# \#paypal-checkout

**URL:** https://community.gravityforms.com/tag/paypal-checkout/235.md

[Latest](https://community.gravityforms.com/latest.md) · [Categories](https://community.gravityforms.com/categories.md) · [Tags](https://community.gravityforms.com/tags.md)

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## [Multiple PayPal accounts](https://community.gravityforms.com/t/multiple-paypal-accounts/20439)

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**Author:** [@Andre\_B](https://community.gravityforms.com/u/Andre_B)\
**Replies:** 2\
**Last updated:** [September 11, 2026, 6:44am UTC](https://community.gravityforms.com/t/multiple-paypal-accounts/20439 "2026-09-11T06:44:31Z")

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I’ve searched and found a thread from 2022 saying it isn’t possible. Checking again if anything has changed. Is there a way to have multiple (in my case 2) PayPal accounts with Gravity Forms? So basically form 1 should…

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## [Paypal payment not going through | submissions missed](https://community.gravityforms.com/t/paypal-payment-not-going-through-submissions-missed/20368)

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**Author:** [@Andre\_B](https://community.gravityforms.com/u/Andre_B)\
**Replies:** 3\
**Last updated:** [August 3, 2026, 5:58am UTC](https://community.gravityforms.com/t/paypal-payment-not-going-through-submissions-missed/20368 "2026-08-03T05:58:38Z")

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It happens quite often that Paypal payments don’t go through. Most of the time when the customer wants to pay by credit card using the Paypal Checkout add-on. It’s usually the “3D Secure” error that occurs. Anyway, so I…

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## [Paypal Checkout Sandbox | Webhook not working](https://community.gravityforms.com/t/paypal-checkout-sandbox-webhook-not-working/20324)

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**Author:** [@Andre\_B](https://community.gravityforms.com/u/Andre_B)\
**Replies:** 0\
**Last updated:** [June 30, 2026, 9:48am UTC](https://community.gravityforms.com/t/paypal-checkout-sandbox-webhook-not-working/20324 "2026-06-30T09:48:25Z")

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I have set up Paypal Checkout in live mode already. No issues, webhook seems fine. I haven’t tested yet though. I’m trying to set up the Sandbox mode now. I keep running into the missing webhook error. Clicking “Automa…

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## [Paypal checkout not working](https://community.gravityforms.com/t/paypal-checkout-not-working/20292)

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**Author:** [@waterfire](https://community.gravityforms.com/u/waterfire)\
**Replies:** 1\
**Last updated:** [June 7, 2026, 4:24am UTC](https://community.gravityforms.com/t/paypal-checkout-not-working/20292 "2026-06-07T04:24:58Z")

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I’m getting a “paypal not defined” error on this page - Protected: WaterFire Artist Vendor Payment Form - WaterFire Providence I don’t think is a caching as I’ve cleared the cache and it also doesn’t work when logged in…

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## [Non-profit donations via Gravity Forms PayPal Checkout Add-On](https://community.gravityforms.com/t/non-profit-donations-via-gravity-forms-paypal-checkout-add-on/20098)

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**Author:** [@htw-it](https://community.gravityforms.com/u/htw-it)\
**Replies:** 2\
**Last updated:** [February 25, 2026, 8:34pm UTC](https://community.gravityforms.com/t/non-profit-donations-via-gravity-forms-paypal-checkout-add-on/20098 "2026-02-25T20:34:56Z")

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When creating a feed in the Wordpress plugin there are only two transaction types available, Products and Services and Subscription. Does the plugin support charity donations? If so, why is it not offered as an option?…

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## [PayPal Checkout Add-on - Disable 3D Secure trigger](https://community.gravityforms.com/t/paypal-checkout-add-on-disable-3d-secure-trigger/19964)

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**Author:** [@Andre\_B](https://community.gravityforms.com/u/Andre_B)\
**Replies:** 0\
**Last updated:** [January 10, 2026, 9:55am UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-disable-3d-secure-trigger/19964 "2026-01-10T09:55:03Z")

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I noticed that quite a lot of my customers using my GF order forms with the PayPal checkout, but the credit card payment option will get a 3D Secure authentication error and the form will not get submitted. That’s quite …

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## [Paypal Checkout add-on not appearing in forms settings \[RESOLVED\]](https://community.gravityforms.com/t/paypal-checkout-add-on-not-appearing-in-forms-settings-resolved/19907)

