# Issue with Square addon **URL:** \ **Category:** Get Help\ **Tags:** square, conflict\ **Created:** [May 20, 2024, 9:23am UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501 "2024-05-20T09:23:43Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![indika.udara](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/indika.udara/32/15001_2.png) [@indika.udara](https://community.gravityforms.com/u/indika.udara)\ **Post date:** [May 20, 2024, 9:23am UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/1 "2024-05-20T09:23:43Z")
I’m using Square ([squareup.com](http://squareup.com)) addon for gravity forms when I tries to enter credit card details and make the payment I’m getting an error saying “There was a problem with your submission, please review the fields below”. but there is no empty feilds when I submit all the mandatory are filled. Not sure why is this happening. Check the below video from 1.47 > **[without-vpn.mp4](https://drive.google.com/file/d/1tout0OdsJ5q86NPji924ZxT4hrziotYX/view)** > > Google Drive file. ---
**Author:** ![user5c6ef0abe0e968.7](https://avatars.discourse-cdn.com/v4/letter/u/ad7895/32.png) [@user5c6ef0abe0e968.7](https://community.gravityforms.com/u/user5c6ef0abe0e968.7)\ **Post date:** [May 21, 2024, 5:45am UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/2 "2024-05-21T05:45:46Z")
I am also experiencing the same issue. ---
**Author:** ![indika.udara](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/indika.udara/32/15001_2.png) [@indika.udara](https://community.gravityforms.com/u/indika.udara)\ **Post date:** [May 21, 2024, 7:39am UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/3 "2024-05-21T07:39:06Z")
Sulution form the developers appriciated, Needs to launch the site soon & my client is chasing me. ---
**Author:** ![indika.udara](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/indika.udara/32/15001_2.png) [@indika.udara](https://community.gravityforms.com/u/indika.udara)\ **Post date:** [May 29, 2024, 2:58pm UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/4 "2024-05-29T14:58:31Z")
Have you found a solution? ---
**Author:** ![user5c6ef0abe0e968.7](https://avatars.discourse-cdn.com/v4/letter/u/ad7895/32.png) [@user5c6ef0abe0e968.7](https://community.gravityforms.com/u/user5c6ef0abe0e968.7)\ **Post date:** [May 29, 2024, 11:51pm UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/5 "2024-05-29T23:51:45Z")
HI Udara, The issue has been resolved, and although I cannot be certain, I had some plug-in which needed updating. This was done, and I have since had no problems with the form. K ---
**Author:** ![indika.udara](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/indika.udara/32/15001_2.png) [@indika.udara](https://community.gravityforms.com/u/indika.udara)\ **Post date:** [May 31, 2024, 7:04am UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/6 "2024-05-31T07:04:37Z")
My issue only happens for the people in certain countries, was it yours? ---
**Author:** ![hbacharach](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/hbacharach/32/15178_2.png) [@hbacharach](https://community.gravityforms.com/u/hbacharach)\ **Post date:** [June 21, 2024, 10:29pm UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/7 "2024-06-21T22:29:00Z")
This is a definite bug with the Square plug-in on Apple products only. OK on Windows. The credit card number, expiration date and ccv fields do not display below the cardholder name, thus the error if submitted. Work around is “Save and Continue Later” button, then immediately follow the link which re-displays the form correctly. This must be fixed by Gravity Forms or their Square plug-in vendor. (PayPal seems OK, haven’t tried Stripe.) ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [July 1, 2024, 2:24am UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/8 "2024-07-01T02:24:19Z")
We’ve found various reasons for this and need to investigate each case individually. For anyone having an issue with this, please open a support ticket here: [https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/) Thank you. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\ **Post date:** [July 31, 2024, 2:25am UTC](https://community.gravityforms.com/t/issue-with-square-addon/17501/9 "2024-07-31T02:25:10Z")
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