# Multi-step form is not working with Jornaya Script

**URL:** <https://community.gravityforms.com/t/multi-step-form-is-not-working-with-jornaya-script/15399>\
**Category:** Get Help\
**Tags:** multi-page, jornaya, has-ticket, conflict\
**Created:** [June 21, 2023, 3:16pm UTC](https://community.gravityforms.com/t/multi-step-form-is-not-working-with-jornaya-script/15399 "2023-06-21T15:16:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![perilane](https://avatars.discourse-cdn.com/v4/letter/p/958977/32.png) [@perilane](https://community.gravityforms.com/u/perilane)\
**Post date:** [June 21, 2023, 3:16pm UTC](https://community.gravityforms.com/t/multi-step-form-is-not-working-with-jornaya-script/15399/1 "2023-06-21T15:16:41Z")

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We have a multi-step form on [Real Innovation Coverage Estimator - Test Form - Real Innovation](https://realinnovation.com/real-innovation-coverage-estimator-test-form/)

**Case One:**  
The shortcode is [gravityform id=“11” title=“true” ajax=“true”] so with the ajax=“true” the form does not proceed after the step 2 and shows “[Real Innovation Coverage Estimator - Test Form - Real Innovation](https://realinnovation.com/real-innovation-coverage-estimator-test-form/#gf_11)” and blank screen

**Case Two**  
When we use the shortcode [gravityform id=“11” title=“true” ajax=“false”] or [gravityform id=“11” title=“true”] then the fourth step is skipped and it shows a blank screen.

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**Author:** ![bethannon](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@bethannon](https://community.gravityforms.com/u/bethannon)\
**Post date:** [June 22, 2023, 8:20pm UTC](https://community.gravityforms.com/t/multi-step-form-is-not-working-with-jornaya-script/15399/2 "2023-06-22T20:20:47Z")

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Have you [tested for plugin & theme conflicts](https://docs.gravityforms.com/testing-theme-plugin-conflict/)?

If you have ruled that out, do you have any conditional logic that may be interfering around step 4?

You also didn’t mention anything about a Jornaya script in your post. Can you say more about what that script is for?

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**Author:** ![zerozendesign](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/zerozendesign/32/12799_2.png) [@zerozendesign](https://community.gravityforms.com/u/zerozendesign)\
**Post date:** [June 23, 2023, 2:50pm UTC](https://community.gravityforms.com/t/multi-step-form-is-not-working-with-jornaya-script/15399/3 "2023-06-23T14:50:56Z")

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Hi Perilane,

Were you able to get this issue resolved? You can also check out [multipagepro](https://multipagepro.com) if you are looking for some more advanced multi-step auto-advance settings.

Let me know if you are still having any issues.

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**Author:** ![perilane](https://avatars.discourse-cdn.com/v4/letter/p/958977/32.png) [@perilane](https://community.gravityforms.com/u/perilane)\
**Post date:** [June 23, 2023, 3:58pm UTC](https://community.gravityforms.com/t/multi-step-form-is-not-working-with-jornaya-script/15399/4 "2023-06-23T15:58:16Z")

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We have created a support ticket as the issue is still there.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [July 23, 2023, 3:58pm UTC](https://community.gravityforms.com/t/multi-step-form-is-not-working-with-jornaya-script/15399/5 "2023-07-23T15:58:55Z")

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