# Notifications no longer sending **URL:** \ **Category:** Get Help\ **Tags:** notifications\ **Created:** [December 7, 2018, 3:33pm UTC](https://community.gravityforms.com/t/notifications-no-longer-sending/545 "2018-12-07T15:33:52Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![getphound](https://avatars.discourse-cdn.com/v4/letter/g/9de053/32.png) [@getphound](https://community.gravityforms.com/u/getphound)\ **Post date:** [December 7, 2018, 3:33pm UTC](https://community.gravityforms.com/t/notifications-no-longer-sending/545/1 "2018-12-07T15:33:52Z")
This week we’ve had 3 separate incidents where clients no longer receive notifications when their forms are submitted. Oddly enough the fix has been changing the sender from noreply@thedomain to [admin\_email]. We haven’t made any changes to the websites or the server recently. ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [December 7, 2018, 4:18pm UTC](https://community.gravityforms.com/t/notifications-no-longer-sending/545/2 "2018-12-07T16:18:16Z")
There are a number of things that can go wrong with the notifications. You can start troubleshooting with the information here: > **[Troubleshooting Notifications](https://docs.gravityforms.com/troubleshooting-notifications/)** > > Gravity Forms uses WordPress' built-in sendmail (wp-mail.php) to send its e-mail notifications. If you are having trouble sending or receiving Notifications, please try the following steps. However, I recommend submitted a support ticket here to get more personalized assistance. ---
**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\ **Post date:** [January 4, 2022, 5:41pm UTC](https://community.gravityforms.com/t/notifications-no-longer-sending/545/3 "2022-01-04T17:41:54Z")