# CSV brings data in wrong columns

**URL:** <https://community.gravityforms.com/t/csv-brings-data-in-wrong-columns/10528>\
**Category:** Get Help\
**Tags:** csv\
**Created:** [August 9, 2021, 1:03am UTC](https://community.gravityforms.com/t/csv-brings-data-in-wrong-columns/10528 "2021-08-09T01:03:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pacsis](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pacsis](https://community.gravityforms.com/u/pacsis)\
**Post date:** [August 9, 2021, 1:03am UTC](https://community.gravityforms.com/t/csv-brings-data-in-wrong-columns/10528/1 "2021-08-09T01:03:57Z")

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Hi, I created a form with the following:

- name
- surname
- email
- telephone
- upload 1
- upload 2
- consent 1 (description field is filled with a specific text).
- consent 2.

When I export csv file from this form (to check the entries), description from “consent 1” breaks and one part of it’s text goes to name and surname columns, and I have no idea why.  
If I make the description text smaller, everything is fine.

I have another form (another website) with a larger description and I don’t have that problem with it.

Can someone help me with this? Thank you so much.  
Ps.: english is not my first language.

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<div class="post-metadata">

**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 10, 2021, 12:28am UTC](https://community.gravityforms.com/t/csv-brings-data-in-wrong-columns/10528/2 "2021-08-10T00:28:39Z")

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Hello. Your English is great!

Try importing that CSV with another spreadsheet tool, like Google Sheets or Libre/OpenOffice, rather that Excel. Excel seems to have more trouble with the imports than some other tools. If that does not help with these files, I recommend opening a support ticket to get some additional assistance:

> **[Help](https://www.gravityforms.com/help/)**
>
> We are always here to help. If you have any issues/questions about our plugin, please create a ticket here to get immediate support from our team.

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<div class="post-metadata">

**Author:** ![pacsis](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pacsis](https://community.gravityforms.com/u/pacsis)\
**Post date:** [August 10, 2021, 9:18am UTC](https://community.gravityforms.com/t/csv-brings-data-in-wrong-columns/10528/3 "2021-08-10T09:18:50Z")

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Thank you.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [September 9, 2021, 9:19am UTC](https://community.gravityforms.com/t/csv-brings-data-in-wrong-columns/10528/4 "2021-09-09T09:19:32Z")

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