# Could not instantiate mail function **URL:** \ **Category:** Get Help\ **Tags:** notifications, could-not-instantiate-mail-function\ **Created:** [August 30, 2022, 1:46pm UTC](https://community.gravityforms.com/t/could-not-instantiate-mail-function/13332 "2022-08-30T13:46:15Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![user5c8952c2837774.4](https://avatars.discourse-cdn.com/v4/letter/u/65b543/32.png) [@user5c8952c2837774.4](https://community.gravityforms.com/u/user5c8952c2837774.4)\ **Post date:** [August 30, 2022, 1:46pm UTC](https://community.gravityforms.com/t/could-not-instantiate-mail-function/13332/1 "2022-08-30T13:46:15Z")
Hello, We recently came across this issue with one of our gravity form submission, we contacted wpengine where we host our wordpress and they are saying everything is going through well and they have shared some screenshots of the deliverability, i have attached them to this comment, this client of ours their business is mostly depended on form submissions from their customers can you tell us why has this happened only to 1 form submissions, the website this issue caused on is this [https://stegallcliffordlaw.com/](https://stegallcliffordlaw.com/) and the web page where the form is [Sellers/Listing Agent Request Form | Stegall & Clifford](https://stegallcliffordlaw.com/authorization-and-information-requests/sellers-listing-agent-request-form/) ![4af1736fa2e919f19d37464a4724e53decb24c43](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/0/039dca7249cb020d530cf58e7b291681f948af72.png) ---
**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\ **Post date:** [August 30, 2022, 2:01pm UTC](https://community.gravityforms.com/t/could-not-instantiate-mail-function/13332/2 "2022-08-30T14:01:10Z")
The error “Could not instantiate mail function” is a server-level issue. If it has only happened one time, there may have been some connection issue. If it has happened more than once, I recommend using a different provider to send your email. You can use a WordPress SMTP plugin with the SMTP service of your choice. Or, you can use any of our dedicated mailing add-ons, which are available to all license holders. The service you choose may have a separate charge: > **[Postmark](https://www.gravityforms.com/add-ons/postmark/)** > > Send Form Notifications with Postmark The Gravity Forms Postmark Add-On enables you to easily send your form notifications via the Postmark email service as well as take advantage of additional email features within Postmark. These include the... > **[Mailgun](https://www.gravityforms.com/add-ons/mailgun/)** > > Transactional Email Service for Developers Get your notifications to the right people at the right time with Mailgun. Providing a global infrastructure and industry expertise you can rely on, Mailgun enables you to send, receive and track email... > **[SendGrid](https://www.gravityforms.com/add-ons/sendgrid/)** > > Send Form Notifications When it comes to sending emails from your WordPress website, in most cases it’s best to use an email-specific service instead of relying on your web server. Enter the SendGrid Add-On for Gravity Forms! With the SendGrid... If you have any other questions, please let us know. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\ **Post date:** [September 29, 2022, 2:01pm UTC](https://community.gravityforms.com/t/could-not-instantiate-mail-function/13332/3 "2022-09-29T14:01:12Z")
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