# \#mobile

**URL:** https://community.gravityforms.com/tag/mobile/214.md

[Latest](https://community.gravityforms.com/latest.md) · [Categories](https://community.gravityforms.com/categories.md) · [Tags](https://community.gravityforms.com/tags.md)

---

## [Gravity Forms Signature Add-on does not work on mobile](https://community.gravityforms.com/t/gravity-forms-signature-add-on-does-not-work-on-mobile/20208)

<div class="topic-metadata">

**Author:** [@bethimc](https://community.gravityforms.com/u/bethimc)\
**Replies:** 4\
**Last updated:** [April 24, 2026, 1:33am UTC](https://community.gravityforms.com/t/gravity-forms-signature-add-on-does-not-work-on-mobile/20208 "2026-04-24T01:33:06Z")

</div>

We have a form that needs to collect a customers signature which works as expected on desktop, however the field seems disabled on mobile devices. It does not allow you to sign the form. This has been tested in both Safa…

---

## [Vertical spacing between fields on mobile & tablet](https://community.gravityforms.com/t/vertical-spacing-between-fields-on-mobile-tablet/19557)

<div class="topic-metadata">

**Author:** [@ilmmarketing](https://community.gravityforms.com/u/ilmmarketing)\
**Replies:** 0\
**Last updated:** [July 9, 2025, 1:06pm UTC](https://community.gravityforms.com/t/vertical-spacing-between-fields-on-mobile-tablet/19557 "2025-07-09T13:06:02Z")

</div>

Hello - I’m looking to reduce the spacing between fields on mobile and tablet. I’ve applied the below Custom CSS and it looks great on desktop but does not appear to apply to mobile/tablet. .gform-theme–foundation .gfor…

---

## [Using Row Spans to Create a 2 Column Form - Mobile Issues](https://community.gravityforms.com/t/using-row-spans-to-create-a-2-column-form-mobile-issues/19321)

<div class="topic-metadata">

**Author:** [@mssbeen](https://community.gravityforms.com/u/mssbeen)\
**Replies:** 1\
**Last updated:** [May 13, 2025, 11:13pm UTC](https://community.gravityforms.com/t/using-row-spans-to-create-a-2-column-form-mobile-issues/19321 "2025-05-13T23:13:56Z")

</div>

I have followed the directions outlined in Adding Row Spans in the Gravity Forms 2.5 Form Editor Use Row Spans in Gravity Forms 2.5 Editor. I have name, phone and email in the left column and the message box in the right…

---

## [URL parameters NOT captured in form entry using Mobile device](https://community.gravityforms.com/t/url-parameters-not-captured-in-form-entry-using-mobile-device/19325)

<div class="topic-metadata">

**Author:** [@jchasim](https://community.gravityforms.com/u/jchasim)\
**Replies:** 0\
**Last updated:** [May 12, 2025, 9:11pm UTC](https://community.gravityforms.com/t/url-parameters-not-captured-in-form-entry-using-mobile-device/19325 "2025-05-12T21:11:58Z")

</div>

In Entries, for the Source URL, the URL parameters I’m using for GA4 are not appearing as intended — despite the fact it’s populated before I hit “submit” on my Gravity Form. This only occurs on Mobile devices. I’ve trie…

---

## [Creating two-column image choice field on mobile](https://community.gravityforms.com/t/creating-two-column-image-choice-field-on-mobile/19003)

<div class="topic-metadata">

**Author:** [@user65089c7587469134](https://community.gravityforms.com/u/user65089c7587469134)\
**Replies:** 4\
**Last updated:** [February 27, 2025, 7:14am UTC](https://community.gravityforms.com/t/creating-two-column-image-choice-field-on-mobile/19003 "2025-02-27T07:14:19Z")

</div>

I’m having an issue using the new image choice field. I’m using it on two fields, in both cases to display a list of several options, of which the user would choose one (for one field) or multiple (for the other field). …

---

## [Upload not working on mobile](https://community.gravityforms.com/t/upload-not-working-on-mobile/18491)

<div class="topic-metadata">

**Author:** [@user5a0d98672ade19.6](https://community.gravityforms.com/u/user5a0d98672ade19.6)\
**Replies:** 1\
**Last updated:** [December 3, 2024, 5:37pm UTC](https://community.gravityforms.com/t/upload-not-working-on-mobile/18491 "2024-12-03T17:37:39Z")

