# Partial Entries saves Rich Text as plain text

**URL:** <https://community.gravityforms.com/t/partial-entries-saves-rich-text-as-plain-text/12987>\
**Category:** Get Help\
**Tags:** rich-text, partial-entries\
**Created:** [July 6, 2022, 10:16pm UTC](https://community.gravityforms.com/t/partial-entries-saves-rich-text-as-plain-text/12987 "2022-07-06T22:16:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![transitriders](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@transitriders](https://community.gravityforms.com/u/transitriders)\
**Post date:** [July 6, 2022, 10:16pm UTC](https://community.gravityforms.com/t/partial-entries-saves-rich-text-as-plain-text/12987/1 "2022-07-06T22:16:08Z")

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When I format text using a rich text field the formatting is stripped when the partial entry autosaves, leaving only plaintext. Is there something I need to do to get it to save as rich text?

(Note: If I click “Save and Continue” and follow the link, the partial entry will then autosave properly on that page. Only when I start a new entry from scratch will it fail to save the rich text formatting.)

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [July 7, 2022, 4:36pm UTC](https://community.gravityforms.com/t/partial-entries-saves-rich-text-as-plain-text/12987/2 "2022-07-07T16:36:40Z")

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I recommend opening a support ticket for this issue:  
[https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/)

Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [August 6, 2022, 4:37pm UTC](https://community.gravityforms.com/t/partial-entries-saves-rich-text-as-plain-text/12987/3 "2022-08-06T16:37:33Z")

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