# Square api won't connect to gravity forms **URL:** \ **Category:** Get Help\ **Tags:** square, has-ticket\ **Created:** [January 17, 2024, 9:32pm UTC](https://community.gravityforms.com/t/square-api-wont-connect-to-gravity-forms/16666 "2024-01-17T21:32:12Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![user64ad8002720c9712](https://avatars.discourse-cdn.com/v4/letter/u/ce7236/32.png) [@user64ad8002720c9712](https://community.gravityforms.com/u/user64ad8002720c9712)\ **Post date:** [January 17, 2024, 9:32pm UTC](https://community.gravityforms.com/t/square-api-wont-connect-to-gravity-forms/16666/1 "2024-01-17T21:32:12Z")
I connect to my square account with the form and it says it’s accessing the api, but nothing happens. Elaine ---
**Author:** ![faisalahammad](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/faisalahammad/32/13948_2.png) [@faisalahammad](https://community.gravityforms.com/u/faisalahammad)\ **Post date:** [January 18, 2024, 1:28am UTC](https://community.gravityforms.com/t/square-api-wont-connect-to-gravity-forms/16666/2 "2024-01-18T01:28:44Z")
Hi Elaine, You can start troubleshooting to find which issue is preventing Square from connecting. To get started, follow the documentation below. Thank you > **[Troubleshooting Archives](https://docs.gravityforms.com/category/knowledge-base/troubleshooting/)** > > Find a collection of troubleshooting articles and resources in the Gravity Forms Knowledge Base. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\ **Post date:** [February 17, 2024, 1:28am UTC](https://community.gravityforms.com/t/square-api-wont-connect-to-gravity-forms/16666/3 "2024-02-17T01:28:52Z")
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