# Zapier authentication log in failed **URL:** \ **Category:** Get Help\ **Tags:** zapier, authorization\ **Created:** [June 30, 2022, 4:06am UTC](https://community.gravityforms.com/t/zapier-authentication-log-in-failed/12952 "2022-06-30T04:06:15Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ecbmediateam](https://avatars.discourse-cdn.com/v4/letter/e/bb73d2/32.png) [@ecbmediateam](https://community.gravityforms.com/u/ecbmediateam)\ **Post date:** [June 30, 2022, 4:06am UTC](https://community.gravityforms.com/t/zapier-authentication-log-in-failed/12952/1 "2022-06-30T04:06:15Z")
Hi, i received a error trying to log in but failed our website is [ecb.org.my](https://ecb.org.my/) ## We hit an error adding your new account authentication failed: Invalid Base URL. 1. Make sure you click “Allow” or “Accept” on the permission popup 2. Double check your Account has the correct permissions 3. Check out our [help docs](https://zapier.com/help) for more information ---
**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\ **Post date:** [June 30, 2022, 8:55am UTC](https://community.gravityforms.com/t/zapier-authentication-log-in-failed/12952/2 "2022-06-30T08:55:43Z")
Have you installed the Gravity Forms Zapier Add-On via the Forms \> Add-Ons page of the site? The add-on will need to active before you can connect Zapier to Gravity Forms. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\ **Post date:** [July 30, 2022, 8:56am UTC](https://community.gravityforms.com/t/zapier-authentication-log-in-failed/12952/3 "2022-07-30T08:56:06Z")
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