# SMTP and User Password Reset Emails

**URL:** <https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674>\
**Category:** Get Help\
**Tags:** smtp, password-reset, has-issue, gravitysmtp\
**Created:** [June 13, 2024, 3:38pm UTC](https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674 "2024-06-13T15:38:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![solutio](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@solutio](https://community.gravityforms.com/u/solutio)\
**Post date:** [June 13, 2024, 3:38pm UTC](https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674/1 "2024-06-13T15:38:29Z")

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I’m trying out the Gravity Forms SMTP plugin for the first time, and have noticed it doesn’t send user password reset emails when you send one from the Users page. I installed a different SMTP plugin and it sent the password reset without issue, so GF SMTP doesn’t seem to want to send these kinds of emails for some reason.

Anyone else experience this? Known issue?

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [July 13, 2024, 3:39pm UTC](https://community.gravityforms.com/t/smtp-and-user-password-reset-emails/17674/2 "2024-07-13T15:39:09Z")

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Closed on July 13, 2024, 3:39pm UTC

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