# Form keeps loading on desktop

**URL:** <https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596>\
**Category:** Get Help\
**Tags:** conflict\
**Created:** [May 11, 2022, 7:50am UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596 "2022-05-11T07:50:18Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![ahmad](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@ahmad](https://community.gravityforms.com/u/ahmad)\
**Post date:** [May 11, 2022, 7:50am UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/1 "2022-05-11T07:50:18Z")

</div>

Hello I have Gravity form issue on Desktop, when I submit the form it keeps loading and loading.  
Kindly find the form [here](https://www.servicedapartments.ae/listings/1-bedroom-staybridge-suites-dubai-al-maktoum-for-rent/) (Request information form)

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [May 11, 2022, 10:06pm UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/2 "2022-05-11T22:06:45Z")

</div>

Hello Ahmad. When the form submission never completes and you get the continue spinner (loading indicator) that usually means there is a conflict with another script on the site. You can use these steps to check for theme and plugin conflicts on the site:

> **[Testing for a Theme/Plugin Conflict](http://docs.gravityforms.com/testing-theme-plugin-conflict/)**
>
> The following sections provide instructions for determining if an issue you are experiencing with Gravity Forms is caused by a theme or plugin conflict.

Please let us know what you find. Thank you.

---

<div class="post-metadata">

**Author:** ![ahmad](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@ahmad](https://community.gravityforms.com/u/ahmad)\
**Post date:** [May 12, 2022, 11:24am UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/3 "2022-05-12T11:24:33Z")

</div>

Hello Chris, thank you for your help.

The form is working fine on all the other pages except one page that I mentioned before.

---

<div class="post-metadata">

**Author:** ![ahmad](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@ahmad](https://community.gravityforms.com/u/ahmad)\
**Post date:** [May 13, 2022, 12:00pm UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/4 "2022-05-13T12:00:12Z")

</div>

Hello @chrishajer ,

Just checking if you have any solution.

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [May 13, 2022, 9:03pm UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/5 "2022-05-13T21:03:46Z")

</div>

Have you already tested for theme and plugin conflicts on the site?

---

<div class="post-metadata">

**Author:** ![ahmad](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@ahmad](https://community.gravityforms.com/u/ahmad)\
**Post date:** [May 14, 2022, 9:56am UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/6 "2022-05-14T09:56:34Z")

</div>

Yes I have tested my theme, the form is working fine as I said before, but one form isn’t working on the website (I have tested it out of that pages and it’s working fine)  
I receive the form into my CRM but it keeps loading on the client screen which is bad.  
The bug is on these kind of pages [https://www.servicedapartments.ae/listings/1-bedroom-the-address-boulevard-for-rent/](https://www.servicedapartments.ae/listings/1-bedroom-the-address-boulevard-for-rent/)

And you can check my contact page form which is working fine

> **[Contact Us | Serviced Apartments](https://www.servicedapartments.ae/contact-us/)**
>
> ServicedApartments.ae is a local marketplace for Serviced Apartments across UAE. Contact us for great deals and the right place for you.

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [May 16, 2022, 7:18pm UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/7 "2022-05-16T19:18:14Z")

</div>

Because we have not solved the problem here, I recommend opening a support ticket:

[https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/)

Thank you.

---

<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [May 18, 2022, 5:21am UTC](https://community.gravityforms.com/t/form-keeps-loading-on-desktop/12596/9 "2022-05-18T05:21:59Z")

</div>

Closed on May 18, 2022, 5:21am UTC


