# Trigger email after Stripe payment complete

**URL:** <https://community.gravityforms.com/t/trigger-email-after-stripe-payment-complete/17309>\
**Category:** Get Help\
**Tags:** notification-events, stripe-link, gform\_stripe\_fulfillment, payment-completed, has-ticket, stripe\
**Created:** [April 19, 2024, 7:32pm UTC](https://community.gravityforms.com/t/trigger-email-after-stripe-payment-complete/17309 "2024-04-19T19:32:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sbruner](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sbruner](https://community.gravityforms.com/u/sbruner)\
**Post date:** [April 19, 2024, 7:32pm UTC](https://community.gravityforms.com/t/trigger-email-after-stripe-payment-complete/17309/1 "2024-04-19T19:32:57Z")

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I have a form that uses Stripe’s Link to process a payment. After the payment goes through, I want to trigger an email. I have the notifications event sent to “Payment Completed”, however, the email is never sent.

Additionally, once the payment is completed I make a POST request to an external CRM to send the form data. I’m using the gform\_stripe\_fulfillment action, and wondering if that’s stopping the email.

Thoughts?

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<div class="post-metadata">

**Author:** ![sbruner](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sbruner](https://community.gravityforms.com/u/sbruner)\
**Post date:** [April 19, 2024, 7:39pm UTC](https://community.gravityforms.com/t/trigger-email-after-stripe-payment-complete/17309/2 "2024-04-19T19:39:06Z")

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Also, standard Contact Forms are sending emails, so it’s not the email config.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [May 19, 2024, 7:39pm UTC](https://community.gravityforms.com/t/trigger-email-after-stripe-payment-complete/17309/3 "2024-05-19T19:39:20Z")

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