# When I try and drop the coupon code field into the form I am building the site just spins

**URL:** <https://community.gravityforms.com/t/when-i-try-and-drop-the-coupon-code-field-into-the-form-i-am-building-the-site-just-spins/6581>\
**Category:** Get Help\
**Tags:** coupons, conflict\
**Created:** [October 22, 2020, 4:37pm UTC](https://community.gravityforms.com/t/when-i-try-and-drop-the-coupon-code-field-into-the-form-i-am-building-the-site-just-spins/6581 "2020-10-22T16:37:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![user5c93fb1995c808.7](https://avatars.discourse-cdn.com/v4/letter/u/e79b87/32.png) [@user5c93fb1995c808.7](https://community.gravityforms.com/u/user5c93fb1995c808.7)\
**Post date:** [October 22, 2020, 4:37pm UTC](https://community.gravityforms.com/t/when-i-try-and-drop-the-coupon-code-field-into-the-form-i-am-building-the-site-just-spins/6581/1 "2020-10-22T16:37:43Z")

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When I try and drop the coupon code field into the form I am building the site just spins. Please advise

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 23, 2020, 5:10pm UTC](https://community.gravityforms.com/t/when-i-try-and-drop-the-coupon-code-field-into-the-form-i-am-building-the-site-just-spins/6581/2 "2020-10-23T17:10:21Z")

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Hi John. I recommend opening a support ticket for this issue.

> **[Support | Gravity Forms](https://www.gravityforms.com/support/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.

Thank you

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [January 4, 2022, 5:51pm UTC](https://community.gravityforms.com/t/when-i-try-and-drop-the-coupon-code-field-into-the-form-i-am-building-the-site-just-spins/6581/3 "2022-01-04T17:51:50Z")

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Closed on January 4, 2022, 5:51pm UTC