</div>

Hi, I have problem with the upload image function on the mobile. When I hit the upload button nothing happens, it works fine on desktop. I tried to find some solutions, but couldn’t find anyone that worked. Does anyon…

---

## [Page not scrolling all the way down + not scrolling at all on Android](https://community.gravityforms.com/t/page-not-scrolling-all-the-way-down-not-scrolling-at-all-on-android/18511)

<div class="topic-metadata">

**Author:** [@user6336eb1340c53608](https://community.gravityforms.com/u/user6336eb1340c53608)\
**Replies:** 0\
**Last updated:** [November 21, 2024, 8:05am UTC](https://community.gravityforms.com/t/page-not-scrolling-all-the-way-down-not-scrolling-at-all-on-android/18511 "2024-11-21T08:05:26Z")

</div>

I’ve created quite a lengthy form and I’m having the following issues: Problem 1. I can’t scroll to the bottom of the form. This issue typically happens with long forms when an image has been uploaded via the form. User…

---

## [Form form entry limit message not showing on mobile devices](https://community.gravityforms.com/t/form-form-entry-limit-message-not-showing-on-mobile-devices/18134)

<div class="topic-metadata">

**Author:** [@user6065aa21ece23015](https://community.gravityforms.com/u/user6065aa21ece23015)\
**Replies:** 0\
**Last updated:** [September 5, 2024, 8:59am UTC](https://community.gravityforms.com/t/form-form-entry-limit-message-not-showing-on-mobile-devices/18134 "2024-09-05T08:59:42Z")

</div>

I am currently experiencing a problem with the form entry limit message which is appearing once the limit has been reached. The message appears fine in all viewports, except mobile phones. Instead of getting the “The en…

---

## [Can't get 2 columns on mobile](https://community.gravityforms.com/t/cant-get-2-columns-on-mobile/17963)

<div class="topic-metadata">

**Author:** [@user61676b0d1a6bc002](https://community.gravityforms.com/u/user61676b0d1a6bc002)\
**Replies:** 1\
**Last updated:** [August 11, 2024, 1:58am UTC](https://community.gravityforms.com/t/cant-get-2-columns-on-mobile/17963 "2024-08-11T01:58:10Z")

</div>

As you can see here there is a label called Complete Business Name:, under it there is a text field box and below it there is a blue question mark that needs to be next to the field like how it is in desktop view. Here i…

---

## [Name field not spanning on mobile](https://community.gravityforms.com/t/name-field-not-spanning-on-mobile/17961)

<div class="topic-metadata">

**Author:** [@user6671787901757558](https://community.gravityforms.com/u/user6671787901757558)\
**Replies:** 0\
**Last updated:** [August 6, 2024, 6:43pm UTC](https://community.gravityforms.com/t/name-field-not-spanning-on-mobile/17961 "2024-08-06T18:43:16Z")

</div>

Hello, The “name” field isn’t spanning when viewed on mobile. On Desktop the “First Name” and “Last Name” are both on one row in two columns. I like that on mobile that it becomes two rows, however they are not the same…

---

## [Submit Button not showing on Conversational Form](https://community.gravityforms.com/t/submit-button-not-showing-on-conversational-form/17735)

<div class="topic-metadata">

**Author:** [@user63a37999db4fe419](https://community.gravityforms.com/u/user63a37999db4fe419)\
**Replies:** 0\
**Last updated:** [June 24, 2024, 8:03pm UTC](https://community.gravityforms.com/t/submit-button-not-showing-on-conversational-form/17735 "2024-06-24T20:03:07Z")

</div>

I am having an issue on some mobile devices, mostly android devices where a user gets to the end of a form and the submit button is not showing. I have to make the user start all over on a desktop to get them past it. Al…

---

## [Issues With Gravity Forms Ajax On Mobile](https://community.gravityforms.com/t/issues-with-gravity-forms-ajax-on-mobile/17532)

<div class="topic-metadata">

**Author:** [@user664bef4699303152](https://community.gravityforms.com/u/user664bef4699303152)\
**Replies:** 0\
**Last updated:** [May 24, 2024, 1:48am UTC](https://community.gravityforms.com/t/issues-with-gravity-forms-ajax-on-mobile/17532 "2024-05-24T01:48:37Z")

