# 'Forms' disappeared from side and 'Gravity Forms' also disappeared from plugins on Wordpress **URL:** \ **Category:** Get Help\ **Tags:** has-ticket\ **Created:** [September 7, 2019, 1:03pm UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671 "2019-09-07T13:03:57Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![user5c6425f7a55c66.5](https://avatars.discourse-cdn.com/v4/letter/u/3be4f8/32.png) [@user5c6425f7a55c66.5](https://community.gravityforms.com/u/user5c6425f7a55c66.5)\ **Post date:** [September 7, 2019, 1:03pm UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671/1 "2019-09-07T13:03:57Z")
Hi guys, hoping for some help… I had gravity forms installed on my website and was using a form on the page [www.themmaexperience.co.uk/sign-up](http://www.themmaexperience.co.uk/sign-up) everything was working fine but it has now been brought to my attention that the form doesn’t currently appear. I logged in to my Wordpress to see if I could see the issue but ‘Forms’ on the side bar doesn’t show and also Gravity Forms isn’t showing in my list of installed plug ins. There have been no new plug ins added to my website. Any ideas? Thanks in advance. ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [September 8, 2019, 1:53am UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671/2 "2019-09-08T01:53:04Z")
I recommend opening a support ticket for this issue: [https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/) Or of that is not possible because you cannot get the system report, please contact us here with your license information and your issue: > **[Contact Gravity Forms | Premium Form Plugin For WordPress](https://www.gravityforms.com/contact-us/)** > > Have a few questions about Gravity Forms before you buy? Need support? We're here to help you get the most out of our premiere WordPress form solution. Thank you. ---
**Author:** ![user5c6425f7a55c66.5](https://avatars.discourse-cdn.com/v4/letter/u/3be4f8/32.png) [@user5c6425f7a55c66.5](https://community.gravityforms.com/u/user5c6425f7a55c66.5)\ **Post date:** [September 8, 2019, 11:32am UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671/3 "2019-09-08T11:32:20Z")
Thanks for the reply. You are right, I can’t open the support ticket due to not being able to get the system report. I will try the contact us. Thanks again. ---
**Author:** ![user5ea94a0953518170](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5ea94a0953518170/32/1631_2.png) [@user5ea94a0953518170](https://community.gravityforms.com/u/user5ea94a0953518170)\ **Post date:** [May 13, 2020, 2:22am UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671/4 "2020-05-13T02:22:12Z")
Hi… i am facing the same issue. Have you found the solution yet? ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [May 13, 2020, 2:55am UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671/5 "2020-05-13T02:55:08Z")
If you’re not able to open a support ticket due to the lack of system report, please use the contact form here: > **[Contact Gravity Forms | Premium Form Plugin For WordPress](https://www.gravityforms.com/contact-us/)** > > Have a few questions about Gravity Forms before you buy? Need support? We're here to help you get the most out of our premiere WordPress form solution. ---
**Author:** ![user5ea94a0953518170](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user5ea94a0953518170/32/1631_2.png) [@user5ea94a0953518170](https://community.gravityforms.com/u/user5ea94a0953518170)\ **Post date:** [May 13, 2020, 3:04am UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671/6 "2020-05-13T03:04:31Z")
Thanks Chris!. I have just submitted our inquiries. Looking forward to hearing from you. Our email [darren@myaonelearning.com](mailto:darren@myaonelearning.com) ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [May 13, 2020, 11:42am UTC](https://community.gravityforms.com/t/forms-disappeared-from-side-and-gravity-forms-also-disappeared-from-plugins-on-wordpress/2671/7 "2020-05-13T11:42:52Z")