# Hubspot Submissions are being merged \[RESOLVED\]

**URL:** <https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085>\
**Category:** Get Help\
**Tags:** caching, cookies, hubspot, gform\_hubspot\_submission\_data, gform\_hubspot\_output\_tracking\_script\
**Created:** [October 24, 2019, 10:02am UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085 "2019-10-24T10:02:36Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![user5b16940b851676.1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5b16940b851676.1/32/1111_2.png) [@user5b16940b851676.1](https://community.gravityforms.com/u/user5b16940b851676.1)\
**Post date:** [October 24, 2019, 10:02am UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/1 "2019-10-24T10:02:36Z")

</div>

Is there anyway to disable cookies so that a user can submit more than one form to hubspot to create a new lead for every form submitted rather than them all being merged and updated into one hubspot contact? This is a vital part of submitting data to hubspot and our website uses a single form to submit customer data. We require a new lead for every submission. Even restarting the browser doesn’t clear the cache or cookie. Thanks if you have any help or info.

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [October 24, 2019, 2:24pm UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/2 "2019-10-24T14:24:49Z")

</div>

I recommend opening a support ticket for this issue so we can properly address it:

[https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/)

---

<div class="post-metadata">

**Author:** ![ATEC](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/atec/32/1933_2.png) [@ATEC](https://community.gravityforms.com/u/ATEC)\
**Post date:** [August 20, 2020, 4:45am UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/3 "2020-08-20T04:45:11Z")

</div>

I am experiencing the same problem. What is the workaround here? Thanks!

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 20, 2020, 4:00pm UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/4 "2020-08-20T16:00:53Z")

</div>

Hi Klaus. I recommend opening a support ticket for this issue:

[https://www.gravityforms.com/support/](https://www.gravityforms.com/support/)

---

<div class="post-metadata">

**Author:** ![user5b16940b851676.1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5b16940b851676.1/32/1111_2.png) [@user5b16940b851676.1](https://community.gravityforms.com/u/user5b16940b851676.1)\
**Post date:** [August 20, 2020, 4:18pm UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/5 "2020-08-20T16:18:27Z")

</div>

I’ll save you the time, @ATEC. If you add this code to your themes functions.php it will turn off cookie tracking… I got this fix directly from Gravity Forms support several months ago and it is still working.

```auto
// HUBSPOT TRACKING

add_filter( 'gform_hubspot_output_tracking_script', 'turn_tracking_off', 10, 1 );
function turn_tracking_off( $add_tracking ){
    return false;
}

add_filter( 'gform_hubspot_submission_data', 'remove_cookie_value', 10, 4 );
function remove_cookie_value( $submission_data, $feed, $entry, $form ){
	unset ( $submission_data['context']['hutk'] );
	return $submission_data;
}

```

---

<div class="post-metadata">

**Author:** ![user5c06e2061aaa64.5](https://avatars.discourse-cdn.com/v4/letter/u/a9adbd/32.png) [@user5c06e2061aaa64.5](https://community.gravityforms.com/u/user5c06e2061aaa64.5)\
**Post date:** [May 28, 2021, 2:08pm UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/6 "2021-05-28T14:08:56Z")

</div>

This was helpful and ultimately worked for us. Just a quick tip for a problem we ran into…

**You also need to turn off the “Non-Hubspot Forms” listening in Hubspot.** Otherwise, the site will pick up on the form submission separately from the Gravity → Hubspot integration - and the cookie will be passed to Hubspot that way.

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [May 28, 2021, 3:04pm UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/7 "2021-05-28T15:04:17Z")

</div>

Good information. Thank you Adam.

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [May 28, 2021, 3:04pm UTC](https://community.gravityforms.com/t/hubspot-submissions-are-being-merged-resolved/3085/8 "2021-05-28T15:04:23Z")

</div>