# "Save and Continue" link is NOT loading prefilled gravity form on MOBILE

**URL:** <https://community.gravityforms.com/t/save-and-continue-link-is-not-loading-prefilled-gravity-form-on-mobile/8928>\
**Category:** Get Help\
**Tags:** mobile, save-and-continue, conflict\
**Created:** [April 30, 2021, 4:41am UTC](https://community.gravityforms.com/t/save-and-continue-link-is-not-loading-prefilled-gravity-form-on-mobile/8928 "2021-04-30T04:41:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![securaconsultants](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/securaconsultants/32/1538_2.png) [@securaconsultants](https://community.gravityforms.com/u/securaconsultants)\
**Post date:** [April 30, 2021, 4:41am UTC](https://community.gravityforms.com/t/save-and-continue-link-is-not-loading-prefilled-gravity-form-on-mobile/8928/1 "2021-04-30T04:41:27Z")

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Hello all. The “save and continue” link is NOT loading my gravity form on mobile. However, when I try on the computer, I see it loading correctly. At first, I thought it was my cookie plugin or other plugins, so I disabled it one by one to test - and it’s not. I think it’s gravity form. Below is a test “save and continue” link for you to try out. When on mobile, all I get is a BLANK screen - no prefilled gravity form is loading… Thoughts?

Test link: [https://www.securaconsultants.com/proposal-request-for-fee-only-advisors/?gf\_token=0e3e5f7245aa43b4afd4ab867140c601](https://www.securaconsultants.com/proposal-request-for-fee-only-advisors/?gf_token=0e3e5f7245aa43b4afd4ab867140c601)

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [April 30, 2021, 5:50pm UTC](https://community.gravityforms.com/t/save-and-continue-link-is-not-loading-prefilled-gravity-form-on-mobile/8928/2 "2021-04-30T17:50:13Z")

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Hello @securaconsultants - I recommend opening a support ticket for this issue:

> **[Support | Gravity Forms](https://www.gravityforms.com/support/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.

The first step will probably be to check for conflicts with the theme and plugins, using the Health Check & Troubleshooting Plugin from WordPress:

> **[Testing for a Theme/Plugin Conflict using the Health Check &...](https://docs.gravityforms.com/conflict-testing-using-health-check-plugin/)**
>
> This guide provides advice on debugging an issue that may be caused by a conflict between Gravity Forms and a third party theme of plugin.

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**Author:** ![erikvanbeek](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/erikvanbeek/32/1850_2.png) [@erikvanbeek](https://community.gravityforms.com/u/erikvanbeek)\
**Post date:** [April 30, 2021, 10:36pm UTC](https://community.gravityforms.com/t/save-and-continue-link-is-not-loading-prefilled-gravity-form-on-mobile/8928/3 "2021-04-30T22:36:05Z")

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On [https://www.securaconsultants.com/proposal-request-for-fee-only-advisors/](https://www.securaconsultants.com/proposal-request-for-fee-only-advisors/) there is also no form loaded…

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [January 5, 2022, 8:37am UTC](https://community.gravityforms.com/t/save-and-continue-link-is-not-loading-prefilled-gravity-form-on-mobile/8928/4 "2022-01-05T08:37:21Z")

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Closed on January 5, 2022, 8:37am UTC


