# \#gravitysmtp **URL:** https://community.gravityforms.com/tag/gravitysmtp/2856.md [Latest](https://community.gravityforms.com/latest.md) · [Categories](https://community.gravityforms.com/categories.md) · [Tags](https://community.gravityforms.com/tags.md) --- ## [Gravity SMTP - Microsoft Integration Failing](https://community.gravityforms.com/t/gravity-smtp-microsoft-integration-failing/20436)
**Author:** [@avaleoca32](https://community.gravityforms.com/u/avaleoca32)\ **Replies:** 1\ **Last updated:** [September 9, 2026, 12:16pm UTC](https://community.gravityforms.com/t/gravity-smtp-microsoft-integration-failing/20436 "2026-09-09T12:16:47Z")
I am trying to setup the Microsoft integration with Gravity SMTP v2.3.3 but I keep getting the error: Microsoft OAuth: Token exchange failed with HTTP status 404 and error: unknown. I have checked my Azure app and the A… --- ## [Emails sending according to log, but not received \[RESOLVED\]](https://community.gravityforms.com/t/emails-sending-according-to-log-but-not-received-resolved/20365)
**Author:** [@user5be9dba85852c3.1](https://community.gravityforms.com/u/user5be9dba85852c3.1)\ **Replies:** 2\ **Last updated:** [July 29, 2026, 2:04am UTC](https://community.gravityforms.com/t/emails-sending-according-to-log-but-not-received-resolved/20365 "2026-07-29T02:04:22Z")
I’m using Brevo as the sending service for Gravity SMTP. I’ve set it up with API key sending as the primary and SMTP sending as the backup. When I send a test email, the Gravity SMTP log shows it as having been sent succ… --- ## [Emailit Requires full access API key \[RESOLVED\]](https://community.gravityforms.com/t/emailit-requires-full-access-api-key-resolved/20304)
**Author:** [@user638807cabd4de352](https://community.gravityforms.com/u/user638807cabd4de352)\ **Replies:** 2\ **Last updated:** [June 17, 2026, 1:43pm UTC](https://community.gravityforms.com/t/emailit-requires-full-access-api-key-resolved/20304 "2026-06-17T13:43:16Z")
I am using the Emailit integration with GravitySMTP, and I have tried with a “mail send only” scoped api key, and I keep getting invalid key. If I use a full access api key it works, but that gives full access to all dom… --- ## [Gravity SMTP error: Invalid license key entered. Please check your license key and try again](https://community.gravityforms.com/t/gravity-smtp-error-invalid-license-key-entered-please-check-your-license-key-and-try-again/20231)
**Author:** [@webmktco](https://community.gravityforms.com/u/webmktco)\ **Replies:** 5\ **Last updated:** [April 28, 2026, 4:49pm UTC](https://community.gravityforms.com/t/gravity-smtp-error-invalid-license-key-entered-please-check-your-license-key-and-try-again/20231 "2026-04-28T16:49:18Z")
I have Gravity SMTP installed on a site for a month now… suddenly I’m unable to validate the license, getting this error: “Invalid license key entered. Please check your license key and try again.” I checked and my acco… --- ## [GravitySMTP: Allow opening log details in new browser tab](https://community.gravityforms.com/t/gravitysmtp-allow-opening-log-details-in-new-browser-tab/20230)
**Author:** [@daverobertson](https://community.gravityforms.com/u/daverobertson)\ **Replies:** 1\ **Last updated:** [April 27, 2026, 3:18pm UTC](https://community.gravityforms.com/t/gravitysmtp-allow-opening-log-details-in-new-browser-tab/20230 "2026-04-27T15:18:35Z")
Hi, really enjoying GravitySMTP so far. However it would be improved to allow control / cmd clicking to open log details in a new browser tab, like normal hyperlinks. Presently, you can only click and then go “back” — bu… --- ## [Gravity Form Submission Issue](https://community.gravityforms.com/t/gravity-form-submission-issue/20223)