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**Author:** [@Justin\_Bachmann](https://community.gravityforms.com/u/Justin_Bachmann)\
**Replies:** 2\
**Last updated:** [December 3, 2025, 9:43pm UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-not-appearing-in-forms-settings-resolved/19907 "2025-12-03T21:43:38Z")

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I’m attempting to install the PayPal Checkout add-on. The installation appears to complete successfully, but the PayPal tab is missing from the settings. Oddly, the PayPal payment field is available as an option but clic…

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## [After configuring PayPal Checkout Add-on, it is bypassing the required fields validation and getting into PayPal login window for checkout](https://community.gravityforms.com/t/after-configuring-paypal-checkout-add-on-it-is-bypassing-the-required-fields-validation-and-getting-into-paypal-login-window-for-checkout/19445)

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**Author:** [@user677fe24476daf857](https://community.gravityforms.com/u/user677fe24476daf857)\
**Replies:** 0\
**Last updated:** [June 2, 2025, 7:54pm UTC](https://community.gravityforms.com/t/after-configuring-paypal-checkout-add-on-it-is-bypassing-the-required-fields-validation-and-getting-into-paypal-login-window-for-checkout/19445 "2025-06-02T19:54:40Z")

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After clearing the browser cache, server cache and re-setting permalinks also I am facing the same issue when the PayPal checkout add-on is replacing the Submit button with PayPal button without validating any of the req…

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## [Gravity Forms showing two refunds for Paypal](https://community.gravityforms.com/t/gravity-forms-showing-two-refunds-for-paypal/19277)

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**Author:** [@user662978aa7688f776](https://community.gravityforms.com/u/user662978aa7688f776)\
**Replies:** 1\
**Last updated:** [April 28, 2025, 2:34pm UTC](https://community.gravityforms.com/t/gravity-forms-showing-two-refunds-for-paypal/19277 "2025-04-28T14:34:23Z")

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Hi, I am trying to get into the PP account ASAP to confirm. Used the refund option via Gravity forms, only selected once. It shows the original transaction ID refunded but also shows a refund for a random transaction ID…

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## [Error in preview - there was a problem with your submission. no order id available, cannot create a new payment](https://community.gravityforms.com/t/error-in-preview-there-was-a-problem-with-your-submission-no-order-id-available-cannot-create-a-new-payment/19138)

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**Author:** [@intersys](https://community.gravityforms.com/u/intersys)\
**Replies:** 0\
**Last updated:** [March 25, 2025, 12:39pm UTC](https://community.gravityforms.com/t/error-in-preview-there-was-a-problem-with-your-submission-no-order-id-available-cannot-create-a-new-payment/19138 "2025-03-25T12:39:27Z")

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When I preview the form I receive an error notice stating that “there was a problem with your submission. no order id available, cannot create a new payment.” I’ve tried various things like clearing cache, renaming the P…

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## [Coupons, Partial Payments (deposits) and PayPal Checkout](https://community.gravityforms.com/t/coupons-partial-payments-deposits-and-paypal-checkout/19070)

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**Author:** [@Wotan](https://community.gravityforms.com/u/Wotan)\
**Replies:** 0\
**Last updated:** [March 11, 2025, 1:15am UTC](https://community.gravityforms.com/t/coupons-partial-payments-deposits-and-paypal-checkout/19070 "2025-03-11T01:15:13Z")

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I am trying to figure out the best way to do this, but so far every solution has a drawback. We are selling tours and require 30% deposit to be paid upon form submission with PayPal Checkout. Customer can use coupons, …

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## [Paypal Checkout Fails without Visible Error - Definitely a Bug \[RESOLVED\]](https://community.gravityforms.com/t/paypal-checkout-fails-without-visible-error-definitely-a-bug-resolved/18642)

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**Author:** [@user5abb0e028f57b2.6](https://community.gravityforms.com/u/user5abb0e028f57b2.6)\
**Replies:** 2\
**Last updated:** [December 16, 2024, 12:39am UTC](https://community.gravityforms.com/t/paypal-checkout-fails-without-visible-error-definitely-a-bug-resolved/18642 "2024-12-16T00:39:53Z")

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I have a gravity form that is setup to take registrations for the Colorado State Fiddle Contest. You can view the form here: If you pay using credit card in the dropdown, it processes correctly. The notification email…

