# New ReCaptcha Add-On V3 Support doesn't Update Messaging

**URL:** <https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009>\
**Category:** General Discussion\
**Tags:** captcha\
**Created:** [February 25, 2025, 9:31pm UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009 "2025-02-25T21:31:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![user5f68e2fb1f93b177](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5f68e2fb1f93b177/32/3240_2.png) [@user5f68e2fb1f93b177](https://community.gravityforms.com/u/user5f68e2fb1f93b177)\
**Post date:** [February 25, 2025, 9:31pm UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009/1 "2025-02-25T21:31:39Z")

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I have added the new Add-On and activated it. I added my V3 Keys and it seems to accept them. However in the ReCaptcha settings with GF 2.9.3 it still says “Please note, only v2 keys are supported”. This is confusing. Does this mean my V3 keys won’t really work. Is this just a mistake and needs to be updated when you activate the add-on or am I misunderstanding the messaging?

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [February 26, 2025, 10:16am UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009/3 "2025-02-26T10:16:43Z")

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When using v3, you should also delete the Captcha field from your forms. It does not use a field, it just uses a script, which is automatically included.

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**Author:** ![user5f68e2fb1f93b177](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5f68e2fb1f93b177/32/3240_2.png) [@user5f68e2fb1f93b177](https://community.gravityforms.com/u/user5f68e2fb1f93b177)\
**Post date:** [February 26, 2025, 6:24pm UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009/4 "2025-02-26T18:24:52Z")

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OK, well then there must be an Bug with the new Add-On. As there is no settings page for this Add-On. Just Deactivate. Does anyone know where to go to get to those settings?

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**Author:** ![user5f68e2fb1f93b177](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5f68e2fb1f93b177/32/3240_2.png) [@user5f68e2fb1f93b177](https://community.gravityforms.com/u/user5f68e2fb1f93b177)\
**Post date:** [February 26, 2025, 6:27pm UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009/5 "2025-02-26T18:27:05Z")

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Thanks, yes. I have done this.  
However, I am not able to get the Add-On to work. My forms are saying that the Score is “disconnected”. I am assuming this is because I have not added the keys in the correct location, but there is nothing guiding me to the correct location besides the global GF ReCaptcha settings page.

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [February 27, 2025, 8:36am UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009/6 "2025-02-27T08:36:01Z")

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The v3 settings are located on the Forms \> Settings \> reCAPTCHA page.

> **[reCAPTCHA Add-On Settings Reference](https://docs.gravityforms.com/recaptcha-add-on-settings-reference/)**
>
> This quick reference guide lists all the settings related to reCAPTCHA and provides a short description of their purpose.

If you can’t see the settings, that usually indicates you have a role or capability management plugin active, such as Members, and the add-on capabilities are not enabled for your role.

> **[Role and Capability Management](https://docs.gravityforms.com/role-management-guide/)**
>
> Gravity Forms introduces new capabilities to the WordPress Role system. These capabilities are only manageable via a plugin that makes use of the WordPress Role Management system.

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**Author:** ![user5f68e2fb1f93b177](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5f68e2fb1f93b177/32/3240_2.png) [@user5f68e2fb1f93b177](https://community.gravityforms.com/u/user5f68e2fb1f93b177)\
**Post date:** [February 27, 2025, 8:27pm UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009/7 "2025-02-27T20:27:32Z")

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Thanks Richard, This solved my issue with the form not working and the Settings pages. This also addresses the incorrect messaging as now it shows the correct messaging.  
I will create a separate Issue for this as these permissions should have been added to “Administrator” by default. There was nothing in the documentation that talks about permissions needed when adding / activating this plugin. Non that I could find anyways.

Added related Issue:

> [@Adding and Activating Add-Ons not automatically adding permissions to Administrator Role](https://community.gravityforms.com/t/adding-and-activating-add-ons-not-automatically-adding-permissions-to-administrator-role/19024):
>
> I recently added the ReCaptcha Add-on (Version 1.6.0) to get ReCaptcha V3 working. I Added the plugin and Activated it, but it was not showing the proper settings to use the Add-on. Also it was not working and adding “disconnected” to the score value. After some further investigation and help from your support staff, I found out that I needed to add permissions to the Administrator Role to get it to give me the proper settings pages to add my keys. The documentation for this Add-On did not menti…

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [February 28, 2025, 8:28pm UTC](https://community.gravityforms.com/t/new-recaptcha-add-on-v3-support-doesnt-update-messaging/19009/8 "2025-02-28T20:28:31Z")

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