# PayPal Checkout Add-On connects to the account, but does not reflect this going back to the website

**URL:** <https://community.gravityforms.com/t/paypal-checkout-add-on-connects-to-the-account-but-does-not-reflect-this-going-back-to-the-website/12744>\
**Category:** Get Help\
**Created:** [June 4, 2022, 9:20am UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-connects-to-the-account-but-does-not-reflect-this-going-back-to-the-website/12744 "2022-06-04T09:20:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![daveporter](https://avatars.discourse-cdn.com/v4/letter/d/53a042/32.png) [@daveporter](https://community.gravityforms.com/u/daveporter)\
**Post date:** [June 4, 2022, 9:20am UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-connects-to-the-account-but-does-not-reflect-this-going-back-to-the-website/12744/1 "2022-06-04T09:20:31Z")

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Hi there,  
Not sure what is going on, I go through the process of allowing Gravity Forms to connect to the PayPal account using the add-on plugin - all seems to be accepted fine, but when I go back to the WordPress admin, it does not reflect that and just has the info message on the PayPal settings screen - ‘Connect with PayPal’  
Anyone have any idea ?  
TIA, Dave  
Gravity Forms: Version 2.6.3.2  
Gravity Forms PayPal Checkout Add-On: Version 2.4

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**Author:** ![sacom](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/sacom/32/53_2.png) [@sacom](https://community.gravityforms.com/u/sacom)\
**Post date:** [June 7, 2022, 1:46pm UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-connects-to-the-account-but-does-not-reflect-this-going-back-to-the-website/12744/2 "2022-06-07T13:46:34Z")

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I see you opened a support ticket for this also, so I’m closing this one to avoid duplication.

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**Author:** ![sacom](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/sacom/32/53_2.png) [@sacom](https://community.gravityforms.com/u/sacom)\
**Post date:** [June 7, 2022, 1:46pm UTC](https://community.gravityforms.com/t/paypal-checkout-add-on-connects-to-the-account-but-does-not-reflect-this-going-back-to-the-website/12744/3 "2022-06-07T13:46:37Z")

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