</div>

I’m trying to embed a Gravity Form on all of my blog posts. I initially tried to do this with ‘Ad Inserter’ plugin and works ok. But then when I turned on Ajax (ajax=“true”) in shortcode there were conflicts. So I cre…

---

## [Form in Mobile view](https://community.gravityforms.com/t/form-in-mobile-view/17078)

<div class="topic-metadata">

**Author:** [@user65ddf3d84f75e958](https://community.gravityforms.com/u/user65ddf3d84f75e958)\
**Replies:** 3\
**Last updated:** [March 19, 2024, 4:03pm UTC](https://community.gravityforms.com/t/form-in-mobile-view/17078 "2024-03-19T16:03:02Z")

</div>

My form is not formatting right in mobile view, it looks fine on desktop but looks messy on mobile. We are looking for everything to be aligned to the centre and the buttons to be inline (I have used the css for inline …

---

## [Stack all form fields](https://community.gravityforms.com/t/stack-all-form-fields/16955)

<div class="topic-metadata">

**Author:** [@om4](https://community.gravityforms.com/u/om4)\
**Replies:** 5\
**Last updated:** [March 8, 2024, 9:45pm UTC](https://community.gravityforms.com/t/stack-all-form-fields/16955 "2024-03-08T21:45:30Z")

</div>

Hi, I’m trying to stack all the fields in a particular form. The first name and last name were on one line and the email and confirm email is currently on one line. I found the below CSS, which stacks the two names, but…

---

## [Name of customer who filled a form](https://community.gravityforms.com/t/name-of-customer-who-filled-a-form/16736)

<div class="topic-metadata">

**Author:** [@user609c119ef065c778](https://community.gravityforms.com/u/user609c119ef065c778)\
**Replies:** 15\
**Last updated:** [February 17, 2024, 8:24pm UTC](https://community.gravityforms.com/t/name-of-customer-who-filled-a-form/16736 "2024-02-17T20:24:43Z")

</div>

Hi, first… I am not very «technical» :wink: I just changed my email and when I get a Gravity form from a customer, I see my own name in my email. Normal, since the form is sent from my WordPress Website. But…Before, wh…

---

## [Paypal Checkout Issues with Safari? \[RESOLVED\]](https://community.gravityforms.com/t/paypal-checkout-issues-with-safari-resolved/16782)

<div class="topic-metadata">

**Author:** [@user5dced54aba4b6357](https://community.gravityforms.com/u/user5dced54aba4b6357)\
**Replies:** 3\
**Last updated:** [February 15, 2024, 7:28pm UTC](https://community.gravityforms.com/t/paypal-checkout-issues-with-safari-resolved/16782 "2024-02-15T19:28:20Z")

</div>

We have a client saying customers are getting to the PayPal button, click on it, and then it fails. She said it seems to be affecting Apple/Safari users since the latest Apple update. I’ve tested on mobile Safari with i…

---

## [Conversational Forms - Unknown Error Occurred - Mobile Chrome Browser](https://community.gravityforms.com/t/conversational-forms-unknown-error-occurred-mobile-chrome-browser/16766)

<div class="topic-metadata">

**Author:** [@Pixelvine](https://community.gravityforms.com/u/Pixelvine)\
**Replies:** 0\
**Last updated:** [February 1, 2024, 2:12pm UTC](https://community.gravityforms.com/t/conversational-forms-unknown-error-occurred-mobile-chrome-browser/16766 "2024-02-01T14:12:20Z")

</div>

Hi There! I set up a couple of conversational forms using the add-on, and everything seems to work just fine on my desktop browser in Chrome / Safari (Mac). However, on mobile, chromium browsers (like chrome and brave) …

---

## [Multiple page form anchor on mobile devices](https://community.gravityforms.com/t/multiple-page-form-anchor-on-mobile-devices/16708)

<div class="topic-metadata">

**Author:** [@user5e3292a5ac864094](https://community.gravityforms.com/u/user5e3292a5ac864094)\
**Replies:** 0\
**Last updated:** [January 24, 2024, 7:36am UTC](https://community.gravityforms.com/t/multiple-page-form-anchor-on-mobile-devices/16708 "2024-01-24T07:36:23Z")

</div>

Hello, I have GravityForms Woocommerce product addon (cannot enable AJAX with this plugin). On laptop devices, clicking on the NEXT/PREVIOUS button bring you to the top of the form, which is how it should be On mobile…