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## [Paypal checkout CC and Paypal fields are not displaying correctly](https://community.gravityforms.com/t/paypal-checkout-cc-and-paypal-fields-are-not-displaying-correctly/18560)

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**Author:** [@mmayer](https://community.gravityforms.com/u/mmayer)\
**Replies:** 4\
**Last updated:** [December 7, 2024, 11:05pm UTC](https://community.gravityforms.com/t/paypal-checkout-cc-and-paypal-fields-are-not-displaying-correctly/18560 "2024-12-07T23:05:49Z")

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We have just noticed that the CC fields and paypal checkout icons are not displaying correctly. I wonder if this is something to do with the lates GF update, or something else which can cause this to happen. I appreciate…

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## [Undefined conflict troubleshooting: Please review the fields below submit failure \[RESOLVED\]](https://community.gravityforms.com/t/undefined-conflict-troubleshooting-please-review-the-fields-below-submit-failure-resolved/18509)

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**Author:** [@railer](https://community.gravityforms.com/u/railer)\
**Replies:** 2\
**Last updated:** [November 21, 2024, 6:27pm UTC](https://community.gravityforms.com/t/undefined-conflict-troubleshooting-please-review-the-fields-below-submit-failure-resolved/18509 "2024-11-21T18:27:21Z")

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I have several Gravity Forms donation and payment forms that integrate with PayPal which kick back a field review error in the front-end of my site. When I click the PayPal button on the form, it opens a PayPal login win…

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## [PayPal Checkout issue](https://community.gravityforms.com/t/paypal-checkout-issue/18489)

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**Author:** [@antofers](https://community.gravityforms.com/u/antofers)\
**Replies:** 2\
**Last updated:** [November 19, 2024, 10:37pm UTC](https://community.gravityforms.com/t/paypal-checkout-issue/18489 "2024-11-19T22:37:31Z")

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Hello, We are using PayPal Checkout to process payments on our website. When a user logs in to PayPal, everything works perfectly. However, if the user selects the Express Checkout option (Pay by Debit or Credit Card), …

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## [After form submission, it is clearing out the credit card fields and giving message as if the card information was not filled out \[RESOLVED\]](https://community.gravityforms.com/t/after-form-submission-it-is-clearing-out-the-credit-card-fields-and-giving-message-as-if-the-card-information-was-not-filled-out-resolved/18334)

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**Author:** [@Brent\_Thomas](https://community.gravityforms.com/u/Brent_Thomas)\
**Replies:** 6\
**Last updated:** [October 11, 2024, 7:33pm UTC](https://community.gravityforms.com/t/after-form-submission-it-is-clearing-out-the-credit-card-fields-and-giving-message-as-if-the-card-information-was-not-filled-out-resolved/18334 "2024-10-11T19:33:27Z")

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After form submission, it is clearing out the credit card fields and giving message as if the card information was not filled out. The problem is not being logged anywhere I have access to. Using Paypal checkout. Paying …

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## [Paypal integration leads to death spiral after submit information (Support doesn't allow submit)](https://community.gravityforms.com/t/paypal-integration-leads-to-death-spiral-after-submit-information-support-doesnt-allow-submit/18313)

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**Author:** [@user66f5cf026a3b0149](https://community.gravityforms.com/u/user66f5cf026a3b0149)\
**Replies:** 1\
**Last updated:** [October 9, 2024, 7:01pm UTC](https://community.gravityforms.com/t/paypal-integration-leads-to-death-spiral-after-submit-information-support-doesnt-allow-submit/18313 "2024-10-09T19:01:00Z")

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Trying to submit an issue with the pay pal integration, but it doesn’t allow me to submit the ticket even though all required fields are included.

