# \#has-issue **URL:** https://community.gravityforms.com/tag/has-issue/1080.md [Latest](https://community.gravityforms.com/latest.md) · [Categories](https://community.gravityforms.com/categories.md) · [Tags](https://community.gravityforms.com/tags.md) --- ## [Stripe payment but no form entry recorded](https://community.gravityforms.com/t/stripe-payment-but-no-form-entry-recorded/20341)
**Author:** [@user60f055447b996854](https://community.gravityforms.com/u/user60f055447b996854)\ **Replies:** 4\ **Last updated:** [July 30, 2026, 10:36am UTC](https://community.gravityforms.com/t/stripe-payment-but-no-form-entry-recorded/20341 "2026-07-30T10:36:15Z")
I have this form: CMC Triennial Recertfication On July 1, 2026, we had a submission for $150 that did not record in Gravity Forms. However, the payment did post in Stripe. I have seen other posts like this, but ther… --- ## [Facing "undefined" error inside address field](https://community.gravityforms.com/t/facing-undefined-error-inside-address-field/20342)
**Author:** [@user6a408394432b8831](https://community.gravityforms.com/u/user6a408394432b8831)\ **Replies:** 3\ **Last updated:** [July 8, 2026, 9:46am UTC](https://community.gravityforms.com/t/facing-undefined-error-inside-address-field/20342 "2026-07-08T09:46:32Z")
Hi, I’m experiencing an issue with the official Geolocation Add-On (v1.5.2). The address autocomplete suggestions work correctly, but after selecting an address, the Street Address field is populated with \*\*“undefined” … --- ## [Gform\_post\_data documentation error](https://community.gravityforms.com/t/gform-post-data-documentation-error/20330)
**Author:** [@mediarealm](https://community.gravityforms.com/u/mediarealm)\ **Replies:** 1\ **Last updated:** [July 3, 2026, 2:23pm UTC](https://community.gravityforms.com/t/gform-post-data-documentation-error/20330 "2026-07-03T14:23:43Z")
Hello, This guide has incorrect information. It says $post\_data is “The array containing the post data to be filtered. This array is in the format used by the WP function wp\_insert\_post($post\_data)” However, the wp\_ins… --- ## [Street address placeholder text not showing when Geo location suggestion option is enabled \[RESOLVED\]](https://community.gravityforms.com/t/street-address-placeholder-text-not-showing-when-geo-location-suggestion-option-is-enabled-resolved/19799)
**Author:** [@user667cc382c74c4404](https://community.gravityforms.com/u/user667cc382c74c4404)\ **Replies:** 2\ **Last updated:** [October 21, 2025, 5:06pm UTC](https://community.gravityforms.com/t/street-address-placeholder-text-not-showing-when-geo-location-suggestion-option-is-enabled-resolved/19799 "2025-10-21T17:06:13Z")
Placeholder text is not showing up when geo location option is enabled. When geolocation is disabled, the placeholder appears normally. This issue occurs consistently across browsers and themes. I’ve tried several fron… --- ## [Gravity Forms Signature Output](https://community.gravityforms.com/t/gravity-forms-signature-output/18826)
**Author:** [@user62f2bc2ca064b187](https://community.gravityforms.com/u/user62f2bc2ca064b187)\ **Replies:** 4\ **Last updated:** [February 17, 2025, 6:17pm UTC](https://community.gravityforms.com/t/gravity-forms-signature-output/18826 "2025-02-17T18:17:52Z")
I have a form setup to require a signature. I’m able to capture the signature, but it looks like it’s covered by a black box that I don’t remember setting up to output. Wondering if anyone can help with this? --- ## [I keep getting £0.00 orders when some selects a product on the Gravity form \[RESOLVED\]](https://community.gravityforms.com/t/i-keep-getting-0-00-orders-when-some-selects-a-product-on-the-gravity-form-resolved/18732)
