# Stripe Addon - Calculated product field not using "Other" option data

**URL:** <https://community.gravityforms.com/t/stripe-addon-calculated-product-field-not-using-other-option-data/15882>\
**Category:** Get Help\
**Tags:** calculations, calculated-product, product, stripe\
**Created:** [September 15, 2023, 5:37pm UTC](https://community.gravityforms.com/t/stripe-addon-calculated-product-field-not-using-other-option-data/15882 "2023-09-15T17:37:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![user61a10b9b26871263](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user61a10b9b26871263/32/5078_2.png) [@user61a10b9b26871263](https://community.gravityforms.com/u/user61a10b9b26871263)\
**Post date:** [September 15, 2023, 5:37pm UTC](https://community.gravityforms.com/t/stripe-addon-calculated-product-field-not-using-other-option-data/15882/1 "2023-09-15T17:37:32Z")

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Question: How can I get a calculated product to recognize the value of the “Other” option in a Radio field?

Context: I’m using a Radio field to list donation amount options. I chose the Radio field over the Product field (radio type) because the Product field doesn’t have an “Other” option for custom donation amounts. I have a calculated Product field that uses the Radio field’s data to retrieve the donation amount and add it to the Stripe Total field.

Problem: The calculated Product field isn’t pulling in the value from the Other option (custom donation amount) on the Radio field.

Summary:

> “Donation Amount” [Radio Field - Includes “Other” option]  
> “Tax-Deductible Contribution” [calculated Product Field = “Donation Amount” radio field including Other] (not working)

> **[Donate - The Virginia Institute for Public Policy](https://virginiainstitute.org/donate/)**
>
> Donate to Virginia Institute for Public Policy Virginia Institute has fought for the Liberty and Property of the people of Virginia for over 20 years. Your generous support has armed us with the resources to successfully promote your principles of...

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [September 15, 2023, 10:19pm UTC](https://community.gravityforms.com/t/stripe-addon-calculated-product-field-not-using-other-option-data/15882/2 "2023-09-15T22:19:12Z")

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I did not see the Other option on your form:

> **[Screenshot on 2023-09-15 at 17-17-16.png](https://share.gravityfor.ms/i/qnZXTa)**
>
> Shared with Droplr

In order for us to help, it would be best to [open a support ticket](https://www.gravityforms.com/open-support-ticket/technical/) and include a form export ([how to export your form](https://docs.gravityforms.com/exporting-a-form-from-gravity-forms/)). We can help you with the calculation and radio button values at that point. Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [October 15, 2023, 10:20pm UTC](https://community.gravityforms.com/t/stripe-addon-calculated-product-field-not-using-other-option-data/15882/3 "2023-10-15T22:20:04Z")

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