# Shortcode shows in webpage \[RESOLVED\] **URL:** \ **Category:** Get Help\ **Tags:** shortcode, gonzalez, conflict\ **Created:** [January 15, 2019, 1:18am UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790 "2019-01-15T01:18:33Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![user5c3d332768d5b8.2](https://avatars.discourse-cdn.com/v4/letter/u/c57346/32.png) [@user5c3d332768d5b8.2](https://community.gravityforms.com/u/user5c3d332768d5b8.2)\ **Post date:** [January 15, 2019, 1:18am UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/1 "2019-01-15T01:18:33Z")
The shortcode show in my web page instead of the form. I created a form, created a page, clicked add form chose my form from the list, but only the shortcode shows in the web page, not the form itself. Please advise. neoophyte ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [January 15, 2019, 2:36am UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/2 "2019-01-15T02:36:40Z")
If the shortcode is showing, rather than the form, and Gravity Forms is active, then something on your site is messing with the shortcode processing. I would check for conflicts using these steps: > **[Testing for a Theme/Plugin Conflict](http://docs.gravityforms.com/testing-theme-plugin-conflict/)** > > The following sections provide instructions for determining if an issue you are experiencing with Gravity Forms is caused by a theme or plugin conflict. Or using our Debug add-on: > **[Testing for a Theme/Plugin Conflict using the Health Check &...](http://docs.gravityforms.com/conflict-testing-using-health-check-plugin/)** > > This guide provides advice on debugging an issue that may be caused by a conflict between Gravity Forms and a third party theme of plugin. ---
**Author:** ![user5c3d332768d5b8.2](https://avatars.discourse-cdn.com/v4/letter/u/c57346/32.png) [@user5c3d332768d5b8.2](https://community.gravityforms.com/u/user5c3d332768d5b8.2)\ **Post date:** [January 15, 2019, 7:54pm UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/3 "2019-01-15T19:54:35Z")
I cannot immediately get a hold of the gent who licensed the gravity forms and the downloads requires a log in. I tried changing the themes but my linked page is not part of the navigation so that isn’t working for me either. Also, when I click on preview on any of the forms, no forms show on screen instead I get a regular web page minus any short-code or form in view. Not sure how to fix this? ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [January 15, 2019, 8:52pm UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/4 "2019-01-15T20:52:58Z")
I sent you a Dropbox link to download the Debug add-on. ---
**Author:** ![user5c3d332768d5b8.2](https://avatars.discourse-cdn.com/v4/letter/u/c57346/32.png) [@user5c3d332768d5b8.2](https://community.gravityforms.com/u/user5c3d332768d5b8.2)\ **Post date:** [January 15, 2019, 8:54pm UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/5 "2019-01-15T20:54:25Z")
Thanks, I will give it a shot. ---
**Author:** ![user5c3d332768d5b8.2](https://avatars.discourse-cdn.com/v4/letter/u/c57346/32.png) [@user5c3d332768d5b8.2](https://community.gravityforms.com/u/user5c3d332768d5b8.2)\ **Post date:** [January 17, 2019, 1:53am UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/6 "2019-01-17T01:53:09Z")
I tried the debug tool and nothing seems out of place. I then asked a friend to look at this issue. He shared that when he takes the short code and places it on a page that has already has a form, it works. If they place it in a new page, it shows short code without the form showing. Any ideas? Why would a new page not show the form and current page with a form show both the original and the new form? this is puzzling. Please advise. ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [January 17, 2019, 5:08am UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/7 "2019-01-17T05:08:31Z")
Sounds like it’s time for you to open a support ticket. We can’t do much else from here. Please open a support ticket here [https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/) Thank you ---
**Author:** ![user5c3d332768d5b8.2](https://avatars.discourse-cdn.com/v4/letter/u/c57346/32.png) [@user5c3d332768d5b8.2](https://community.gravityforms.com/u/user5c3d332768d5b8.2)\ **Post date:** [January 31, 2019, 3:08pm UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/8 "2019-01-31T15:08:26Z")
Turns out it was the plug in Gonzales, though the debug checker tool did not indicate any issues. Apparently Gonzales plug-in helps the site load faster but needs to explicitly allow things like Gravity forms to work. FWIW ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [January 31, 2019, 4:26pm UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/9 "2019-01-31T16:26:17Z")
Thank you for the update. ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [January 31, 2019, 4:26pm UTC](https://community.gravityforms.com/t/shortcode-shows-in-webpage-resolved/790/10 "2019-01-31T16:26:23Z")