**Author:** [@hygrffth](https://community.gravityforms.com/u/hygrffth)\ **Replies:** 2\ **Last updated:** [January 9, 2025, 6:15pm UTC](https://community.gravityforms.com/t/i-keep-getting-0-00-orders-when-some-selects-a-product-on-the-gravity-form-resolved/18732 "2025-01-09T18:15:59Z")
Hi there, I keep getting £0.00 orders when someone selects a product on the Gravity form. I am using Gravity form plugin (version Version 2.9.1) Many thanks. --- ## [We are using gravity form stripe addon and payments gets failed but entry gets created](https://community.gravityforms.com/t/we-are-using-gravity-form-stripe-addon-and-payments-gets-failed-but-entry-gets-created/18582)
**Author:** [@Studio98](https://community.gravityforms.com/u/Studio98)\ **Replies:** 3\ **Last updated:** [January 5, 2025, 5:59am UTC](https://community.gravityforms.com/t/we-are-using-gravity-form-stripe-addon-and-payments-gets-failed-but-entry-gets-created/18582 "2025-01-05T05:59:04Z")
we are using gravity form stripe addon and payments gets failed but entry gets created. these are the errors that i can see in log 2024-11-22 11:42:57.918900 - DEBUG → GFStripe::maybe\_hit\_rate\_limits(): The current IP h… --- ## [GF 2.9 Automatically adds 3 new thumbnail sizes to every image uploaded](https://community.gravityforms.com/t/gf-2-9-automatically-adds-3-new-thumbnail-sizes-to-every-image-uploaded/18605)
**Author:** [@scamando](https://community.gravityforms.com/u/scamando)\ **Replies:** 1\ **Last updated:** [December 7, 2024, 5:24am UTC](https://community.gravityforms.com/t/gf-2-9-automatically-adds-3-new-thumbnail-sizes-to-every-image-uploaded/18605 "2024-12-07T05:24:23Z")
The new GF 2.9 adds 3 new thumbnails to be generated for every image uploaded without using GF. This happens without using gravity forms or activating the new Image Choice option in a form. These are the new thumbnails: … --- ## [BUG: GF adds extra images when active](https://community.gravityforms.com/t/bug-gf-adds-extra-images-when-active/18559)
**Author:** [@eCurtis](https://community.gravityforms.com/u/eCurtis)\ **Replies:** 1\ **Last updated:** [December 7, 2024, 5:17am UTC](https://community.gravityforms.com/t/bug-gf-adds-extra-images-when-active/18559 "2024-12-07T05:17:09Z")
I was setting up a new blueprint site when I noticed that three extra files where being generated for every image I uploaded. The sizes are 300x300, 400x400, 600x600. I was able to confirm it was GF by disabling and re-… --- ## [Many Broken Items | Gravity Forms 2.9.0 \[RESOLVED\]](https://community.gravityforms.com/t/many-broken-items-gravity-forms-2-9-0-resolved/18516)
**Author:** [@AeroStar](https://community.gravityforms.com/u/AeroStar)\ **Replies:** 5\ **Last updated:** [November 21, 2024, 8:10pm UTC](https://community.gravityforms.com/t/many-broken-items-gravity-forms-2-9-0-resolved/18516 "2024-11-21T20:10:07Z")
Good Day, Gravity Forms 2.9.0 has been a mess for us. For example, many of the GF filters issued for replacing and/or hiding button spinners no longer work. This has rendered our forms completely unusable plus visitors… --- ## [Undefined conflict troubleshooting: Please review the fields below submit failure \[RESOLVED\]](https://community.gravityforms.com/t/undefined-conflict-troubleshooting-please-review-the-fields-below-submit-failure-resolved/18509)
**Author:** [@railer](https://community.gravityforms.com/u/railer)\ **Replies:** 2\ **Last updated:** [November 21, 2024, 6:27pm UTC](https://community.gravityforms.com/t/undefined-conflict-troubleshooting-please-review-the-fields-below-submit-failure-resolved/18509 "2024-11-21T18:27:21Z")
I have several Gravity Forms donation and payment forms that integrate with PayPal which kick back a field review error in the front-end of my site. When I click the PayPal button on the form, it opens a PayPal login win… --- ## [Disable css in version 2.9.0](https://community.gravityforms.com/t/disable-css-in-version-2-9-0/18514)
