# Help: action "gform\_post\_payment\_completed" is not called

**URL:** <https://community.gravityforms.com/t/help-action-gform-post-payment-completed-is-not-called/12194>\
**Category:** Get Help\
**Tags:** custom, gform\_post\_payment\_completed, pronamicpay\
**Created:** [March 16, 2022, 12:21pm UTC](https://community.gravityforms.com/t/help-action-gform-post-payment-completed-is-not-called/12194 "2022-03-16T12:21:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![corne](https://avatars.discourse-cdn.com/v4/letter/c/f04885/32.png) [@corne](https://community.gravityforms.com/u/corne)\
**Post date:** [March 16, 2022, 12:21pm UTC](https://community.gravityforms.com/t/help-action-gform-post-payment-completed-is-not-called/12194/1 "2022-03-16T12:21:15Z")

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Hey everyone,

I’m building a wordpress plugin that hooks into GF to send form submissions (+ payment information) to Navision ERP.  
On my local env (WP 5.9.2 + GF 2.5.16.4 + PronamicPay 8.1.0) it works like a dream.  
But on our staging server (WP 5.9.2 + GF 2.5.16 + PronamicPay 8.1.0) it seems like the action “gform\_post\_payment\_completed” isn’t called after the payment is completed. After the paymet is completed i just get redirected to the “completed” page.

Anybody an idea what this could be and how i could fix it?

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**Author:** ![sacom](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/sacom/32/53_2.png) [@sacom](https://community.gravityforms.com/u/sacom)\
**Post date:** [March 18, 2022, 3:14pm UTC](https://community.gravityforms.com/t/help-action-gform-post-payment-completed-is-not-called/12194/2 "2022-03-18T15:14:44Z")

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I would recommend you to reach the PronamicPay add-on author for assistance, we don’t have any experience with it.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [April 17, 2022, 3:15pm UTC](https://community.gravityforms.com/t/help-action-gform-post-payment-completed-is-not-called/12194/3 "2022-04-17T15:15:12Z")

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Closed on April 17, 2022, 3:15pm UTC

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