# Does Image Hopper add-on support HEIC?

**URL:** <https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603>\
**Category:** Get Help\
**Tags:** heic, ios, image-hopper\
**Created:** [August 21, 2021, 10:03pm UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603 "2021-08-21T22:03:03Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![lunamedia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/lunamedia/32/3457_2.png) [@lunamedia](https://community.gravityforms.com/u/lunamedia)\
**Post date:** [August 21, 2021, 10:03pm UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/1 "2021-08-21T22:03:03Z")

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Hello - does the Image Hopper add-on have HEIC/HEIF format support? My use case is clients needing to upload photographs directly from iPhones and iPads that save by default in these Apple formats not supported by any browsers as yet. I know the phone settings can be changed to save as JPG but these users are non-technical so the inclusion of a HEIC-to-JPG option would be ideal. Thanks

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 22, 2021, 6:55pm UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/2 "2021-08-22T18:55:40Z")

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Hello. While the folks from [https://imagehopper.tech/](https://imagehopper.tech/) do stop in here occasionally, I recommend contacting them directly for this question. I don’t know the answer to it, and I did not find it in any documentation on their site.

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**Author:** ![Jake\_Jackson](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/jake_jackson/32/14685_2.png) [@Jake\_Jackson](https://community.gravityforms.com/u/Jake_Jackson)\
**Post date:** [August 23, 2021, 7:03am UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/3 "2021-08-23T07:03:06Z")

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Hi there,

Jake from Image Hopper here. We don’t currently have HEIC/HEIF support, but I can add it to our roadmap.

I did some quick checks on our end to see how straightforward this feature was it add but unfortunately [it wasn’t as simple copy and pasting from the Pintura documentation](https://pqina.nl/pintura/docs/v8/getting-started/examples/load-heic-image/). We’ll need to allocate time to investigate this further and likely consult with the Pintura dev team to figure out the best way forward.

I can’t provide any timeline right now, but I will post to this topic when this feature lands.

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**Author:** ![lunamedia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/lunamedia/32/3457_2.png) [@lunamedia](https://community.gravityforms.com/u/lunamedia)\
**Post date:** [August 23, 2021, 9:04am UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/4 "2021-08-23T09:04:00Z")

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Thanks for the replies - yes was hoping the heic-to-any script might be easy to implement but will just keep tabs on any progress for now, thanks for adding it to the roadmap.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [September 22, 2021, 9:04am UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/5 "2021-09-22T09:04:29Z")

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Closed on September 22, 2021, 9:04am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [November 18, 2021, 3:48pm UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/6 "2021-11-18T15:48:57Z")

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Opened on November 18, 2021, 3:48pm UTC



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<div class="post-metadata">

**Author:** ![Jake\_Jackson](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/jake_jackson/32/14685_2.png) [@Jake\_Jackson](https://community.gravityforms.com/u/Jake_Jackson)\
**Post date:** [November 18, 2021, 10:07pm UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/7 "2021-11-18T22:07:31Z")

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It took a bit longer than expected to get this feature functionality smoothly, [but HEIC support is now integrated into Image Hopper](https://community.gravityforms.com/t/slim-image-cropper-for-gravity-forms-replacement/7054/25). Users can upload HEIC files direct from their phone and they will be auto-converted to JPEG format, where they can be further edited with our advanced image editor.

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [January 4, 2022, 4:56pm UTC](https://community.gravityforms.com/t/does-image-hopper-add-on-support-heic/10603/8 "2022-01-04T16:56:25Z")

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Closed on January 4, 2022, 4:56pm UTC


