://community.gravityforms.com/t/problem-with-gfcommon-send-notifications/18165 "2024-09-10T06:32:57Z")
Hey, I have built a custom HTML form that submits to GF. Up until a couple of days ago, everything was working perfectly and without problems… Now all of a sudden, I have a problem when sending notifications using GFComm… --- ## [Configure Routing Console Error](https://community.gravityforms.com/t/configure-routing-console-error/18122)
**Author:** [@user5d94c8f623510424](https://community.gravityforms.com/u/user5d94c8f623510424)\ **Replies:** 0\ **Last updated:** [September 3, 2024, 1:51pm UTC](https://community.gravityforms.com/t/configure-routing-console-error/18122 "2024-09-03T13:51:06Z")
I’ve been trying to update one of the emails under Notification \> Send To (Configure Routing). When I load the Notification page, I get these console errors When I try to update an email field for routing options, I … --- ## [Rotational Conditional Routing in GF](https://community.gravityforms.com/t/rotational-conditional-routing-in-gf/17772)
**Author:** [@user5a8bb7cfa8bb47.9](https://community.gravityforms.com/u/user5a8bb7cfa8bb47.9)\ **Replies:** 3\ **Last updated:** [July 8, 2024, 2:57pm UTC](https://community.gravityforms.com/t/rotational-conditional-routing-in-gf/17772 "2024-07-08T14:57:58Z")
Hi there! This one’s a bit interesting: We have a new client who wants to send emails to specific email addresses (often more than one) depending on which country is selected in the “Country” drop down on the form. Whe… --- ## [Chained select and notification email](https://community.gravityforms.com/t/chained-select-and-notification-email/17350)
**Author:** [@user66210784d8a3b189](https://community.gravityforms.com/u/user66210784d8a3b189)\ **Replies:** 0\ **Last updated:** [April 25, 2024, 12:52pm UTC](https://community.gravityforms.com/t/chained-select-and-notification-email/17350 "2024-04-25T12:52:56Z")
Hello, I’have a dropdown select field that manage other one via conditionnal logic. This first field can provide an email to notify directly. On others choices, a second select appear and provide anothers choices relate… --- ## [Staff Contact Form \[RESOLVED\]](https://community.gravityforms.com/t/staff-contact-form-resolved/17346)
**Author:** [@user6331d26410780815](https://community.gravityforms.com/u/user6331d26410780815)\ **Replies:** 3\ **Last updated:** [April 28, 2024, 9:33pm UTC](https://community.gravityforms.com/t/staff-contact-form-resolved/17346 "2024-04-28T21:33:43Z")
I have a staff page and I want to create a contact form that would be the same for each staff person, but pass in their individual contact info. So the notification would dynamically go to the person that was clicked on … --- ## [Conditional notifications - "catch all" if no condition is met?](https://community.gravityforms.com/t/conditional-notifications-catch-all-if-no-condition-is-met/17160)
**Author:** [@sp.trifecta](https://community.gravityforms.com/u/sp.trifecta)\ **Replies:** 0\ **Last updated:** [March 28, 2024, 4:43pm UTC](https://community.gravityforms.com/t/conditional-notifications-catch-all-if-no-condition-is-met/17160 "2024-03-28T16:43:53Z")
Greetings all! We have a complex “contact us” form with lots of drop downs that we use use to send conditional notifications to the appropriate department. Our conditional notifications number around 30 and is trending… --- ## [I can't edit Notifications Configure Routing options](https://community.gravityforms.com/t/i-cant-edit-notifications-configure-routing-options/17120)
**Author:** [@user5d94c8f623510424](https://community.gravityforms.com/u/user5d94c8f623510424)\ **Replies:** 0\ **Last updated:** [March 22, 2024, 7:42pm UTC](https://community.gravityforms.com/t/i-cant-edit-notifications-configure-routing-options/17120 "2024-03-22T19:42:41Z")
I’m trying to edit one of the emails in the Notifications tab \> Configure Routing (red box). I can’t edit, add, or delete any of the options. How can I update this? --- ## [How to use form's location for custom routing](https://community.gravityforms.com/t/how-to-use-forms-location-for-custom-routing/16616)
**Author:** [@TM56](https://community.gravityforms.com/u/TM56)\ **Replies:** 3\ **Last updated:** [February 8, 2024, 5:00pm UTC](https://community.gravityforms.com/t/how-to-use-forms-location-for-custom-routing/16616 "2024-02-08T17:00:03Z")
Hi! I built a form which is embeded in several pages. I would like the notifications to be sent to different recipients, depending on the page on which the form is sent. Can I use a variable to trigger the page from w… --- ## [Email Notification Routing options failing to update with new/changed entries](https://community.gravityforms.com/t/email-notification-routing-options-failing-to-update-with-new-changed-entries/16460)