**Author:** [@user5bd87907b5f9c7.6](https://community.gravityforms.com/u/user5bd87907b5f9c7.6)\ **Replies:** 1\ **Last updated:** [November 21, 2024, 2:45pm UTC](https://community.gravityforms.com/t/disable-css-in-version-2-9-0/18514 "2024-11-21T14:45:14Z")
Since the update to version 2.9.0 the function: add\_filter( ‘gform\_disable\_css’, ‘\_\_return\_true’ ); does not seem to work anymore. I have written my own css on many website. After updating to 2.9.0 the standard css (th… --- ## [Square Payment failed to be captured. Reason: Resource not found \[RESOLVED\]](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353)
**Author:** [@nixonmedia](https://community.gravityforms.com/u/nixonmedia)\ **Replies:** 4\ **Last updated:** [November 18, 2024, 1:03am UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353 "2024-11-18T01:03:00Z")
Hi All, I saw another exact thread about this from over the summer but it’s now closed without any responses. Any thoughts on why this error would be happening with Square: Payment failed to be captured. Reason: Resour… --- ## [Encountered recurring issue when submission](https://community.gravityforms.com/t/encountered-recurring-issue-when-submission/18386)
**Author:** [@renzallera](https://community.gravityforms.com/u/renzallera)\ **Replies:** 0\ **Last updated:** [October 24, 2024, 3:19am UTC](https://community.gravityforms.com/t/encountered-recurring-issue-when-submission/18386 "2024-10-24T03:19:43Z")
I had this issue with Gravity Forms, after couple of weeks the wordpress site is running this issue always coming back. When I submit my form this error occur. I have no idea where this “Test” came from. --- ## [Geolocation Add-On Lat Long Issues \[RESOLVED\]](https://community.gravityforms.com/t/geolocation-add-on-lat-long-issues-resolved/18229)
**Author:** [@southernbancorp](https://community.gravityforms.com/u/southernbancorp)\ **Replies:** 2\ **Last updated:** [September 19, 2024, 6:38pm UTC](https://community.gravityforms.com/t/geolocation-add-on-lat-long-issues-resolved/18229 "2024-09-19T18:38:35Z")
In the latest version of Gravity Forms, with the (Geolocation Add-On 1.3.0), both the latitude and longitude values are displaying the same value. For Example: $lat = $entry\['1.geolocation\_latitude'\]; // Latitu… --- ## [Error loading block: Invalid parameter(s): attributes](https://community.gravityforms.com/t/error-loading-block-invalid-parameter-s-attributes/17706)
**Author:** [@alexgm](https://community.gravityforms.com/u/alexgm)\ **Replies:** 0\ **Last updated:** [June 19, 2024, 5:18pm UTC](https://community.gravityforms.com/t/error-loading-block-invalid-parameter-s-attributes/17706 "2024-06-19T17:18:16Z")
I found out whats the problem: GF block call a WP rest endpoint and when adding custom attributes to GF block, it reject it at the endpoint making the block broken in the editor. This should be fixed as block developpe… --- ## [SMTP and User Password Reset Emails](https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674)
**Author:** [@solutio](https://community.gravityforms.com/u/solutio)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 3:38pm UTC](https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674 "2024-06-13T15:38:29Z")
I’m trying out the Gravity Forms SMTP plugin for the first time, and have noticed it doesn’t send user password reset emails when you send one from the Users page. I installed a different SMTP plugin and it sent the pas… --- ## [Gform\_field\_value adding double quotes to URL parameters in Paragraph Text field](https://community.gravityforms.com/t/gform-field-value-adding-double-quotes-to-url-parameters-in-paragraph-text-field/17594)
