# Get form data even PayPal payment fails
**URL:** https://community.gravityforms.com/t/get-form-data-even-paypal-payment-fails/6562
**Category:** Get Help
**Tags:** paypal
**Created:** [October 21, 2020, 9:46pm UTC](https://community.gravityforms.com/t/get-form-data-even-paypal-payment-fails/6562 "2020-10-21T21:46:00Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@user5f7cafba5e9d3055](https://community.gravityforms.com/u/user5f7cafba5e9d3055)
#### Post date: [October 21, 2020, 9:46pm UTC](https://community.gravityforms.com/t/get-form-data-even-paypal-payment-fails/6562/1 "2020-10-21T21:46:00Z")
I want the form submission to through even if there’s an error with PayPal. I remember seeing this as an option but can’t find it again.
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### Author:  [@chrishajer](https://community.gravityforms.com/u/chrishajer)
#### Post date: [October 22, 2020, 3:39am UTC](https://community.gravityforms.com/t/get-form-data-even-paypal-payment-fails/6562/2 "2020-10-22T03:39:45Z")
Hi Paul. When using the PayPal Standard Add-On, the entry is created with all the data, before the user is redirected to [paypal.com](http://paypal.com) for payment. Are you using the [PayPal Standard Add-On](https://www.gravityforms.com/add-ons/paypal/), or one of the other PayPal add-ons?
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### Author:  [@user5f7cafba5e9d3055](https://community.gravityforms.com/u/user5f7cafba5e9d3055)
#### Post date: [October 22, 2020, 2:20pm UTC](https://community.gravityforms.com/t/get-form-data-even-paypal-payment-fails/6562/3 "2020-10-22T14:20:44Z")
I’m using the standard add-on but the notification isn’t being sent. Not sure if the entry is being saved though because the person that submitted it didn’t have an entry. For sure the notification is not being sent.
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### Author:  [@chrishajer](https://community.gravityforms.com/u/chrishajer)
#### Post date: [October 23, 2020, 4:43pm UTC](https://community.gravityforms.com/t/get-form-data-even-paypal-payment-fails/6562/4 "2020-10-23T16:43:28Z")
Hi Paul. I recommend opening a support ticket for this issue in order to get to the bottom of it:
> **[Support | Gravity Forms](https://www.gravityforms.com/support/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.
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### Author:  [@richardw8k](https://community.gravityforms.com/u/richardw8k)
#### Post date: [January 4, 2022, 5:51pm UTC](https://community.gravityforms.com/t/get-form-data-even-paypal-payment-fails/6562/5 "2022-01-04T17:51:50Z")