# Issues with WordPress 5.5 update causing forms to not work

**URL:** <https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697>\
**Category:** Get Help\
**Tags:** jquery-migrate, conflict, wordpress-55\
**Created:** [August 12, 2020, 4:26pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697 "2020-08-12T16:26:02Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![evolv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/evolv/32/1902_2.png) [@evolv](https://community.gravityforms.com/u/evolv)\
**Post date:** [August 12, 2020, 4:26pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/1 "2020-08-12T16:26:02Z")

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Has anyone else noticed issues with forms no longer working with the recent WordPress update to 5.5?

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 12, 2020, 4:44pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/2 "2020-08-12T16:44:10Z")

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Hi evolv. I recommend opening a support ticket if you have not already, in order to quickly help you resolve your issue. I will leave this open in case anyone can offer some insight or can confirm the issue in their installation as well. Thank you.

> **[Support | Gravity Forms](https://www.gravityforms.com/support/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.

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**Author:** ![user5c06e204473df9.1](https://avatars.discourse-cdn.com/v4/letter/u/ee7513/32.png) [@user5c06e204473df9.1](https://community.gravityforms.com/u/user5c06e204473df9.1)\
**Post date:** [August 12, 2020, 5:42pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/3 "2020-08-12T17:42:38Z")

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We have the exact same problem - Wordpress 5.5 is breaking every implementation of Gravity Forms…

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 12, 2020, 5:49pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/4 "2020-08-12T17:49:49Z")

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My recommendation for support is to open a support ticket, so that we are able to gather the logs and look into the issue. Thank you:

[https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/)

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**Author:** ![spreenjeff](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@spreenjeff](https://community.gravityforms.com/u/spreenjeff)\
**Post date:** [August 13, 2020, 1:56am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/5 "2020-08-13T01:56:13Z")

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Forms are broken for me as well, 5.5 version update

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**Author:** ![spreenjeff](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@spreenjeff](https://community.gravityforms.com/u/spreenjeff)\
**Post date:** [August 13, 2020, 2:06am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/6 "2020-08-13T02:06:31Z")

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I downgraded to 5.4.2, it works now… Hopefully Gravity gets it fixed.

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [August 13, 2020, 9:01am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/7 "2020-08-13T09:01:08Z")

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Gravity Forms 2.4.20 is compatible with WordPress 5.5.

Have you tried running through a conflict test?

> **[Testing for a Theme/Plugin Conflict - Gravity Forms Documentation](https://docs.gravityforms.com/testing-for-a-themeplugin-conflict/)**
>
> The following sections provide instructions for determining if an issue you are experiencing with Gravity Forms is caused by a theme or plugin conflict.

The WordPress 5.5 update included changes to bundled scripts and if the theme or another plugin has not been updated for compatability it could break features throughout the site which use JavaScript, such as forms.

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**Author:** ![evolv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/evolv/32/1902_2.png) [@evolv](https://community.gravityforms.com/u/evolv)\
**Post date:** [August 13, 2020, 4:56pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/8 "2020-08-13T16:56:41Z")

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I did a theme/plugin conflict test and found it to be our Muffin Group theme. I also tested with Divi theme and it did not show as well so definitely some themes are having some trouble keeping up with something in WP. Thanks for your help!

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**Author:** ![slycknick](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/slycknick/32/1914_2.png) [@slycknick](https://community.gravityforms.com/u/slycknick)\
**Post date:** [August 14, 2020, 12:52am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/9 "2020-08-14T00:52:55Z")

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I don’t think that Gravity Forms 2.4.20 is compatible with WordPress 5.5.

I just downgraded and it’s still not working. I am using Divi.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 14, 2020, 2:54am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/10 "2020-08-14T02:54:49Z")

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Gravity Forms 2.4.20 is compatible with WordPress 5.5. We are hearing that many themes are not compatible with WordPress 5.5, and that incompatibility usually results in JavaScript errors, and those will cause a Gravity Forms form to remain hidden. If anyone would like personalized attention for their issue with Gravity Forms and WordPress 5.5, please open a support ticket:

> **[Support | Gravity Forms](https://www.gravityforms.com/support/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.

@slycknick please try your form from the form preview and see it it works there. If it does, it is most likely a conflict with your theme or another plugin. We are seeing more issues with themes than plugins, so I would test your form with a default Twenty-something theme from Automattic. Thank you.

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**Author:** ![tjgeary](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tjgeary/32/1918_2.png) [@tjgeary](https://community.gravityforms.com/u/tjgeary)\
**Post date:** [August 15, 2020, 7:27pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/11 "2020-08-15T19:27:31Z")

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Broken for me too. I just upgraded to the latest versions of WP, GF and Divi theme.

Broken is the hover-over effect for field settings (upper left corner icons to: “click to expand and edit field” - “click to duplicate field” and “click to delete field”) while trying to edit a form does not appear.