**Author:** [@nelsonamaya82](https://community.gravityforms.com/u/nelsonamaya82)\ **Replies:** 2\ **Last updated:** [June 26, 2024, 5:05pm UTC](https://community.gravityforms.com/t/gform-field-value-adding-double-quotes-to-url-parameters-in-paragraph-text-field/17594 "2024-06-26T17:05:09Z")
Hi, I’m populating a Paragraph Text field dynamically with a link element, this way: add\_filter( 'gform\_field\_value\_post\_test', 'populate\_my\_field' ) ); function populate\_my\_field( $value ) { return '\Test\ **Author:** [@user60c11f5343450729](https://community.gravityforms.com/u/user60c11f5343450729)\ **Replies:** 4\ **Last updated:** [May 2, 2024, 8:43pm UTC](https://community.gravityforms.com/t/radio-button-other-choice-required-field-issue/17266 "2024-05-02T20:43:36Z") So when using the Orbital Template and adding a radio button field with the " Use Other" option, it seems to solve the one issue where the text box would also show “Other” inside along with “Other” as the label for the r… --- ## [Unable to create new form and save button is not working in Gravity form](https://community.gravityforms.com/t/unable-to-create-new-form-and-save-button-is-not-working-in-gravity-form/17261)
**Author:** [@gabrielmacht36](https://community.gravityforms.com/u/gabrielmacht36)\ **Replies:** 8\ **Last updated:** [April 17, 2024, 8:08am UTC](https://community.gravityforms.com/t/unable-to-create-new-form-and-save-button-is-not-working-in-gravity-form/17261 "2024-04-17T08:08:27Z")
I made some forms in Gravity a few days ago, but now unable to create new forms and the save button is not working in Gravity form. I applied different solutions from here but not working, like clearing cache, and tried … --- ## [Old form; not able to update chained selects \[RESOLVED\]](https://community.gravityforms.com/t/old-form-not-able-to-update-chained-selects-resolved/17108)
**Author:** [@bnewman](https://community.gravityforms.com/u/bnewman)\ **Replies:** 2\ **Last updated:** [March 21, 2024, 2:20pm UTC](https://community.gravityforms.com/t/old-form-not-able-to-update-chained-selects-resolved/17108 "2024-03-21T14:20:22Z")
I am updating a copy of an older form. I use the chained select field. When I upload the csv file, the upload does not complete. The log indicates: 2024-03-20 12:04:52.846873 - DEBUG → GF\_Chained\_Field\_Select::maybe\_imp… --- ## [Gutenberg orbital theme settings are lost when form submit fails validation](https://community.gravityforms.com/t/gutenberg-orbital-theme-settings-are-lost-when-form-submit-fails-validation/16519)
**Author:** [@jasonkadlec](https://community.gravityforms.com/u/jasonkadlec)\ **Replies:** 1\ **Last updated:** [December 27, 2023, 8:00pm UTC](https://community.gravityforms.com/t/gutenberg-orbital-theme-settings-are-lost-when-form-submit-fails-validation/16519 "2023-12-27T20:00:58Z")
Hi - to reproduce: 1.Create a simple 1 text field form and make the text field required. 2.Add this form to some page or post and using the orbital theme/gutenberg editor, change the button’s color 3. Enable the AJAX … --- ## [Injecting Geolocate Lat and Long from address into custom post field](https://community.gravityforms.com/t/injecting-geolocate-lat-and-long-from-address-into-custom-post-field/16176)
**Author:** [@harry](https://community.gravityforms.com/u/harry)\ **Replies:** 0\ **Last updated:** [November 2, 2023, 12:34am UTC](https://community.gravityforms.com/t/injecting-geolocate-lat-and-long-from-address-into-custom-post-field/16176 "2023-11-02T00:34:21Z")
So far, all I’ve managed to do is replace the hidden custom post field with the text I want. I’m using Geolocation plugin, but all that does is stick latlong in the entires page. Found this, but it doesn’t seem so w… --- ## [Page\_reference and styles error in GF plugin](https://community.gravityforms.com/t/page-reference-and-styles-error-in-gf-plugin/15991)
**Author:** [@studioweb](https://community.gravityforms.com/u/studioweb)\ **Replies:** 8\ **Last updated:** [October 13, 2023, 8:03pm UTC](https://community.gravityforms.com/t/page-reference-and-styles-error-in-gf-plugin/15991 "2023-10-13T20:03:14Z")
We have multiple GF Forms on our website and always get the following errors: Warning : Undefined array key “page\_instance” in /wp-content/plugins/gravityforms/includes/addon/class-gf-addon.php on line 1245 and War… --- ## [Displaying entries - choices shown as duplicates](https://community.gravityforms.com/t/displaying-entries-choices-shown-as-duplicates/15848)