**Author:** [@bryan-at-trinsik](https://community.gravityforms.com/u/bryan-at-trinsik)\ **Replies:** 1\ **Last updated:** [December 15, 2023, 10:41pm UTC](https://community.gravityforms.com/t/email-notification-routing-options-failing-to-update-with-new-changed-entries/16460 "2023-12-15T22:41:46Z")
Two forms: Subcontractors Subcontractor Agreements (project contracts) When I complete a new agreement to send out to a subcontractor/crew, I’m using the Configure Routing option to switch email addresses to send t… --- ## [Can I have multiple recipients from a dropdown menu?](https://community.gravityforms.com/t/can-i-have-multiple-recipients-from-a-dropdown-menu/15900)
**Author:** [@user65023f2a0da55620](https://community.gravityforms.com/u/user65023f2a0da55620)\ **Replies:** 2\ **Last updated:** [September 20, 2023, 2:14pm UTC](https://community.gravityforms.com/t/can-i-have-multiple-recipients-from-a-dropdown-menu/15900 "2023-09-20T14:14:37Z")
The universal form I am designing needs the option for the ‘submitter’ to send to different account agents (example: John wants to send to Agent-A when he fills it out, Joe wants to send it to Agent-B). Is it possible t… --- ## [Configure Routing for notification by state or country](https://community.gravityforms.com/t/configure-routing-for-notification-by-state-or-country/15279)
**Author:** [@user5f6b6e1c87809855](https://community.gravityforms.com/u/user5f6b6e1c87809855)\ **Replies:** 1\ **Last updated:** [June 14, 2023, 2:31pm UTC](https://community.gravityforms.com/t/configure-routing-for-notification-by-state-or-country/15279 "2023-06-14T14:31:04Z")
I have two sales rep one sales rep will need all the quotes outside of America and one need Aanada and a few state of the united states. I need help with the notification portion. How do we set up a notification to a cer… --- ## [Can I set notification email address via dropdown list?](https://community.gravityforms.com/t/can-i-set-notification-email-address-via-dropdown-list/14806)
**Author:** [@Thelondonstyler](https://community.gravityforms.com/u/Thelondonstyler)\ **Replies:** 1\ **Last updated:** [March 28, 2023, 4:46pm UTC](https://community.gravityforms.com/t/can-i-set-notification-email-address-via-dropdown-list/14806 "2023-03-28T16:46:46Z")
Our client has a number of different departments. They want a general contact form that has a dropdown field for these departments - Marketing, Sales, Support etc. Is it possible to have the form notification email be … --- ## [Routing Notification for Multiple Select Choices \[RESOLVED\]](https://community.gravityforms.com/t/routing-notification-for-multiple-select-choices-resolved/14361)
**Author:** [@ax.ph-specialproject](https://community.gravityforms.com/u/ax.ph-specialproject)\ **Replies:** 3\ **Last updated:** [February 4, 2023, 5:10pm UTC](https://community.gravityforms.com/t/routing-notification-for-multiple-select-choices-resolved/14361 "2023-02-04T17:10:29Z")
I am migrating form from Caldera to Gravity and we are stuck with the Routing notification for 2 selected values. Basically we have a form select field for Practice Area and a select field for County. So email-1 should … --- ## [Email Routing BCC instead of conventional email](https://community.gravityforms.com/t/email-routing-bcc-instead-of-conventional-email/14260)
**Author:** [@MichaelM](https://community.gravityforms.com/u/MichaelM)\ **Replies:** 2\ **Last updated:** [January 20, 2023, 7:56pm UTC](https://community.gravityforms.com/t/email-routing-bcc-instead-of-conventional-email/14260 "2023-01-20T19:56:15Z")
Hi, I know I’m posting regarding a subject that has already been asked before in March 2022. I’m trying to find a snippet of code to add to a form’s notification to send emails in BCC instead of TO. We need our forms t… --- ## [One form multiple users?](https://community.gravityforms.com/t/one-form-multiple-users/14176)
**Author:** [@Zac](https://community.gravityforms.com/u/Zac)\ **Replies:** 1\ **Last updated:** [January 5, 2023, 5:45pm UTC](https://community.gravityforms.com/t/one-form-multiple-users/14176 "2023-01-05T17:45:24Z")
I’m creating one form with multiple users. Each of my employees will use this form to collect data from potential clients. When a client submits the form, I want only that employee to see their clients data or receive th… --- ## [Email Routing Based of Chained select](https://community.gravityforms.com/t/email-routing-based-of-chained-select/14024)
