# Stripe Add On- Adding Stripe Card field causes form to crash **URL:** \ **Category:** Get Help\ **Tags:** stripe\ **Created:** [June 8, 2020, 6:00pm UTC](https://community.gravityforms.com/t/stripe-add-on-adding-stripe-card-field-causes-form-to-crash/5059 "2020-06-08T18:00:54Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![user5ede606eccb9e602](https://avatars.discourse-cdn.com/v4/letter/u/e9bcb4/32.png) [@user5ede606eccb9e602](https://community.gravityforms.com/u/user5ede606eccb9e602)\ **Post date:** [June 8, 2020, 6:00pm UTC](https://community.gravityforms.com/t/stripe-add-on-adding-stripe-card-field-causes-form-to-crash/5059/1 "2020-06-08T18:00:54Z")
Hello- I keep trying to add a stripe card field to a form but it causes the form to crash. For example, I added the card field and it no longer calculates the total. Also, the “card details” form is missing. Does anyone have a solution to this? ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [June 8, 2020, 9:19pm UTC](https://community.gravityforms.com/t/stripe-add-on-adding-stripe-card-field-causes-form-to-crash/5059/2 "2020-06-08T21:19:04Z")
Hi Nicole. The best thing to do it open a support ticket for this issue. It’s an important issue what support will need to help you with: > **[Support | Gravity Forms](https://www.gravityforms.com/support/)** > > We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team. ---
**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\ **Post date:** [January 4, 2022, 6:04pm UTC](https://community.gravityforms.com/t/stripe-add-on-adding-stripe-card-field-causes-form-to-crash/5059/3 "2022-01-04T18:04:09Z")