# Responses bounces to notification email

**URL:** <https://community.gravityforms.com/t/responses-bounces-to-notification-email/4456>\
**Category:** Get Help\
**Tags:** bounce, notifications\
**Created:** [April 14, 2020, 3:26pm UTC](https://community.gravityforms.com/t/responses-bounces-to-notification-email/4456 "2020-04-14T15:26:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lopezrx](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@lopezrx](https://community.gravityforms.com/u/lopezrx)\
**Post date:** [April 14, 2020, 3:26pm UTC](https://community.gravityforms.com/t/responses-bounces-to-notification-email/4456/1 "2020-04-14T15:26:36Z")

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I changed the notification email on a form we’ve used for years and now the responses filled in on the form don’t go out and are showing as “bounced”, the syntax for the email is right and other emails that go to that email work. Any thoughts, it seems that it’s just from the filled out form that is not going out.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [April 14, 2020, 3:27pm UTC](https://community.gravityforms.com/t/responses-bounces-to-notification-email/4456/2 "2020-04-14T15:27:23Z")

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I recommend opening a support ticket for this issue: I don’t think it’s something the community can help with efficiently:

[https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/)

Thank you.

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [January 5, 2022, 8:49am UTC](https://community.gravityforms.com/t/responses-bounces-to-notification-email/4456/3 "2022-01-05T08:49:11Z")

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Closed on January 5, 2022, 8:49am UTC