**Author:** [@purandsimple](https://community.gravityforms.com/u/purandsimple)\ **Replies:** 4\ **Last updated:** [April 27, 2026, 1:46pm UTC](https://community.gravityforms.com/t/gravity-form-submission-issue/20223 "2026-04-27T13:46:05Z")
We need your urgent help fixing a form issue on our WordPress website. Currently, when clicking the submit button on any form, it doesn’t load the next page or show a confirmation message. While troubleshooting and inspe… --- ## [Error Message: {"error":{"code":"ErrorSendAsDenied","message":"The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message."}}](https://community.gravityforms.com/t/error-message-error-code-errorsendasdenied-message-the-user-account-which-was-used-to-submit-this-request-does-not-have-the-right-to-send-mail-on-behalf-of-the-specified-sending-account-cannot-submit-message/20197)
**Author:** [@GiraffeMedia](https://community.gravityforms.com/u/GiraffeMedia)\ **Replies:** 3\ **Last updated:** [April 8, 2026, 2:01am UTC](https://community.gravityforms.com/t/error-message-error-code-errorsendasdenied-message-the-user-account-which-was-used-to-submit-this-request-does-not-have-the-right-to-send-mail-on-behalf-of-the-specified-sending-account-cannot-submit-message/20197 "2026-04-08T02:01:40Z")
I just connected Gravity SMTP to my website. I am using the Microsoft Integration which requires configurations and creation of an app within our companies Microsoft Azure account. I was getting confirmations all along t… --- ## [Unable to use custom smtp](https://community.gravityforms.com/t/unable-to-use-custom-smtp/20155)
**Author:** [@ffiammenghi](https://community.gravityforms.com/u/ffiammenghi)\ **Replies:** 1\ **Last updated:** [March 17, 2026, 5:51am UTC](https://community.gravityforms.com/t/unable-to-use-custom-smtp/20155 "2026-03-17T05:51:05Z")
We tried to configure a simple smtp (we have a connector in our tenant , that based on ip address of the sender, it allow connections without authentication on port 25). The server where wordpress is installed is i… --- ## [Issues using Gravity SMTP with Custom SMTP with MailTrap](https://community.gravityforms.com/t/issues-using-gravity-smtp-with-custom-smtp-with-mailtrap/19930)
**Author:** [@user60adef1e4f9d3142](https://community.gravityforms.com/u/user60adef1e4f9d3142)\ **Replies:** 0\ **Last updated:** [December 15, 2025, 12:54am UTC](https://community.gravityforms.com/t/issues-using-gravity-smtp-with-custom-smtp-with-mailtrap/19930 "2025-12-15T00:54:33Z")
Migrating from WP Mail SMTP to Gravity SMTP I capture emails out of development environments in MailTrap. Using the documentation below, I have set the constants for MailTrap account inbox Connecting to Custom SMTP - … --- ## [Gravity SMTP does not send email with smtp account, but from server account](https://community.gravityforms.com/t/gravity-smtp-does-not-send-email-with-smtp-account-but-from-server-account/19842)
**Author:** [@user5b4931b5aa1109.1](https://community.gravityforms.com/u/user5b4931b5aa1109.1)\ **Replies:** 4\ **Last updated:** [November 18, 2025, 8:32pm UTC](https://community.gravityforms.com/t/gravity-smtp-does-not-send-email-with-smtp-account-but-from-server-account/19842 "2025-11-18T20:32:09Z")
I found out that Gravity Forms does not send emails form the ‘from’ address, but it uses the php mailer adress instead. That is the account address in DirectAdmin. One has to activate WP Mail SMTP next to this plugin and… --- ## [Cannot acces SMTP Plugin setting page](https://community.gravityforms.com/t/cannot-acces-smtp-plugin-setting-page/19836)
**Author:** [@user5f9bc1cb026ff472](https://community.gravityforms.com/u/user5f9bc1cb026ff472)\ **Replies:** 1\ **Last updated:** [November 6, 2025, 4:15pm UTC](https://community.gravityforms.com/t/cannot-acces-smtp-plugin-setting-page/19836 "2025-11-06T16:15:03Z")
Just installed this plugin SMTP from gravity but got time out error when accessing settings page? Any one has the same issue? The Original Error is the Key: Your original problem was a 121-second timeout. This means a s… --- ## [Gravity SMTP microsoft integration Redirect URIs invalid for Azure Apps](https://community.gravityforms.com/t/gravity-smtp-microsoft-integration-redirect-uris-invalid-for-azure-apps/19771)
