# Square Payment failed to be captured. Reason: Resource not found \[RESOLVED\] **URL:** \ **Category:** Get Help\ **Tags:** recaptcha, square, has-issue, additional-payment-methods\ **Created:** [October 17, 2024, 12:39pm UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353 "2024-10-17T12:39:56Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![nixonmedia](https://avatars.discourse-cdn.com/v4/letter/n/71c47a/32.png) [@nixonmedia](https://community.gravityforms.com/u/nixonmedia)\ **Post date:** [October 17, 2024, 12:39pm UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353/1 "2024-10-17T12:39:56Z")
Hi All, I saw another exact thread about this from over the summer but it’s now closed without any responses. Any thoughts on why this error would be happening with Square: Payment failed to be captured. Reason: Resource not found. > [@Getting error message: Payment failed to be captured. Reason: Resource not found](https://community.gravityforms.com/t/getting-error-message-payment-failed-to-be-captured-reason-resource-not-found/17930): > > Hi there, I keep getting the following error message when attempting to make a charge through Square. “Payment failed to be captured. Reason: Resource not found.” I have tried using a clean browser window. I have tried disconnecting and reconnecting to the square account but the problem still exists. I also noticed that a form I created months ago worked up until July 9. Then on July 15 someone using that form - the Square connection failed with the same error. I would greatly appreciate any… ---
**Author:** ![eric.kuznacic](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/eric.kuznacic/32/146_2.png) [@eric.kuznacic](https://community.gravityforms.com/u/eric.kuznacic)\ **Post date:** [October 17, 2024, 1:55pm UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353/2 "2024-10-17T13:55:49Z")
Interestingly enough, I also have a site that has experienced this exact issue/error in the past 24 hours and I found the same expired thread as the OP. The timing makes me wonder if this is an issue on Square’s end? ---
**Author:** ![houseofman](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@houseofman](https://community.gravityforms.com/u/houseofman)\ **Post date:** [October 19, 2024, 2:24pm UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353/3 "2024-10-19T14:24:24Z")
The issue I believe has to do with the reCAPTCHA plugin. Deactivate it and run a test. Let me know if this works for you. Phillip ---
**Author:** ![user6537ca943b982353](https://avatars.discourse-cdn.com/v4/letter/u/df788c/32.png) [@user6537ca943b982353](https://community.gravityforms.com/u/user6537ca943b982353)\ **Post date:** [October 31, 2024, 9:02pm UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353/4 "2024-10-31T21:02:21Z")
We noticed the same issue on my site. I deactivated the Gravity Forms reCAPTCHA plugin, and a payment was successfully completed. Is there a roadmap for fixing this so we can run the reCAPTCHA plugin? ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [November 18, 2024, 1:03am UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353/5 "2024-11-18T01:03:00Z")
This issue is resolved when using the latest add-on for your payment gateway and Gravity Forms 2.9.0. If you are still experiencing the issue, please open a support ticket so we can investigate. [https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/) ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [November 18, 2024, 1:03am UTC](https://community.gravityforms.com/t/square-payment-failed-to-be-captured-reason-resource-not-found-resolved/18353/6 "2024-11-18T01:03:03Z")
Closed on November 18, 2024, 1:03am UTC