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## [Issue with Form Submission and PayPal Payment Confirmation](https://community.gravityforms.com/t/issue-with-form-submission-and-paypal-payment-confirmation/18242)

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**Author:** [@enzo.amr](https://community.gravityforms.com/u/enzo.amr)\
**Replies:** 0\
**Last updated:** [September 22, 2024, 10:58am UTC](https://community.gravityforms.com/t/issue-with-form-submission-and-paypal-payment-confirmation/18242 "2024-09-22T10:58:19Z")

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I have an issue with my Gravity Forms and PayPal integration. Currently, when the customer submits the form, it is submitted immediately, regardless of whether the payment is successful or not. Email notifications are on…

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## [Issue with Form Submission Processing and Payment Failure](https://community.gravityforms.com/t/issue-with-form-submission-processing-and-payment-failure/18240)

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**Author:** [@enzo.amr](https://community.gravityforms.com/u/enzo.amr)\
**Replies:** 2\
**Last updated:** [September 21, 2024, 4:39pm UTC](https://community.gravityforms.com/t/issue-with-form-submission-processing-and-payment-failure/18240 "2024-09-21T16:39:24Z")

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Dear Gravity Forms Support Team, I hope you are doing well. I am reaching out to you regarding an issue I have encountered with form submissions and payments in Gravity Forms. Despite the payment being declined, the for…

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## [PayPal Checkout Add-on "pending" transaction issue \[RESOLVED\]](https://community.gravityforms.com/t/paypal-checkout-add-on-pending-transaction-issue-resolved/18207)

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**Author:** [@miandweb123](https://community.gravityforms.com/u/miandweb123)\
**Replies:** 4\
**Last updated:** [September 19, 2024, 4:40pm UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-pending-transaction-issue-resolved/18207 "2024-09-19T16:40:59Z")

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I just started using GF PayPal Checkout Add-On in Wordpress per the request of PayPal to update they Add-on I was using. Payments are received by PayPal and credited to my account as “completed,” but they are still showi…

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## [PayPal checkout | get paypal user address](https://community.gravityforms.com/t/paypal-checkout-get-paypal-user-address/18198)

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**Author:** [@oblaum](https://community.gravityforms.com/u/oblaum)\
**Replies:** 2\
**Last updated:** [September 13, 2024, 9:21am UTC](https://community.gravityforms.com/t/paypal-checkout-get-paypal-user-address/18198 "2024-09-13T09:21:18Z")

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hello, i am using PayPal Checkout Add-On which works great. how is it possible to get the user email and street/postcode/city from the paypal? the goal is that the user does not to fill this fields or better there are…

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## [Paypal Add-On sends 0.00 price to the Bank](https://community.gravityforms.com/t/paypal-add-on-sends-0-00-price-to-the-bank/18094)

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**Author:** [@user60e2aa2c4f8f1349](https://community.gravityforms.com/u/user60e2aa2c4f8f1349)\
**Replies:** 0\
**Last updated:** [August 29, 2024, 8:55am UTC](https://community.gravityforms.com/t/paypal-add-on-sends-0-00-price-to-the-bank/18094 "2024-08-29T08:55:45Z")

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Hello, We hope you could help us on this. We are trying to setup a donations form using the Gravity Forms PayPal Checkout Add-On. The system information are as follows: Wordpress version: 6.6.1 PHP version: 8.2.22 …

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## [How do I set up a donation form so it doesn't call a donation "product"?](https://community.gravityforms.com/t/how-do-i-set-up-a-donation-form-so-it-doesnt-call-a-donation-product/17936)

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**Author:** [@user65580f01a0a0b405](https://community.gravityforms.com/u/user65580f01a0a0b405)\
**Replies:** 0\
**Last updated:** [July 31, 2024, 1:04pm UTC](https://community.gravityforms.com/t/how-do-i-set-up-a-donation-form-so-it-doesnt-call-a-donation-product/17936 "2024-07-31T13:04:34Z")

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Those of you who have set up donation forms: What did you do to configure the confirmation email so that it doesn’t call a donation “product” – and remove the rest of the related labels? Thank you ahead of time! Update:…

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## [The "Gravity Forms PayPal Checkout Add-On" plugin, when used in conjunction with Stripe payment, does not display complete on the Stripe dashboard](https://community.gravityforms.com/t/the-gravity-forms-paypal-checkout-add-on-plugin-when-used-in-conjunction-with-stripe-payment-does-not-display-complete-on-the-stripe-dashboard/17791)

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**Author:** [@arvind](https://community.gravityforms.com/u/arvind)\
**Replies:** 1\
**Last updated:** [July 3, 2024, 8:21pm UTC](https://community.gravityforms.com/t/the-gravity-forms-paypal-checkout-add-on-plugin-when-used-in-conjunction-with-stripe-payment-does-not-display-complete-on-the-stripe-dashboard/17791 "2024-07-03T20:21:13Z")

