# Email and receipt from stripe

**URL:** <https://community.gravityforms.com/t/email-and-receipt-from-stripe/12157>\
**Category:** Get Help\
**Tags:** notifications, stripe-receipt, stripe\
**Created:** [March 11, 2022, 10:50am UTC](https://community.gravityforms.com/t/email-and-receipt-from-stripe/12157 "2022-03-11T10:50:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![manaweb.milano](https://avatars.discourse-cdn.com/v4/letter/m/d07c76/32.png) [@manaweb.milano](https://community.gravityforms.com/u/manaweb.milano)\
**Post date:** [March 11, 2022, 10:50am UTC](https://community.gravityforms.com/t/email-and-receipt-from-stripe/12157/1 "2022-03-11T10:50:39Z")

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the user who fills in the form and pays does not receive the confirmation email and receipt from stripe. I have made all the connections with stripe and the webhooks but I can’t get the report of the data entered.

Thank you for your help

 ![Immagine 2022-03-11 101741](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/7/72b69591516804a57e6131a6171ddeedb57b28a1.png)

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [March 11, 2022, 3:50pm UTC](https://community.gravityforms.com/t/email-and-receipt-from-stripe/12157/2 "2022-03-11T15:50:47Z")

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I recommend submitting a support request for this issue:

[https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/)

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**Author:** ![user614c0efbb5d16034](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user614c0efbb5d16034/32/4837_2.png) [@user614c0efbb5d16034](https://community.gravityforms.com/u/user614c0efbb5d16034)\
**Post date:** [March 14, 2022, 7:55am UTC](https://community.gravityforms.com/t/email-and-receipt-from-stripe/12157/3 "2022-03-14T07:55:35Z")

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If your are in Dev mode, Stripe will not send any receipts emails out. If you are Live then talk to support.

Hope this helps

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [April 13, 2022, 7:56am UTC](https://community.gravityforms.com/t/email-and-receipt-from-stripe/12157/4 "2022-04-13T07:56:25Z")

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