When I click on a field to edit, it just highlights the field with a blue outline - no ability to edit, duplicate, delete or move.

My temp solution was to export the form and import it into another site I manage where I haven’t made the upgrades yet. Make my edits and then export/import back into my site that has been upgraded.

Please let me know what the solution is. 🙂

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 16, 2020, 2:05am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/12 "2020-08-16T02:05:39Z")

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It looks like the majority of the issue with jQuery Migrate not being output by WordPress any longer, which is breaking many themes and some plugins. This plugin has resolved most of those issues:

> **[Enable jQuery Migrate Helper](https://wordpress.org/plugins/enable-jquery-migrate-helper/)**
>
> With the update to WordPress 5.5, a migration tool known as jquery-migrate will no longer be enabled by default. This may lead to unexpected behaviors …

There can still be other JavaScript errors on the page which prevent Gravity Forms from working, but the errors are not with Gravity Forms. Gravity Forms latest release is fully compatible with WordPress 5.5.

If you need additional assistance, please open a support ticket for personalized assistance:

> **[Support | Gravity Forms](https://www.gravityforms.com/support/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.

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<div class="post-metadata">

**Author:** ![Rufino](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/rufino/32/254_2.png) [@Rufino](https://community.gravityforms.com/u/Rufino)\
**Post date:** [August 21, 2020, 3:46pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/13 "2020-08-21T15:46:43Z")

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Chris,

The Enable jQuery Migrate Helper plugin worked for me.

Thank you!  
-R

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 21, 2020, 3:48pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/14 "2020-08-21T15:48:09Z")

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Thanks for the update. That has worked in most of the cases we’ve seen.

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**Author:** ![fourogroup](https://avatars.discourse-cdn.com/v4/letter/f/b5e925/32.png) [@fourogroup](https://community.gravityforms.com/u/fourogroup)\
**Post date:** [September 26, 2020, 3:33pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/15 "2020-09-26T15:33:46Z")

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Thank you for the tip on the Enable jQuery Migrate Helper plugin, worked here as well.

Landed here after searching “ **gravity forms don’t show up when upgrading to WordPress 5.5.1** ”, all themes and plugins were updated prior to moving to WordPress 5.5.1 and Gravity Forms were working, immediately following the 5.5.1 upgrade, Gravity Forms then did not show up.

Prior to the upgrade, the Enable jQuery Migrate Helper plugin was installed but had not yet been activated. Post the 5.5.1 upgrade, plugin activated, Gravity Forms displayed again properly.

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**Author:** ![AeroStar](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/aerostar/32/15243_2.png) [@AeroStar](https://community.gravityforms.com/u/AeroStar)\
**Post date:** [October 19, 2020, 4:05pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/16 "2020-10-19T16:05:35Z")

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Hi Chris (@chrishajer),

We are also having issues with Gravity Forms 2.4.X and the latest releases of Wordpress 5.5.X.

We used the Health Check and Troubleshooting Plugin for debugging, etc. and confirmed it’s not our theme (Avada) nor Twenty-Twenty.

Our issue is posted here: [File Upload Preview (Red "X" Image Broken & Wrong Error Message)](https://community.gravityforms.com/t/file-upload-preview-red-x-image-broken-wrong-error-message/6498)

You’re welcome to visit our website to confirm - and also welcome to login as Adminisitrator so you can perform your magic.

Thank you!

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**Author:** ![AeroStar](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/aerostar/32/15243_2.png) [@AeroStar](https://community.gravityforms.com/u/AeroStar)\
**Post date:** [October 19, 2020, 4:25pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/17 "2020-10-19T16:25:49Z")

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Hi Chris (@chrishajer),

In case you’re wondering, we also installed the **Enable jQuery Migrate Helper** plugin. Unfortunately, did not fix our issue.

Cheers!

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 19, 2020, 4:44pm UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/18 "2020-10-19T16:44:37Z")

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Hi Jonathan. The jQuery Migrate Helper plugin helps in some cases, where the JavaScript error is introduced because of the missing jQuery Migrate script. That does not fix all conflicts.

I will take a look at your other topic now.

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**Author:** ![janosco](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/janosco/32/231_2.png) [@janosco](https://community.gravityforms.com/u/janosco)\
**Post date:** [October 28, 2020, 2:08am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/19 "2020-10-28T02:08:05Z")

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JQuery Migrate plugin worked for me - WP 5.5.1  
using Elegant Theme & Divi Builder

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 28, 2020, 2:09am UTC](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697/20 "2020-10-28T02:09:54Z")

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Awesome. Thanks for the update.

[Next page](https://community.gravityforms.com/t/issues-with-wordpress-5-5-update-causing-forms-to-not-work/5697.md?page=2)