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Hi Team, I am currently utilizing the “Gravity Forms PayPal Checkout Add-On” plugin with Stripe integration. Upon updating to version 5.7.0 of this plugin, the payment appears incomplete on the following URL “Stripe Log…

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## [PayPal hangs in Guest mode with recaptcha error](https://community.gravityforms.com/t/paypal-hangs-in-guest-mode-with-recaptcha-error/17681)

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**Author:** [@user5f5e2fad1a56b645](https://community.gravityforms.com/u/user5f5e2fad1a56b645)\
**Replies:** 0\
**Last updated:** [June 14, 2024, 6:41pm UTC](https://community.gravityforms.com/t/paypal-hangs-in-guest-mode-with-recaptcha-error/17681 "2024-06-14T18:41:24Z")

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Hi, a donor brought this to my attention. PayPal has been working (for me) when logged in to PayPal, but when checking out as a guest on an iPhone, the transaction fails and the recaptcha form field displays an error. …

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## [PayPal checkout disappearing on forms](https://community.gravityforms.com/t/paypal-checkout-disappearing-on-forms/17649)

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**Author:** [@user5dc3a5cbd972e138](https://community.gravityforms.com/u/user5dc3a5cbd972e138)\
**Replies:** 0\
**Last updated:** [June 10, 2024, 4:50pm UTC](https://community.gravityforms.com/t/paypal-checkout-disappearing-on-forms/17649 "2024-06-10T16:50:39Z")

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I’ve been using GravityForms for about a year now and have a recurring issue with the PayPal checkout. Frequently, the form will still appear, however the PayPal checkout disappears and there is simply a “Submit” button …

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## [Disabling other payment option buttons \[RESOLVED\]](https://community.gravityforms.com/t/disabling-other-payment-option-buttons-resolved/17566)

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**Author:** [@user5e56c133d7491566](https://community.gravityforms.com/u/user5e56c133d7491566)\
**Replies:** 1\
**Last updated:** [May 29, 2024, 7:06pm UTC](https://community.gravityforms.com/t/disabling-other-payment-option-buttons-resolved/17566 "2024-05-29T19:06:20Z")

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Trying to get rid of the other payment options seen with X over them in the photo. Really confused what code and where to make these go away. We want people to click, pay via paypal or use credit card. Please advise.

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## [Paypal Checkout Add-on Doesn't Display Checkout Form Fields](https://community.gravityforms.com/t/paypal-checkout-add-on-doesnt-display-checkout-form-fields/17529)

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**Author:** [@reedededge](https://community.gravityforms.com/u/reedededge)\
**Replies:** 1\
**Last updated:** [May 24, 2024, 6:26pm UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-doesnt-display-checkout-form-fields/17529 "2024-05-24T18:26:45Z")

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We are using current version of Gravity Forms. I’ve been trying to convert our online payment form to use the Paypal Checkout Add-on since legacy credit card fields no longer work. I have successfully connected our Paypa…

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## [How to delay capture Stripe & Paypal with our without GravityFlow](https://community.gravityforms.com/t/how-to-delay-capture-stripe-paypal-with-our-without-gravityflow/17436)

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**Author:** [@bez3788](https://community.gravityforms.com/u/bez3788)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 1:37am UTC](https://community.gravityforms.com/t/how-to-delay-capture-stripe-paypal-with-our-without-gravityflow/17436 "2024-05-10T01:37:45Z")

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Is there any recommended setup for delaying payment capture for BOTH Stripe and PayPal (gravityflow or not)? I see in the PayPal Checkout add on feed settings you can check ‘authorize only’ and a capture button will be …

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## [PayPal Authorize only no cancel button?](https://community.gravityforms.com/t/paypal-authorize-only-no-cancel-button/17470)

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**Author:** [@bez3788](https://community.gravityforms.com/u/bez3788)\
**Replies:** 1\
**Last updated:** [May 16, 2024, 8:28am UTC](https://community.gravityforms.com/t/paypal-authorize-only-no-cancel-button/17470 "2024-05-16T08:28:50Z")

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So PayPal Authorize Only feeds will only display a ‘capture payment’ button? There is no ‘cancel payment’ button or function ?

[Next page](https://community.gravityforms.com/tag/paypal-checkout/235.md?match_all_tags=true&page=1&tags%5B%5D=paypal-checkout)
