# Submitted forms not appearing \[RESOLVED\]

**URL:** <https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054>\
**Category:** Get Help\
**Tags:** database-upgrade, missing-entries, akismet, spam, has-ticket\
**Created:** [October 19, 2019, 6:38pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054 "2019-10-19T18:38:00Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![user5da6607fb543b950](https://avatars.discourse-cdn.com/v4/letter/u/a698b9/32.png) [@user5da6607fb543b950](https://community.gravityforms.com/u/user5da6607fb543b950)\
**Post date:** [October 19, 2019, 6:38pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/1 "2019-10-19T18:38:00Z")

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I’ve created three new forms. As far as I know, the forms themselves are good. I’m having two (related?) problems with not getting the completed forms.

When I test them out and fill them out myself, none of the forms is being emailed to me. (That’s problem number 2.)

Problem number one is that two of the forms don’t even show up in “entries.” Those are both the shorter (1 page) forms.

If I hit the “submit” button, it says they are submitted, but they are not.

The six-page form will show up in entries, but it is not being emailed to me.

The two shorter forms aren’t showing up in “entries,” either.

I have tried to find FAQs or instructions to troubleshoot this, but no luck. Thanks for any help!

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 19, 2019, 8:03pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/2 "2019-10-19T20:03:06Z")

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This is a good instance where you should open a support ticket. Thank you:

[https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/)

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**Author:** ![user5c06e1f5a5e475.3](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5c06e1f5a5e475.3/32/1099_2.png) [@user5c06e1f5a5e475.3](https://community.gravityforms.com/u/user5c06e1f5a5e475.3)\
**Post date:** [October 20, 2019, 8:46pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/3 "2019-10-20T20:46:08Z")

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Hello, I am experiencing this same issue. Have you found a solution??

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 21, 2019, 11:49am UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/4 "2019-10-21T11:49:59Z")

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Hi David. I recommend opening a support ticket for this issue:

[https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/)

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**Author:** ![user5da6607fb543b950](https://avatars.discourse-cdn.com/v4/letter/u/a698b9/32.png) [@user5da6607fb543b950](https://community.gravityforms.com/u/user5da6607fb543b950)\
**Post date:** [October 21, 2019, 12:45pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/5 "2019-10-21T12:45:53Z")

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I think I have solved it. I am asking friends to fill out the forms to make sure it is working. I can’t remember now everything I did because there was more than one problem. One was that the email address was wrong for notifications which was weird because my other website notifications get to me. And there was something else sort of along those lines but I don’t remember now what it was. I fiddled with a lot of things. I did read various FAQs about notification issues and those helped me with what to track down.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 21, 2019, 1:44pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/6 "2019-10-21T13:44:02Z")

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If you need any more help, please let us know.

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**Author:** ![user5da6607fb543b950](https://avatars.discourse-cdn.com/v4/letter/u/a698b9/32.png) [@user5da6607fb543b950](https://community.gravityforms.com/u/user5da6607fb543b950)\
**Post date:** [October 21, 2019, 2:30pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/7 "2019-10-21T14:30:01Z")

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David, this is the page I found most useful to work on this issue:  
[https://docs.gravityforms.com/troubleshooting-notifications/#how-email-notifications-are-sent](https://docs.gravityforms.com/troubleshooting-notifications/#how-email-notifications-are-sent)

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**Author:** ![user5da6607fb543b950](https://avatars.discourse-cdn.com/v4/letter/u/a698b9/32.png) [@user5da6607fb543b950](https://community.gravityforms.com/u/user5da6607fb543b950)\
**Post date:** [October 21, 2019, 2:30pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/8 "2019-10-21T14:30:33Z")

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Chris, yes, I’m just waiting to see if it is solved once I have someone else test everything. I’ll let you know if it is!

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**Author:** ![user5c06e1f5a5e475.3](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5c06e1f5a5e475.3/32/1099_2.png) [@user5c06e1f5a5e475.3](https://community.gravityforms.com/u/user5c06e1f5a5e475.3)\
**Post date:** [October 22, 2019, 6:38pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/9 "2019-10-22T18:38:29Z")

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Thank you!

I found out that Akismet was causing the issue 🙂

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<div class="post-metadata">

**Author:** ![user5da6607fb543b950](https://avatars.discourse-cdn.com/v4/letter/u/a698b9/32.png) [@user5da6607fb543b950](https://community.gravityforms.com/u/user5da6607fb543b950)\
**Post date:** [October 22, 2019, 11:33pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/10 "2019-10-22T23:33:11Z")

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It is solved! Case closed 🙂

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 23, 2019, 12:24pm UTC](https://community.gravityforms.com/t/submitted-forms-not-appearing-resolved/3054/11 "2019-10-23T12:24:11Z")

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