**Author:** [@user5de1d648b9df5526](https://community.gravityforms.com/u/user5de1d648b9df5526)\ **Replies:** 2\ **Last updated:** [October 7, 2025, 12:29am UTC](https://community.gravityforms.com/t/gravity-smtp-microsoft-integration-redirect-uris-invalid-for-azure-apps/19771 "2025-10-07T00:29:56Z")
I am having an issue where the redirect URI generated from the plugin integration page xxx/admin.php?page=gravitysmtp-settings&integration=microsoft&tab=integrations is not valid for Azure apps any more. Azure Apps does … --- ## [Gravity SMTP is having a Gmail integration issue](https://community.gravityforms.com/t/gravity-smtp-is-having-a-gmail-integration-issue/19461)
**Author:** [@stefcordina](https://community.gravityforms.com/u/stefcordina)\ **Replies:** 3\ **Last updated:** [June 6, 2025, 2:47pm UTC](https://community.gravityforms.com/t/gravity-smtp-is-having-a-gmail-integration-issue/19461 "2025-06-06T14:47:24Z")
Hi, I’ve installed Gravity SMTP and configured it with a Google Address (specifically a Google workspace address, not a simple gmail one, I don’t know if that makes a difference), and have gotten through the process of … --- ## [Problems when sending with Gravity SMTP with Microsoft 365 integration](https://community.gravityforms.com/t/problems-when-sending-with-gravity-smtp-with-microsoft-365-integration/18953)
**Author:** [@CyberBengt](https://community.gravityforms.com/u/CyberBengt)\ **Replies:** 0\ **Last updated:** [February 18, 2025, 2:55pm UTC](https://community.gravityforms.com/t/problems-when-sending-with-gravity-smtp-with-microsoft-365-integration/18953 "2025-02-18T14:55:40Z")
The connection with MS365 is enabled but I get this error message, when sending test mail: {“error”:{“code”:“ErrorSendAsDenied”,“message”:“The user account which was used to submit this request does not have the right t… --- ## [Gravity SMTP: "Default from Email" and "Default from Name" settings not working with Microsoft integration](https://community.gravityforms.com/t/gravity-smtp-default-from-email-and-default-from-name-settings-not-working-with-microsoft-integration/18565)
**Author:** [@allprowebworks](https://community.gravityforms.com/u/allprowebworks)\ **Replies:** 2\ **Last updated:** [December 7, 2024, 5:33am UTC](https://community.gravityforms.com/t/gravity-smtp-default-from-email-and-default-from-name-settings-not-working-with-microsoft-integration/18565 "2024-12-07T05:33:56Z")
I have configured the Microsoft integration with Gravity SMTP. I have enabled the “Default from Email” and “Default from Name” settings, but my test email and Gravity Forms form notifications have the email as an Outlook… --- ## [Email notifications for when there is a failed website email - Gravity SMTP](https://community.gravityforms.com/t/email-notifications-for-when-there-is-a-failed-website-email-gravity-smtp/18537)
**Author:** [@user63319305ab5b3093](https://community.gravityforms.com/u/user63319305ab5b3093)\ **Replies:** 3\ **Last updated:** [November 27, 2024, 8:17pm UTC](https://community.gravityforms.com/t/email-notifications-for-when-there-is-a-failed-website-email-gravity-smtp/18537 "2024-11-27T20:17:26Z")
Hello Gravity SMTP works great. Is there anyway to receive a notification when an email has failed? Have had two clients in the last week find out that emails weren’t been sent through. This has resulted in missed busi… --- ## [Critical Error on Site when requesting password link](https://community.gravityforms.com/t/critical-error-on-site-when-requesting-password-link/18393)
