# Database Upgrade did not Work **URL:** \ **Category:** Get Help\ **Tags:** database-upgrade, gravity-forms-2265\ **Created:** [April 6, 2020, 1:49pm UTC](https://community.gravityforms.com/t/database-upgrade-did-not-work/4366 "2020-04-06T13:49:21Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![umarglobal](https://avatars.discourse-cdn.com/v4/letter/u/90ced4/32.png) [@umarglobal](https://community.gravityforms.com/u/umarglobal)\ **Post date:** [April 6, 2020, 1:49pm UTC](https://community.gravityforms.com/t/database-upgrade-did-not-work/4366/1 "2020-04-06T13:49:21Z")
So I upgrade from 2.2 to the latest version. Everything went smoothly but the new database upgrade structure did not work gf\_form\_view gf\_form\_meta gf\_form gf\_form\_revisions gf\_entry gf\_entry\_meta gf\_entry\_notes gf\_draft\_submissions As a result I am unable to create new forms or even edit System Report: ### Gravity Forms Registration: Site registered ( valid ) ✔ Version: 2.4.17.17 ✔ Upload folder permissions: Writable ✔ Output CSS: Yes Output HTML5: No No-Conflict Mode: No Currency: GBP Background updates: Yes Locale: en\_GB ### Database Database Version: 2.4.17.17 ✘ am\_gf\_form\_view: ✘ Table does not exist am\_gf\_form\_meta: ✘ Table does not exist am\_gf\_form: ✘ Table does not exist am\_gf\_form\_revisions: ✘ Table does not exist am\_gf\_entry: ✘ Table does not exist am\_gf\_entry\_meta: ✘ Table does not exist am\_gf\_entry\_notes: ✘ Table does not exist am\_gf\_draft\_submissions: ✘ Table does not exist ### Log Files Gravity Forms Core: ### WordPress WordPress Version: 5.4 ✔ WordPress Multisite: No WordPress Memory Limit: 40M WordPress Debug Mode: No WordPress Debug Log: No WordPress Script Debug Mode: No WordPress Cron: Yes WordPress Alternate Cron: No Background tasks: No ✘ cURL error 28: Operation timed out after 2001 milliseconds with 0 bytes received ### Active Theme Hello Elementor: by Elementor Team () - 2.2.2 ✔ ### Active Plugins CF Post Formats: by crowdfavorite - 1.1 ✔ Custom Post Type UI: by WebDevStudios - 1.7.4 ✔ Elementor: by [Elementor.com](http://Elementor.com) - 2.9.7 ✔ Elementor Pro: by [Elementor.com](http://Elementor.com) - 2.9.2 ✔ Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: by Embed Plus for YouTube Team - 13.2.3 ✔ Events Manager: by Marcus Sykes - 5.9.7.3 ✔ NextGEN Gallery: by Imagely - 3.3.0 ✔ PDF Poster Free: by Abu Hayat Polash - 1.4 ✔ Yoast SEO: by Team Yoast - 13.4.1 ✔ ### Web Server Software: Apache Port: 80 Document Root: /home/sites/1b/4/41ffd472ac/public\_html/ ### PHP Version: 7.3.16 ✔ Memory Limit: 1028M Maximum Execution Time: 300 Maximum File Upload Size: 128M Maximum File Uploads: 16 Maximum Post Size: 128M Maximum Input Variables: 2500 cURL Enabled: Yes (version 7.65.0) OpenSSL: OpenSSL 1.0.2k 26 Jan 2017 (268443839) Mcrypt Enabled: No Mbstring Enabled: Yes Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, SPL, bz2, readline, Reflection, session, shmop, standard, mysqlnd, cgi-fcgi, bcmath, Phar, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, interbase, intl, ldap, exif, mysqli, odbc, PDO, pdo\_dblib, PDO\_Firebird, pdo\_mysql, PDO\_ODBC, pdo\_pgsql, pdo\_sqlite, pgsql, posix, pspell, SimpleXML, snmp, soap, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache ### MySQL Version: 5.5.5 ✔ Database Character Set: latin1 Database Collation: latin1\_swedish\_ci ### Date and Time WordPress (Local) Timezone: Europe/London MySQL (UTC): 2020-04-06 13:39:46 MySQL (Local): 6th April 2020 at 2:39 PM PHP (UTC): 2020-04-06 13:39:46 PHP (Local): 6th April 2020 at 2:39 PM ---
**Author:** ![umarglobal](https://avatars.discourse-cdn.com/v4/letter/u/90ced4/32.png) [@umarglobal](https://community.gravityforms.com/u/umarglobal)\ **Post date:** [April 6, 2020, 1:49pm UTC](https://community.gravityforms.com/t/database-upgrade-did-not-work/4366/2 "2020-04-06T13:49:52Z")
Log file is here [https://www.aishamosque.org/wp-content/uploads/gravity\_forms/logs/gravityforms\_5275226e6154860e6b014b185da46d3afb5ea2ae.txt](https://www.aishamosque.org/wp-content/uploads/gravity_forms/logs/gravityforms_5275226e6154860e6b014b185da46d3afb5ea2ae.txt) ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [April 6, 2020, 4:35pm UTC](https://community.gravityforms.com/t/database-upgrade-did-not-work/4366/3 "2020-04-06T16:35:48Z")
I recommend contacting support for this issue. The issue is that your version was too old to be updated automatically. You will need to update in stages: first to 2.2.6.5, then to the latest via the automatic update. You’ll need to contact support to obtain the 2.2.6.5 version. You can do that here: [https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/) ---
**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\ **Post date:** [January 5, 2022, 8:50am UTC](https://community.gravityforms.com/t/database-upgrade-did-not-work/4366/4 "2022-01-05T08:50:40Z")