# GravityForms ReCAPTCHA not working

**URL:** <https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084>\
**Category:** Get Help\
**Tags:** recaptcha, conflict\
**Created:** [March 1, 2022, 2:28pm UTC](https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084 "2022-03-01T14:28:48Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![appsaloon](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@appsaloon](https://community.gravityforms.com/u/appsaloon)\
**Post date:** [March 1, 2022, 2:28pm UTC](https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084/1 "2022-03-01T14:28:48Z")

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ReCAPTCHA has recently disappeared from two of versions of our multi-language website. It seems to only have stopped working on the english pages, but does seem to work on those of other languages. I’ve been looking around for a while and tried changing the forms, which didn’t help, i have tried to disable plugins, themes, etc. but none of it has worked.

I’m fairly certain it has something to do with the gform-initialized tag that is given to the working fields, but is not being put on the page where it does not work. Any advice?

Broken page: (Global/English)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/2/27132effdff8437f8c46e03865e970bd616e5d74.png)

The URL to the page is [https://mentallyfit.global/](https://mentallyfit.global/) , would appreciate any help!  
I’ve also updated to the latest version of GravityForms but that also hasn’t fixed the issue.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [March 1, 2022, 5:07pm UTC](https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084/2 "2022-03-01T17:07:33Z")

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Hello. The first thing to do to figure out why the CAPTCHA is not shown in the page is to perform a conflict test. I recommend using these steps:

> **[Testing for a Theme/Plugin Conflict](http://docs.gravityforms.com/testing-theme-plugin-conflict/)**
>
> The following sections provide instructions for determining if an issue you are experiencing with Gravity Forms is caused by a theme or plugin conflict.

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**Author:** ![appsaloon](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@appsaloon](https://community.gravityforms.com/u/appsaloon)\
**Post date:** [March 2, 2022, 6:57am UTC](https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084/3 "2022-03-02T06:57:17Z")

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Hello, if you read my post you’d have known I already took these steps and they did not help. Any other things to try? I’ve looked up various other people’s posts with these issues and their solutions did not fix it.

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**Author:** ![appsaloon](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@appsaloon](https://community.gravityforms.com/u/appsaloon)\
**Post date:** [March 7, 2022, 7:12am UTC](https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084/4 "2022-03-07T07:12:47Z")

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Hello, I’m still waiting on a reply… It is kind of an important issue to fix.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [March 7, 2022, 1:22pm UTC](https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084/5 "2022-03-07T13:22:41Z")

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I recommend opening a support ticket for this issue. Our community forums are not for Gravity Forms support.

Open a ticket here:  
[https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/)

Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [April 6, 2022, 1:22pm UTC](https://community.gravityforms.com/t/gravityforms-recaptcha-not-working/12084/6 "2022-04-06T13:22:45Z")

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Closed on April 6, 2022, 1:22pm UTC

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