---

## [Unable to get submit button to wrap at specific viewport](https://community.gravityforms.com/t/unable-to-get-submit-button-to-wrap-at-specific-viewport/16280)

<div class="topic-metadata">

**Author:** [@user64ccbef76551b311](https://community.gravityforms.com/u/user64ccbef76551b311)\
**Replies:** 5\
**Last updated:** [December 1, 2023, 1:36am UTC](https://community.gravityforms.com/t/unable-to-get-submit-button-to-wrap-at-specific-viewport/16280 "2023-12-01T01:36:52Z")

</div>

I am using Themeco’s Pro and have always had one of their email forms used to capture subscriptions to our blog. That has had some issues of late and am trying to add a GF form linked to my Mailchimp account, where the b…

---

## [Signature not working on mobile phones](https://community.gravityforms.com/t/signature-not-working-on-mobile-phones/16129)

<div class="topic-metadata">

**Author:** [@user5c78b7ae4616a2.3](https://community.gravityforms.com/u/user5c78b7ae4616a2.3)\
**Replies:** 1\
**Last updated:** [October 30, 2023, 4:04am UTC](https://community.gravityforms.com/t/signature-not-working-on-mobile-phones/16129 "2023-10-30T04:04:01Z")

</div>

I have the signature field working using mouse or stylus on desktop forms, however, it isn’t working on mobile. Android or Apple. Moving the stylus or finger over the signature field shows nothing, blank. Form can’t be…

---

## [UTM on mobile not working - follow up](https://community.gravityforms.com/t/utm-on-mobile-not-working-follow-up/16101)

<div class="topic-metadata">

**Author:** [@acarlson](https://community.gravityforms.com/u/acarlson)\
**Replies:** 0\
**Last updated:** [October 25, 2023, 1:04pm UTC](https://community.gravityforms.com/t/utm-on-mobile-not-working-follow-up/16101 "2023-10-25T13:04:18Z")

</div>

This is a follow up to previous post UTM on mobile not working I have enabled logging and added the additional custom logging statement. Submitting the form on desktop saves the UTM hidden fields and confirmed in the l…

---

## [My gravity form is not populating fields on mobile devices](https://community.gravityforms.com/t/my-gravity-form-is-not-populating-fields-on-mobile-devices/16082)

<div class="topic-metadata">

**Author:** [@user5f33fb87bef36885](https://community.gravityforms.com/u/user5f33fb87bef36885)\
**Replies:** 1\
**Last updated:** [October 24, 2023, 4:46am UTC](https://community.gravityforms.com/t/my-gravity-form-is-not-populating-fields-on-mobile-devices/16082 "2023-10-24T04:46:10Z")

</div>

my gravity form is not populating fields on mobile devices. Anyone else having this issue? not sure how to fix.

---

## [UTM on mobile not working](https://community.gravityforms.com/t/utm-on-mobile-not-working/15890)

<div class="topic-metadata">

**Author:** [@acarlson](https://community.gravityforms.com/u/acarlson)\
**Replies:** 1\
**Last updated:** [September 19, 2023, 3:46pm UTC](https://community.gravityforms.com/t/utm-on-mobile-not-working/15890 "2023-09-19T15:46:22Z")

</div>

Populating hidden fields for UTM content with URL query string parameters is working properly on desktop and mobile but for some reason when submitted the UTM on mobile isn’t saving. When I inspect the page on a mobile d…

---

## [Upload fields not working on mobile](https://community.gravityforms.com/t/upload-fields-not-working-on-mobile/15798)

<div class="topic-metadata">

**Author:** [@user5ec1a2b8ee8f6831](https://community.gravityforms.com/u/user5ec1a2b8ee8f6831)\
**Replies:** 0\
**Last updated:** [August 28, 2023, 7:45pm UTC](https://community.gravityforms.com/t/upload-fields-not-working-on-mobile/15798 "2023-08-28T19:45:50Z")

</div>

Howdy! I’ve been battling first line of support for 3 weeks now. Maybe somebody knows here: BUG: upload field not working if it’s in a div that is set to “display:none”. Device Type: iPhone (Safari / Chrome) Examp…

---

## [Captcha issue on mobile but not on desktop](https://community.gravityforms.com/t/captcha-issue-on-mobile-but-not-on-desktop/15657)

