# Twillio not Working

**URL:** <https://community.gravityforms.com/t/twillio-not-working/6669>\
**Category:** Get Help\
**Tags:** twilio\
**Created:** [October 29, 2020, 7:21am UTC](https://community.gravityforms.com/t/twillio-not-working/6669 "2020-10-29T07:21:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![user5c9194bab82d97.8](https://avatars.discourse-cdn.com/v4/letter/u/b77776/32.png) [@user5c9194bab82d97.8](https://community.gravityforms.com/u/user5c9194bab82d97.8)\
**Post date:** [October 29, 2020, 7:21am UTC](https://community.gravityforms.com/t/twillio-not-working/6669/1 "2020-10-29T07:21:35Z")

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I install Twilio on our Dev site. and Configure it.

I still have not able to receive any SMS on my end.

Already Have verified number  
Set up Feed with two verified number  
Supply all required Infom

Until now no SMS came true.

Test both Test and Live ID

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 29, 2020, 4:10pm UTC](https://community.gravityforms.com/t/twillio-not-working/6669/2 "2020-10-29T16:10:49Z")

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Hi Sebastian. The first thing to do is enable logging. You can enable logging by going to Forms \> Settings \> Logging. Select: On, then [Save Settings]. By default this will enable all logging on your site. Documentation for Enabling Logging: [https://docs.gravityforms.com/logging-and-debugging/#enabling-logging](https://docs.gravityforms.com/logging-and-debugging/#enabling-logging)

After enabling logging, please test the form.

Once you have tested the form, I recommend opening a support ticket here:

> **[Help](https://www.gravityforms.com/help/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [January 4, 2022, 5:51pm UTC](https://community.gravityforms.com/t/twillio-not-working/6669/3 "2022-01-04T17:51:29Z")

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