**Author:** [@jmkolawole](https://community.gravityforms.com/u/jmkolawole)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 1:29pm UTC](https://community.gravityforms.com/t/critical-error-on-site-when-requesting-password-link/18393 "2024-10-25T13:29:47Z")
Hi, I get this error when I click on the link to reset password on my site. I discovered this is coming from GravitySMTP. If I disable it, the email get’s sent, but If I activate it back, I get the error. It’s surpris… --- ## [Second Custom SMTP integration - Gravity SMTP](https://community.gravityforms.com/t/second-custom-smtp-integration-gravity-smtp/18294)
**Author:** [@cleverstarfish](https://community.gravityforms.com/u/cleverstarfish)\ **Replies:** 4\ **Last updated:** [October 8, 2024, 9:32pm UTC](https://community.gravityforms.com/t/second-custom-smtp-integration-gravity-smtp/18294 "2024-10-08T21:32:33Z")
Hi Chris, Is there a way to set a back-up Custom SMTP integration if a Custom SMTP integration is already set up as a primary? Post SMTP uses a fallback SMTP which helps when troubleshooting. Thanks! --- ## [Gravity SMTP and Gravity Forms Entry Notes](https://community.gravityforms.com/t/gravity-smtp-and-gravity-forms-entry-notes/17980)
**Author:** [@user640f07280bb7c404](https://community.gravityforms.com/u/user640f07280bb7c404)\ **Replies:** 1\ **Last updated:** [August 12, 2024, 11:15am UTC](https://community.gravityforms.com/t/gravity-smtp-and-gravity-forms-entry-notes/17980 "2024-08-12T11:15:17Z")
Hi there, I just wondered whether there is a way to link the automatic entry notes when notifications are sent to the email log created on Gravity SMTP to avoid having to find any emails manually? Kind regards Gareth --- ## [Error on checkout using GF SMTP + Stripe](https://community.gravityforms.com/t/error-on-checkout-using-gf-smtp-stripe/17950)
**Author:** [@danmully](https://community.gravityforms.com/u/danmully)\ **Replies:** 1\ **Last updated:** [August 9, 2024, 9:33pm UTC](https://community.gravityforms.com/t/error-on-checkout-using-gf-smtp-stripe/17950 "2024-08-09T21:33:39Z")
Hi all, looking to see if anyone has any insight with Gravity SMTP & Stripe payment in WooCommerce: On my checkout forms, I get a " There was an error processing your order. Please check for any charges in your payment … --- ## [Gravity SMTP and older developer licences](https://community.gravityforms.com/t/gravity-smtp-and-older-developer-licences/17878)
**Author:** [@mikebutcher](https://community.gravityforms.com/u/mikebutcher)\ **Replies:** 1\ **Last updated:** [July 23, 2024, 12:48am UTC](https://community.gravityforms.com/t/gravity-smtp-and-older-developer-licences/17878 "2024-07-23T00:48:18Z")
Any idea when the Gravity SMTP plugin will be available for older licences? I’ve been waiting for what seems like a year here. Thx so much. --- ## [SMTP and User Password Reset Emails](https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674)
**Author:** [@solutio](https://community.gravityforms.com/u/solutio)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 3:38pm UTC](https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674 "2024-06-13T15:38:29Z")
I’m trying out the Gravity Forms SMTP plugin for the first time, and have noticed it doesn’t send user password reset emails when you send one from the Users page. I installed a different SMTP plugin and it sent the pas… --- ## [Can we customize the SMTP server settings to fit our specific needs?](https://community.gravityforms.com/t/can-we-customize-the-smtp-server-settings-to-fit-our-specific-needs/17409)
**Author:** [@brettjhonson9](https://community.gravityforms.com/u/brettjhonson9)\ **Replies:** 1\ **Last updated:** [May 23, 2024, 3:42am UTC](https://community.gravityforms.com/t/can-we-customize-the-smtp-server-settings-to-fit-our-specific-needs/17409 "2024-05-23T03:42:56Z")
Can we adjust parameters such as email delivery rates, authentication methods, encryption protocols, or IP address configurations with smtp relay service providers like SMTPget to ensure compatibility with our existing i…