# Popup Form in Elementor – Total Product Not Updating

**URL:** <https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101>\
**Category:** Get Help\
**Tags:** elementor, conflict\
**Created:** [March 18, 2025, 2:46pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101 "2025-03-18T14:46:28Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\
**Post date:** [March 18, 2025, 2:46pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/1 "2025-03-18T14:46:28Z")

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Greetings, Community,

Since I have encountered this issue in other situations, I need to know if there is a solution for this problem:

I have a **Product** field with its **Price** , another **Option** field with **Supplementary Services** , and a **Total** field.

In the preview, everything works perfectly—the **Total** field updates once the services are selected. However, when opening the popup, neither the total price nor the supplementary services update.

It is worth mentioning that these forms already contain the code for executing scripts from Elementor popups.

Any solution for this?

 ![muestra](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/3X/7/9/792a51e2d33fbcf5405b9e7142cc908a15405c70.png)

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [March 18, 2025, 2:49pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/2 "2025-03-18T14:49:33Z")

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Have you triggered the form init scripts when the popup is displayed?

> **[How to Trigger Gravity Forms Scripts in Elementor Popups](https://docs.gravityforms.com/how-to-trigger-gravity-forms-scripts-in-elementor-popups/)**
>
> This article explains how to trigger Gravity Forms scripts when a form is displayed inside an Elementor popup.

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<div class="post-metadata">

**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\
**Post date:** [March 18, 2025, 2:58pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/3 "2025-03-18T14:58:53Z")

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Yes, a few days ago, my forms had issues with being in a popup, so I added an HTML field with the code, and everything has been working fine. However, this issue still persists.

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**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\
**Post date:** [March 18, 2025, 3:01pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/4 "2025-03-18T15:01:38Z")

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On this URL, I have added the form inside a field, and this way, it works. I have also added a button that triggers the popup, showing how it does not sync the product price as well as the Option field with the Supplementary Services.

> **[Testing Page - VisapourCanada](https://visapourcanada.com/a-propos/testing-page/)**
>
> Popup Form

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<div class="post-metadata">

**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\
**Post date:** [March 21, 2025, 3:43pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/5 "2025-03-21T15:43:36Z")

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Good day, any possible solution for the issue with the “Total” and “Option” fields inside a popup?

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [March 21, 2025, 3:50pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/6 "2025-03-21T15:50:11Z")

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Embedding the same form in a page multiple times is not supported. You’ll need to duplicate the Form via the Forms list page in the admin, and then replace one of the forms in the page with the duplicate.

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**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\
**Post date:** [March 21, 2025, 8:27pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/7 "2025-03-21T20:27:17Z")

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I am not embedding the form multiple times on the same page; each form is in a different popup. The spam error was fixed by placing the code inside the hidden HTML object. However, the **Total** object with **Options** does not synchronize once an option is selected.

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**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\
**Post date:** [April 3, 2025, 7:35pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/8 "2025-04-03T19:35:42Z")

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![Capture d’écran 2025-04-03 153050](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/3X/b/1/b177a47270f04901e2b9397cc9e5e12692d58b74.png)  
 ![Capture d’écran 2025-04-03 153129](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/3X/1/5/158ec75e25783f503aac043b4302a883d0643930.png)  
The issues with the Total field persist; it is not updating.  
Right now, I have a Product object, each Product with its Price, yet the total is displayed for some while remaining at 0 for others.

> **[CONTRAT DE SERVICES Parrainage | Extérieur du Canada - VisapourCanada](https://visapourcanada.com/nos-services/contrat-de-services-parrainage-exterieur-du-canada/)**

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<div class="post-metadata">

**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\
**Post date:** [April 8, 2025, 8:28pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/9 "2025-04-08T20:28:36Z")

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In case someone runs into the same issue I did, I want to share that the problem was caused by using a special character in the product names — in this case, the **“|”** symbol was preventing the Total field from updating based on the selected Service (Product).

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [April 9, 2025, 8:29pm UTC](https://community.gravityforms.com/t/popup-form-in-elementor-total-product-not-updating/19101/10 "2025-04-09T20:29:21Z")

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