<div class="topic-metadata">

**Author:** [@user61a531fa35d02249](https://community.gravityforms.com/u/user61a531fa35d02249)\
**Replies:** 1\
**Last updated:** [August 7, 2023, 2:30pm UTC](https://community.gravityforms.com/t/captcha-issue-on-mobile-but-not-on-desktop/15657 "2023-08-07T14:30:25Z")

</div>

My forms are suddenly not working on mobile but are still working on desktop. (Both in Chrome browser). It seems to be a Captcha issue because when I disable Captcha on the forms, it works. But it’s very bizarre that it …

---

## [Styling radio buttons for mobile version To horizantal aligment](https://community.gravityforms.com/t/styling-radio-buttons-for-mobile-version-to-horizantal-aligment/15311)

<div class="topic-metadata">

**Author:** [@user61086a4ec00f9639](https://community.gravityforms.com/u/user61086a4ec00f9639)\
**Replies:** 0\
**Last updated:** [June 9, 2023, 9:34pm UTC](https://community.gravityforms.com/t/styling-radio-buttons-for-mobile-version-to-horizantal-aligment/15311 "2023-06-09T21:34:24Z")

</div>

Hello I need radio buttons to be horizontal i found allot info on forums and in styling section https://docs.gravityforms.com/css-ready-classes/#horizontal-form-layout and yes it works for pc but i need the same horizon…

---

## [Styling radio buttons for mobile version of form](https://community.gravityforms.com/t/styling-radio-buttons-for-mobile-version-of-form/15234)

<div class="topic-metadata">

**Author:** [@user61086a4ec00f9639](https://community.gravityforms.com/u/user61086a4ec00f9639)\
**Replies:** 4\
**Last updated:** [June 6, 2023, 1:45pm UTC](https://community.gravityforms.com/t/styling-radio-buttons-for-mobile-version-of-form/15234 "2023-06-06T13:45:16Z")

</div>

Hello I need radio buttons to be horizontal i found allot info on forums and in styling section https://docs.gravityforms.com/css-ready-classes/#horizontal-form-layout and yes it works for pc but i need the same horizon…

---

## [With radio button the radio buttons are not set inline](https://community.gravityforms.com/t/with-radio-button-the-radio-buttons-are-not-set-inline/15243)

<div class="topic-metadata">

**Author:** [@media4people](https://community.gravityforms.com/u/media4people)\
**Replies:** 2\
**Last updated:** [June 1, 2023, 4:05pm UTC](https://community.gravityforms.com/t/with-radio-button-the-radio-buttons-are-not-set-inline/15243 "2023-06-01T16:05:13Z")

</div>

I set the gf\_list\_inline from CSS classe and works quite well on desktop but unfortunately not on mobile version. here the example https://www.alexanderkeller.ch/form/ How can I solve the problem?

---

## [Address Fields on Mobile](https://community.gravityforms.com/t/address-fields-on-mobile/15248)

<div class="topic-metadata">

**Author:** [@user5fc554dd921f5625](https://community.gravityforms.com/u/user5fc554dd921f5625)\
**Replies:** 0\
**Last updated:** [May 31, 2023, 4:37pm UTC](https://community.gravityforms.com/t/address-fields-on-mobile/15248 "2023-05-31T16:37:01Z")

</div>

I am running into an issue with the address fields on mobile. The advanced address field puts the city, state and zip on one line, which renders way too small on mobile. Is there a way to make it so those fields stack, o…

---

## [Multistep forms reloading on iOS but not on Android](https://community.gravityforms.com/t/multistep-forms-reloading-on-ios-but-not-on-android/15214)

<div class="topic-metadata">

**Author:** [@user633c3cc88d8d8830](https://community.gravityforms.com/u/user633c3cc88d8d8830)\
**Replies:** 0\
**Last updated:** [May 25, 2023, 2:34pm UTC](https://community.gravityforms.com/t/multistep-forms-reloading-on-ios-but-not-on-android/15214 "2023-05-25T14:34:07Z")

</div>

I am having an issue with my multipage forms. My forms are content blocks within accordions. The test form has AJAX enabled. I have also installed the Fresh Forms plug-in to prevent page reload on multi-page forms site-w…

[Next page](https://community.gravityforms.com/tag/mobile/214.md?match_all_tags=true&page=1&tags%5B%5D=mobile)
