# E-Signature not Appearing

**URL:** <https://community.gravityforms.com/t/e-signature-not-appearing/11037>\
**Category:** Get Help\
**Tags:** signature, conflict\
**Created:** [October 26, 2021, 6:23pm UTC](https://community.gravityforms.com/t/e-signature-not-appearing/11037 "2021-10-26T18:23:14Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![tsunamitsolutionscen](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@tsunamitsolutionscen](https://community.gravityforms.com/u/tsunamitsolutionscen)\
**Post date:** [October 26, 2021, 6:23pm UTC](https://community.gravityforms.com/t/e-signature-not-appearing/11037/1 "2021-10-26T18:23:14Z")

</div>

Hello  
we currently have Version 4.1 of Gravity Forms Signature Add-On installed on our Wordpress site  
However the E-Signature is not visible on the forms unless the user increase the zoom on the page a bit by holding down CTRL on your keyboard and pressing + once. If this is not done the E-signature looks like the attached.

 ![Signature](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/e/e729fbd57716ce58af8bc96b52b96b20b3581eed.png)

---

<div class="post-metadata">

**Author:** ![sacom](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/sacom/32/53_2.png) [@sacom](https://community.gravityforms.com/u/sacom)\
**Post date:** [October 26, 2021, 6:47pm UTC](https://community.gravityforms.com/t/e-signature-not-appearing/11037/2 "2021-10-26T18:47:32Z")

</div>

I can’t replicate the issue in a default WordPress installation. I would recommend you to perform a full conflict test following **all** the steps described: [Testing for a Theme/Plugin Conflict using the Health Check & Troubleshooting Plugin - Gravity Forms Documentation](https://docs.gravityforms.com/conflict-testing-using-health-check-plugin/)

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [November 25, 2021, 6:47pm UTC](https://community.gravityforms.com/t/e-signature-not-appearing/11037/3 "2021-11-25T18:47:48Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.