# Doesn't work after upgrade

**URL:** <https://community.gravityforms.com/t/doesnt-work-after-upgrade/16683>\
**Category:** Get Help\
**Tags:** caching, conflict\
**Created:** [January 19, 2024, 4:40pm UTC](https://community.gravityforms.com/t/doesnt-work-after-upgrade/16683 "2024-01-19T16:40:57Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![crpanada](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/crpanada/32/14292_2.png) [@crpanada](https://community.gravityforms.com/u/crpanada)\
**Post date:** [January 19, 2024, 4:40pm UTC](https://community.gravityforms.com/t/doesnt-work-after-upgrade/16683/1 "2024-01-19T16:40:57Z")

</div>

Hi, after the upgrade of Gravity Forms is not possible to make any change to my forms.  
The button setting the fields don’t work and is not possible to make any change.

---

<div class="post-metadata">

**Author:** ![faisalahammad](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/faisalahammad/32/13948_2.png) [@faisalahammad](https://community.gravityforms.com/u/faisalahammad)\
**Post date:** [January 19, 2024, 8:24pm UTC](https://community.gravityforms.com/t/doesnt-work-after-upgrade/16683/2 "2024-01-19T20:24:04Z")

</div>

Hi Cristiano,

Please do some basic troubleshooting following the documentation below.

> **[Troubleshooting Archives](https://docs.gravityforms.com/category/knowledge-base/troubleshooting/)**
>
> Find a collection of troubleshooting articles and resources in the Gravity Forms Knowledge Base.

If you need further assistance in resolving the issue, please open a support ticket here:  
[https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/)

Thank you.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [February 18, 2024, 8:24pm UTC](https://community.gravityforms.com/t/doesnt-work-after-upgrade/16683/3 "2024-02-18T20:24:37Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
