# Emma addon not showing emma account groups in wordpress gravityform https://idolizespa.com/huntersville/

**URL:** <https://community.gravityforms.com/t/emma-addon-not-showing-emma-account-groups-in-wordpress-gravityform-https-idolizespa-com-huntersville/12078>\
**Category:** Get Help\
**Tags:** emma\
**Created:** [March 1, 2022, 9:06am UTC](https://community.gravityforms.com/t/emma-addon-not-showing-emma-account-groups-in-wordpress-gravityform-https-idolizespa-com-huntersville/12078 "2022-03-01T09:06:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![user61bc1bce2c9d1192](https://avatars.discourse-cdn.com/v4/letter/u/f05b48/32.png) [@user61bc1bce2c9d1192](https://community.gravityforms.com/u/user61bc1bce2c9d1192)\
**Post date:** [March 1, 2022, 9:06am UTC](https://community.gravityforms.com/t/emma-addon-not-showing-emma-account-groups-in-wordpress-gravityform-https-idolizespa-com-huntersville/12078/1 "2022-03-01T09:06:36Z")

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hello,

I have installed emma addon on wordpress admin.

Huntersville on Emma has group “H Group” but it is not showing on wordpress admin side on this field [Screenshot by Lightshot](https://prnt.sc/id5JjrS1YBom) .

I have tested and When a subscription happens on huntersville then the entry is syncing with the Crabtree account on Emma. - [Screenshot by Lightshot](https://prnt.sc/V4vcMb7homnB)

We need to sync entry on Huntersville on Emma

please Provide your suggestion ASAP.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [March 1, 2022, 3:37pm UTC](https://community.gravityforms.com/t/emma-addon-not-showing-emma-account-groups-in-wordpress-gravityform-https-idolizespa-com-huntersville/12078/2 "2022-03-01T15:37:08Z")

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Hi Shashank. I recommend opening a support ticket for this issue:

[https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/)

Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [March 31, 2022, 3:37pm UTC](https://community.gravityforms.com/t/emma-addon-not-showing-emma-account-groups-in-wordpress-gravityform-https-idolizespa-com-huntersville/12078/3 "2022-03-31T15:37:26Z")

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