**Author:** [@user62eb7cb532976754](https://community.gravityforms.com/u/user62eb7cb532976754)\ **Replies:** 0\ **Last updated:** [December 7, 2022, 1:24pm UTC](https://community.gravityforms.com/t/email-routing-based-of-chained-select/14024 "2022-12-07T13:24:43Z")
Hey GF users :slight\_smile: Hoping someone here can assist me. I have a Chained select field on my form with Two Fields (E.g Car & Colour) But id like to setup routing on this, The same way you can do it with a regula… --- ## [Rotating Notification Emails](https://community.gravityforms.com/t/rotating-notification-emails/13632)
**Author:** [@user5fc554dd921f5625](https://community.gravityforms.com/u/user5fc554dd921f5625)\ **Replies:** 1\ **Last updated:** [October 14, 2022, 3:15am UTC](https://community.gravityforms.com/t/rotating-notification-emails/13632 "2022-10-14T03:15:04Z")
My client has asked if there is a way to setup notifications so they get sent to different people on a rotational basis. In other words, someone fills out a form and it goes to Staff Member 1. Then the next person fills … --- ## [Populate a hidden field based on a dropdown selection](https://community.gravityforms.com/t/populate-a-hidden-field-based-on-a-dropdown-selection/13516)
**Author:** [@user5b6da5e59b4e15.9](https://community.gravityforms.com/u/user5b6da5e59b4e15.9)\ **Replies:** 1\ **Last updated:** [October 3, 2022, 3:50am UTC](https://community.gravityforms.com/t/populate-a-hidden-field-based-on-a-dropdown-selection/13516 "2022-10-03T03:50:00Z")
Hi, I am creating a list of Agents in the financial services industry. I have about 80 agents on the dropdown list. What I am trying to do is create 1 notification and based on which dropdown is selected, using a shortco… --- ## [Configure routing based on CPT/ACF](https://community.gravityforms.com/t/configure-routing-based-on-cpt-acf/13328)
**Author:** [@jodzeee](https://community.gravityforms.com/u/jodzeee)\ **Replies:** 4\ **Last updated:** [August 30, 2022, 10:59pm UTC](https://community.gravityforms.com/t/configure-routing-based-on-cpt-acf/13328 "2022-08-30T22:59:45Z")
I have a real estate site with communities, agents, and listings (separate CPTs). The contact form on each listing currently goes to one person, but I’d like to configure routing to go to an agent based on the community … --- ## [Form send submission to certain user groups](https://community.gravityforms.com/t/form-send-submission-to-certain-user-groups/12932)
**Author:** [@user5ea9451c0e39a447](https://community.gravityforms.com/u/user5ea9451c0e39a447)\ **Replies:** 1\ **Last updated:** [June 28, 2022, 5:46pm UTC](https://community.gravityforms.com/t/form-send-submission-to-certain-user-groups/12932 "2022-06-28T17:46:28Z")
Hi, I am trying to make a form that will be filled out by someone and based on their selections it would be sent to certain user role (example: subscriber, admin…) I know a similar way is by adding emails to the notifi… --- ## [Email Users from Dropdown - Is this possible?](https://community.gravityforms.com/t/email-users-from-dropdown-is-this-possible/12644)
**Author:** [@clowthian](https://community.gravityforms.com/u/clowthian)\ **Replies:** 2\ **Last updated:** [June 15, 2022, 3:13am UTC](https://community.gravityforms.com/t/email-users-from-dropdown-is-this-possible/12644 "2022-06-15T03:13:58Z")
Hi, I have not purchased Gravity Forms yet but trying to find out if you can create a form that when the form is filled out the by the user they can select names (registered WordPress Users) from a dropdowns to send the… --- ## [WPML and email routing not working \[RESOLVED\]](https://community.gravityforms.com/t/wpml-and-email-routing-not-working-resolved/11055)
**Author:** [@cooperanet](https://community.gravityforms.com/u/cooperanet)\ **Replies:** 2\ **Last updated:** [October 28, 2021, 4:16pm UTC](https://community.gravityforms.com/t/wpml-and-email-routing-not-working-resolved/11055 "2021-10-28T16:16:33Z")
Hi, I use Gravity Forms, WPML and Gravity Forms Multilingual for a contact form. I set up email routing (like this : Email Routing in Form Notifications - Gravity Forms Documentation) to send notification to different e… --- ## [Routing for Notifications based on Drop Down Field "Starts With" Not Working \[RESOLVED\]](https://community.gravityforms.com/t/routing-for-notifications-based-on-drop-down-field-starts-with-not-working-resolved/10909)
