# Problem with Gravity Forms Encryption Field and Gravity Forms Zoho CRM synchro

**URL:** <https://community.gravityforms.com/t/problem-with-gravity-forms-encryption-field-and-gravity-forms-zoho-crm-synchro/18447>\
**Category:** Get Help\
**Tags:** background-processing, zoho-crm, encryption\
**Created:** [November 8, 2024, 12:20pm UTC](https://community.gravityforms.com/t/problem-with-gravity-forms-encryption-field-and-gravity-forms-zoho-crm-synchro/18447 "2024-11-08T12:20:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![user641c711de8af6581](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user641c711de8af6581/32/15763_2.png) [@user641c711de8af6581](https://community.gravityforms.com/u/user641c711de8af6581)\
**Post date:** [November 8, 2024, 12:20pm UTC](https://community.gravityforms.com/t/problem-with-gravity-forms-encryption-field-and-gravity-forms-zoho-crm-synchro/18447/1 "2024-11-08T12:20:51Z")

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![Screenshot 2024-11-07 at 19.34.31](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/d/d0cc69cae830631a20ac1e13eb241198093729c1.jpeg)

Some records from Gravity Forms’ encrypted fields are being transmitted incorrectly to Zoho CRM, and the issue appears to occur randomly. The ‘Encrypt after submission is processed’ setting is enabled in all instances. Does anyone have insights into this? Could it be related to a synchronization issue between the Gravity Forms plugins?

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [December 8, 2024, 12:21pm UTC](https://community.gravityforms.com/t/problem-with-gravity-forms-encryption-field-and-gravity-forms-zoho-crm-synchro/18447/2 "2024-12-08T12:21:50Z")

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