# \#3ds **URL:** https://community.gravityforms.com/tag/3ds/381.md [Latest](https://community.gravityforms.com/latest.md) · [Categories](https://community.gravityforms.com/categories.md) · [Tags](https://community.gravityforms.com/tags.md) --- ## [Problem with your submission : 3D authentication is required for your payment](https://community.gravityforms.com/t/problem-with-your-submission-3d-authentication-is-required-for-your-payment/15185)
**Author:** [@user645b7d1249a1c075](https://community.gravityforms.com/u/user645b7d1249a1c075)\ **Replies:** 1\ **Last updated:** [May 22, 2023, 9:34pm UTC](https://community.gravityforms.com/t/problem-with-your-submission-3d-authentication-is-required-for-your-payment/15185 "2023-05-22T21:34:06Z")
Hi, I created several forms with Gravity Forms and the Gravity Forms Stripe extension. I tested them in Stripe’s Test mode, and everything worked fine. Since I switched to Stripe Production mode, the forms don’t work pr… --- ## [Problem with your submission: 3d secure authentication is required for your payment](https://community.gravityforms.com/t/problem-with-your-submission-3d-secure-authentication-is-required-for-your-payment/15168)
**Author:** [@balu.wilson](https://community.gravityforms.com/u/balu.wilson)\ **Replies:** 0\ **Last updated:** [May 18, 2023, 6:54am UTC](https://community.gravityforms.com/t/problem-with-your-submission-3d-secure-authentication-is-required-for-your-payment/15168 "2023-05-18T06:54:44Z")
problem with your submission: 3d secure authentication is required for your payment help me how to fix it --- ## [Stripe ADDON error for 3ds checkout](https://community.gravityforms.com/t/stripe-addon-error-for-3ds-checkout/14835)
**Author:** [@user606b8cb9ac556015](https://community.gravityforms.com/u/user606b8cb9ac556015)\ **Replies:** 1\ **Last updated:** [March 31, 2023, 7:54am UTC](https://community.gravityforms.com/t/stripe-addon-error-for-3ds-checkout/14835 "2023-03-31T07:54:33Z")
Hi getting this error : There was a problem with your submission: Your payment attempt has failed. Please enter your card details and try again. when someone tries to checkout using stripe CC. apis, feed all workin… --- ## [3D Secure authentification error](https://community.gravityforms.com/t/3d-secure-authentification-error/14653)
**Author:** [@user61a524278f84d043](https://community.gravityforms.com/u/user61a524278f84d043)\ **Replies:** 0\ **Last updated:** [March 8, 2023, 3:57pm UTC](https://community.gravityforms.com/t/3d-secure-authentification-error/14653 "2023-03-08T15:57:51Z")
Hi, I have a form made with Gravity Forms and the Gravity Forms Stripe extension. The form was tested in Stripe’s “test” mode, and everything worked fine. Since we switched Stripe to “live” or “production” mode, the for… --- ## [Stripe / 3DS process failing - tagging payment as Fraudulent](https://community.gravityforms.com/t/stripe-3ds-process-failing-tagging-payment-as-fraudulent/13932)
**Author:** [@alancoyne](https://community.gravityforms.com/u/alancoyne)\ **Replies:** 1\ **Last updated:** [November 28, 2022, 9:27pm UTC](https://community.gravityforms.com/t/stripe-3ds-process-failing-tagging-payment-as-fraudulent/13932 "2022-11-28T21:27:36Z")
Hi We are seeing users having issues with Stripe payments. When they submit card details, an error appears there was a problem with your submission. your payment attempt has failed. please enter your card details and tr… --- ## [There was a problem with your submission: 3d secure authentication is required for your payment](https://community.gravityforms.com/t/there-was-a-problem-with-your-submission-3d-secure-authentication-is-required-for-your-payment/13092)
