# File Upload - Mobile Images

**URL:** <https://community.gravityforms.com/t/file-upload-mobile-images/13451>\
**Category:** Get Help\
**Tags:** file-uploads, error-http-503, post-image, mobile, conflict\
**Created:** [September 19, 2022, 2:58am UTC](https://community.gravityforms.com/t/file-upload-mobile-images/13451 "2022-09-19T02:58:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![user6319575fbb9b1274](https://avatars.discourse-cdn.com/v4/letter/u/7ab992/32.png) [@user6319575fbb9b1274](https://community.gravityforms.com/u/user6319575fbb9b1274)\
**Post date:** [September 19, 2022, 2:58am UTC](https://community.gravityforms.com/t/file-upload-mobile-images/13451/1 "2022-09-19T02:58:54Z")

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I can upload images from a laptop just fine with my custom form, but any image generated from a mobile device will not upload. It won’t work from the mobile or from a PC. The size is not above the limit and it is a .jpg. Help!

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**Author:** ![sacom](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/sacom/32/53_2.png) [@sacom](https://community.gravityforms.com/u/sacom)\
**Post date:** [September 19, 2022, 1:31pm UTC](https://community.gravityforms.com/t/file-upload-mobile-images/13451/2 "2022-09-19T13:31:29Z")

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I’m not able to replicate the issue in a default WordPress installation. Can you please clarify what you mean when you say “custom form” ?

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**Author:** ![user6319575fbb9b1274](https://avatars.discourse-cdn.com/v4/letter/u/7ab992/32.png) [@user6319575fbb9b1274](https://community.gravityforms.com/u/user6319575fbb9b1274)\
**Post date:** [September 20, 2022, 10:59pm UTC](https://community.gravityforms.com/t/file-upload-mobile-images/13451/3 "2022-09-20T22:59:50Z")

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I created a form in Gravity Forms. It works periodically, but mostly produces a 503 error like the server is out of resources. Calling my hosting company now. Seems to happen mostly with mobile generated pics with an underscore.

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**Author:** ![user6319575fbb9b1274](https://avatars.discourse-cdn.com/v4/letter/u/7ab992/32.png) [@user6319575fbb9b1274](https://community.gravityforms.com/u/user6319575fbb9b1274)\
**Post date:** [September 20, 2022, 11:03pm UTC](https://community.gravityforms.com/t/file-upload-mobile-images/13451/4 "2022-09-20T23:03:24Z")

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Correction, underscores don’t seem to matter. Template doesn’t matter. It actually finishes sometimes but produces the 503.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [September 21, 2022, 1:34am UTC](https://community.gravityforms.com/t/file-upload-mobile-images/13451/5 "2022-09-21T01:34:33Z")

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Hi James. The 503 Service Unavailable response is from the server in response to something someone is doing with your form. I recommend reaching out to your hosting support for a resolution. Let us know what they say. Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [October 21, 2022, 1:34am UTC](https://community.gravityforms.com/t/file-upload-mobile-images/13451/6 "2022-10-21T01:34:41Z")

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Closed on October 21, 2022, 1:34am UTC

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