# Partial Entries - Trying to acheive abandoned cart functionality

**URL:** <https://community.gravityforms.com/t/partial-entries-trying-to-acheive-abandoned-cart-functionality/14784>\
**Category:** Get Help\
**Tags:** gravity-wiz, partial-entries, gravity-flow\
**Created:** [March 24, 2023, 8:27pm UTC](https://community.gravityforms.com/t/partial-entries-trying-to-acheive-abandoned-cart-functionality/14784 "2023-03-24T20:27:09Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![user606d90a9ca6cb975](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user606d90a9ca6cb975/32/5302_2.png) [@user606d90a9ca6cb975](https://community.gravityforms.com/u/user606d90a9ca6cb975)\
**Post date:** [March 24, 2023, 8:27pm UTC](https://community.gravityforms.com/t/partial-entries-trying-to-acheive-abandoned-cart-functionality/14784/1 "2023-03-24T20:27:09Z")

</div>

Hey everyone,

I am attempting to setup a type of abandoned cart functionality with the partial entries add on.

I have set a notification for an email to be sent to the admin when the the partial entry is added… but this email is being triggered immediately, before the person has the chance to complete the entire multi-step form.

Can anyone suggest a solution of how to delay the email from being sent, based on the either:

1. The user closing the browser tab; or

2. Leaving the form not filled out for a period of time (an hour etc)?

---

<div class="post-metadata">

**Author:** ![user606d90a9ca6cb975](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user606d90a9ca6cb975/32/5302_2.png) [@user606d90a9ca6cb975](https://community.gravityforms.com/u/user606d90a9ca6cb975)\
**Post date:** [March 24, 2023, 8:30pm UTC](https://community.gravityforms.com/t/partial-entries-trying-to-acheive-abandoned-cart-functionality/14784/2 "2023-03-24T20:30:20Z")

</div>

If anyone is asking this same question in future, here is the reply I received via a support ticket from the Gravity Forms team:

"Out of the box, partial entries aren’t resumable, and the notifications can’t be delayed. I’m only aware of one add-on which offers an integration with the PE add-on, enabling the partial entries to be resumed and notifications scheduled; Gravity Flow. Take a look at the following pages:

> **[Gravity Flow: Business Process Automation with WordPress & Gravity Forms](https://gravityflow.io/)**
>
> Build custom workflows to automate your form-based business processes.

[Partial Entries - Gravity Flow](https://docs.gravityflow.io/article/258-partial-entries/) "

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [April 23, 2023, 8:31pm UTC](https://community.gravityforms.com/t/partial-entries-trying-to-acheive-abandoned-cart-functionality/14784/3 "2023-04-23T20:31:11Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.