**Author:** [@ellenloehman](https://community.gravityforms.com/u/ellenloehman)\ **Replies:** 1\ **Last updated:** [September 12, 2023, 5:13am UTC](https://community.gravityforms.com/t/displaying-entries-choices-shown-as-duplicates/15848 "2023-09-12T05:13:05Z")
I have set up a registration form for a conference. I am keeping track of various things using hidden administrative fields: membership, scholarship, form of payment, etc. On the entry display page, the items in these fi… --- ## [What are the merge tags for pagination?](https://community.gravityforms.com/t/what-are-the-merge-tags-for-pagination/15825)
**Author:** [@user642c04714e094324](https://community.gravityforms.com/u/user642c04714e094324)\ **Replies:** 2\ **Last updated:** [September 5, 2023, 6:23pm UTC](https://community.gravityforms.com/t/what-are-the-merge-tags-for-pagination/15825 "2023-09-05T18:23:48Z")
Hi I want to implement pagination tracking for my form with Google Analytics, but I don’t appear to have any merge tags available relating to pagination. The form is setup for pagination and has the steps named etc. and… --- ## [Gform\_required\_legend filter: form object always null](https://community.gravityforms.com/t/gform-required-legend-filter-form-object-always-null/15676)
**Author:** [@gfdd](https://community.gravityforms.com/u/gfdd)\ **Replies:** 1\ **Last updated:** [August 8, 2023, 5:50pm UTC](https://community.gravityforms.com/t/gform-required-legend-filter-form-object-always-null/15676 "2023-08-08T17:50:39Z")
This was reported (and not replied to) two years ago but it seems is still a bug: --- ## [Error in Conditional Logic while using a dropdown option in a single product field](https://community.gravityforms.com/t/error-in-conditional-logic-while-using-a-dropdown-option-in-a-single-product-field/15565)
**Author:** [@natasha](https://community.gravityforms.com/u/natasha)\ **Replies:** 1\ **Last updated:** [July 20, 2023, 5:34pm UTC](https://community.gravityforms.com/t/error-in-conditional-logic-while-using-a-dropdown-option-in-a-single-product-field/15565 "2023-07-20T17:34:48Z")
Error in Conditional Logic while using a dropdown option in a single product field. We are not able to select the 2nd value from the dropdown option in conditional logic. --- ## [Conditional Logic hidden fields still rendering used space](https://community.gravityforms.com/t/conditional-logic-hidden-fields-still-rendering-used-space/15549)
**Author:** [@janes](https://community.gravityforms.com/u/janes)\ **Replies:** 2\ **Last updated:** [July 18, 2023, 11:06pm UTC](https://community.gravityforms.com/t/conditional-logic-hidden-fields-still-rendering-used-space/15549 "2023-07-18T23:06:09Z")
Hi team! I have an issue with a form I’m building. For clarity, it uses a TON of conditional logic as you progress through the form. However, it seems that there is an issue when I view the form on the front end. In the… --- ## [Attempt to assign property "is\_line\_item" on bool](https://community.gravityforms.com/t/attempt-to-assign-property-is-line-item-on-bool/15495)
**Author:** [@mediarealm](https://community.gravityforms.com/u/mediarealm)\ **Replies:** 2\ **Last updated:** [July 12, 2023, 1:25am UTC](https://community.gravityforms.com/t/attempt-to-assign-property-is-line-item-on-bool/15495 "2023-07-12T01:25:13Z")
Hello, I was just wondering if anyone else running Gravity Forms on PHP 8.1 has encountered this error? PHP Fatal error: Uncaught Error: Attempt to assign property “is\_line\_item” on bool in /wp-content/plugins/gravity… [Next page](https://community.gravityforms.com/tag/has-issue/1080.md?match_all_tags=true&page=1&tags%5B%5D=has-issue)