**Author:** [@advatera](https://community.gravityforms.com/u/advatera)\ **Replies:** 2\ **Last updated:** [August 12, 2022, 11:14am UTC](https://community.gravityforms.com/t/there-was-a-problem-with-your-submission-3d-secure-authentication-is-required-for-your-payment/13092 "2022-08-12T11:14:13Z")
This message is completely irritating customers “There was a problem with your submission: 3d secure authentication is required for your payment” The message shows up before(!) the 3ds secure layer shows up. As this la… --- ## [Unable to authorise card. No response from Stripe.js](https://community.gravityforms.com/t/unable-to-authorise-card-no-response-from-stripe-js/12599)
**Author:** [@webteam](https://community.gravityforms.com/u/webteam)\ **Replies:** 5\ **Last updated:** [May 16, 2022, 7:40pm UTC](https://community.gravityforms.com/t/unable-to-authorise-card-no-response-from-stripe-js/12599 "2022-05-16T19:40:56Z")
Hi Guys, Wonder if anyone can help with this issue. Recently customers buying online from this website are met with the following message. “There was a problem with your submission. Unable to authorise card. No respon… --- ## [Incomplete payment attempts in Stripe Dashboard](https://community.gravityforms.com/t/incomplete-payment-attempts-in-stripe-dashboard/11218)
**Author:** [@user5a2434235b4a19.3](https://community.gravityforms.com/u/user5a2434235b4a19.3)\ **Replies:** 1\ **Last updated:** [November 18, 2021, 5:11pm UTC](https://community.gravityforms.com/t/incomplete-payment-attempts-in-stripe-dashboard/11218 "2021-11-18T17:11:38Z")
Continuing the discussion from Continued Failure of Payments to Stripe Because of 3D Secure: I have exactly the same problem. Lots of payment attempts that appear “incomplete” in the Stripe dashboard. Have you found a … --- ## [Error : gravity stripe There was a problem with your submission: 3d secure authentication is required for your payment](https://community.gravityforms.com/t/error-gravity-stripe-there-was-a-problem-with-your-submission-3d-secure-authentication-is-required-for-your-payment/11121)
**Author:** [@alancoyne](https://community.gravityforms.com/u/alancoyne)\ **Replies:** 2\ **Last updated:** [November 5, 2021, 8:49pm UTC](https://community.gravityforms.com/t/error-gravity-stripe-there-was-a-problem-with-your-submission-3d-secure-authentication-is-required-for-your-payment/11121 "2021-11-05T20:49:22Z")
Hi Erro : There was a problem with your submission: 3d secure authentication is required for your payment This error appears before 3ds process kicks in. Doesnt make sense for this to show. Can it be hidden? Thanks … --- ## [Continued Failure of Payments to Stripe Because of 3D Secure](https://community.gravityforms.com/t/continued-failure-of-payments-to-stripe-because-of-3d-secure/4675)
**Author:** [@Bnpositive](https://community.gravityforms.com/u/Bnpositive)\ **Replies:** 0\ **Last updated:** [May 1, 2020, 5:00am UTC](https://community.gravityforms.com/t/continued-failure-of-payments-to-stripe-because-of-3d-secure/4675 "2020-05-01T05:00:00Z")
I’ve been having issues now for over a month with trying to get payments processed through my Gravity Forms w/ Stripe Add-on to take payments from clients on invoices. This has been working fine up until clients attempt… --- ## [Stripe Add-on & SCA \[RESOLVED\]](https://community.gravityforms.com/t/stripe-add-on-sca-resolved/1692)
**Author:** [@dstudiouk](https://community.gravityforms.com/u/dstudiouk)\ **Replies:** 18\ **Last updated:** [September 5, 2019, 11:35am UTC](https://community.gravityforms.com/t/stripe-add-on-sca-resolved/1692 "2019-09-05T11:35:26Z")
We received an email from Stripe regarding Strong Customer Authentication, which will be implemented from the 14th of September. Does anything need to change with how Stripe is used within a Gravity Form?