**Author:** [@mikekormendy](https://community.gravityforms.com/u/mikekormendy)\ **Replies:** 2\ **Last updated:** [October 14, 2021, 2:59am UTC](https://community.gravityforms.com/t/routing-for-notifications-based-on-drop-down-field-starts-with-not-working-resolved/10909 "2021-10-14T02:59:54Z")
I found a bug (this broken experience is not any sort of expected feature that any respectable developer would release). “Starts with” is an available routing logic option for notifications, but it expects only values f… --- ## [Tracking Conditional Notifications that DIDN'T get sent](https://community.gravityforms.com/t/tracking-conditional-notifications-that-didnt-get-sent/10585)
**Author:** [@user60c0d7c15f78d814](https://community.gravityforms.com/u/user60c0d7c15f78d814)\ **Replies:** 2\ **Last updated:** [August 31, 2021, 4:28pm UTC](https://community.gravityforms.com/t/tracking-conditional-notifications-that-didnt-get-sent/10585 "2021-08-31T16:28:47Z")
Wowsa, I’ve seached online and it this forum for a few hours and can’t seem to find my particular situation because, of course, that’s my gosh darn karma, however… I need to get this right the first time because if I ha… --- ## [Conditional Notification by State/Province](https://community.gravityforms.com/t/conditional-notification-by-state-province/10546)
**Author:** [@onedogsolutions](https://community.gravityforms.com/u/onedogsolutions)\ **Replies:** 4\ **Last updated:** [August 13, 2021, 4:35pm UTC](https://community.gravityforms.com/t/conditional-notification-by-state-province/10546 "2021-08-13T16:35:41Z")
I’d like to send notifications to different email addresses based on the state/province selected. Wondering how to accomplish this. --- ## [Need help with setting up forwarding emailing depending an dropdown selection](https://community.gravityforms.com/t/need-help-with-setting-up-forwarding-emailing-depending-an-dropdown-selection/8947)
**Author:** [@user5b059b284ebd15.0](https://community.gravityforms.com/u/user5b059b284ebd15.0)\ **Replies:** 4\ **Last updated:** [May 3, 2021, 1:17am UTC](https://community.gravityforms.com/t/need-help-with-setting-up-forwarding-emailing-depending-an-dropdown-selection/8947 "2021-05-03T01:17:45Z")
Hi all Need help with setting up forwarding emailing depending an dropdown selection. I am setting up a new form and I want the email to be forwarded to a particular recipient depending and the selection of a dropdown. … --- ## [Configure Routing 2 conditions](https://community.gravityforms.com/t/configure-routing-2-conditions/8414)
**Author:** [@user6059adeba60a0368](https://community.gravityforms.com/u/user6059adeba60a0368)\ **Replies:** 1\ **Last updated:** [March 25, 2021, 3:19am UTC](https://community.gravityforms.com/t/configure-routing-2-conditions/8414 "2021-03-25T03:19:58Z")
Hello, I am making a form for a multi-brand car dealership with several branches. Depending on the brand and the location that the customer selects in the form, the notification should go to a certain email. The routing … --- ## [Sending Emails based upon drop down selection](https://community.gravityforms.com/t/sending-emails-based-upon-drop-down-selection/8076)
**Author:** [@user5fd931f208336030](https://community.gravityforms.com/u/user5fd931f208336030)\ **Replies:** 1\ **Last updated:** [March 2, 2021, 2:13pm UTC](https://community.gravityforms.com/t/sending-emails-based-upon-drop-down-selection/8076 "2021-03-02T14:13:04Z")
Hello, I have bulk loaded a drop down list of pre-defined choices (several hundred offices all over the country). Each of the offices has a different contact email. What I am trying to do is have a form which enables … --- ## [Disable Notification Conditional Logic](https://community.gravityforms.com/t/disable-notification-conditional-logic/7873)
**Author:** [@user561](https://community.gravityforms.com/u/user561)\ **Replies:** 1\ **Last updated:** [February 15, 2021, 11:17pm UTC](https://community.gravityforms.com/t/disable-notification-conditional-logic/7873 "2021-02-15T23:17:47Z")
I am using gform\_disable\_notification to disable notifications if certain conditions are met but it doesn’t appear to be working. I am sure my field IDs are correct. add\_filter( 'gform\_disable\_notification', 'disable\_no… [Next page](https://community.gravityforms.com/tag/routing/419.md?match_all_tags=true&page=1&tags%5B%5D=routing)